Clara Torres | Page 76

Great customer, always does a great job any time I come there and the wait wasn't long. My service rep isn't listed but all the rep at the service dept are very friendly and helpful. there and the wait wasn't long. My service rep isn't listed but all the rep at the service dept are very friendly and helpful. More

by tanya_williams77 Verified Customer Verified Customer

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Ms. Torres was extremely helpful with the service to my car. She kept me informed and I was happy with her. She has always been great when I bring the Torres was extremely helpful with the service to my car. She kept me informed and I was happy with her. She has always been great when I bring the car in for service. More

by COLLLEY Verified Customer Verified Customer

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Very pleasant. Made appointment and was taking right away she was very informative about my problems with my tiers . Clara Torres I would definitely love to see her Made appointment and was taking right away she was very informative about my problems with my tiers . Clara Torres I would definitely love to see her when I go back to get service done More

by cmcnuff09 Verified Customer Verified Customer

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I arrived at the dealership and the car was serviced in a true timely fashion. I was very impressed of the amount of time - from start to finish the service was performed on my car .My recommendations goes true timely fashion. I was very impressed of the amount of time - from start to finish the service was performed on my car .My recommendations goes out to anyone who wants to buy or get their vehicles serviced at Honda of Valley.A friend had recommended the dealership to me. Thank You Friend,Thank You. More

by ALANBROWN6555 Verified Customer Verified Customer

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I was treated with courtesy and taken care of in a timely manner. Everyone was very professional and helpful. manner. Everyone was very professional and helpful. More

by Cherisimon Verified Customer Verified Customer

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We have received excellent service at Honda of Valley Stream since we purchased a car two years ago. Maintenance is always very easy to schedule and we don’t wait long during the process. Stream since we purchased a car two years ago. Maintenance is always very easy to schedule and we don’t wait long during the process. More

by mcdev4 Verified Customer Verified Customer

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Amazing service as usual ! ! I love the fact that their customer service is as Awesome ! ! I love the fact that their customer service is as Awesome ! More

by DENOVIABEASON Verified Customer Verified Customer

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Staff showed courtesy and professionalism. Work was done in a reasonable amount of time. Will surely come back. Work was done in a reasonable amount of time. Will surely come back. More

by onelove50ub Verified Customer Verified Customer

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They was very Patient and kind. They help me with my car and a speedy time Manor wish I was very happy with that was very nice polite and professional and a speedy time Manor wish I was very happy with that was very nice polite and professional More

by tyshikacharles Verified Customer Verified Customer

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Had a great relationship with them for over 20 years Had a great relationship with them for over 20 years and this is what happened, I paid over 500 dollars to fix the plastic on on my power seat Had a great relationship with them for over 20 years and this is what happened, I paid over 500 dollars to fix the plastic on on my power seat 18 months ago maybe more a few weeks after they had to fix again cause it fell off, this happened 3 or 4 more times i knew the year was coming to an end when the warranty was coming to end I told Clara an advisor , she told she was gonna talk to the manger, then months later now its August she said she order the part for me, I Went in this week for an oil change, I asked when is my seat part coming in, Clara wasn't in that day so I went home got a text Honda customer the lady Antwone and says this is Antwone from Honda of Valley Stream. I am conducting a FOLLOW UP to see if the work was done to your SATISFACTION. Please contact me if your service was not a 5 STAR service at (516) 812-5387. You will also be receiving a survey from American Honda about your repairs, if there were problems, please contact me prior to filling out the survey so that I can help. My office hours are Mon-Thurs 10-3 and Friday 8-12.. I Texted my issues with my seat to Antwone and she said it's done the warranty void, then I got mad and I text her back Clara ordered me the part I thought they were gonna repair it because it was never properly repaired for 500 dollars I wish I can post pics of the seat but can't do on this site, when I told Antwone, Clara ordered me the part in August Antwone she said she will talk to Will , Then Antwone texted me back it was fixed on courtesy which it was fixed, wasn't properly and I paid 500 dollar so what good will about that?, then I got so mad I texted back what is courtesy when I paid 500 bucks then I said "ARE GONNA FIX MY EFFIN CAR " she calls me right back cursed me out the rudest person I ever dealt with, so long story I spoke to Will he said my discount to fix again I said how much he said 73 dollars he made my appointment so he knew I was fixing it there for 73 I dropped the car off in the morning got a ride back home, I'm home for an hour Honda service says you have to pay for labor so now it's over 200 dollars, Will made me feel he was gonna do it for 73 dollars , this cost me 700 dollars, and still doesn't look that great it's gonna fall off again, horrible experience gave me lots stress aggrevation ,I even spoke to Jay Rosenthal and he doesn't care, I dealt with this dealership for over 20 years I got my family to go there and buy cars there and get service there and it use to be a pleasure to deal with them about 2 years ago they got all new people and it's not what it was ,I'm gonna address my concerns to Honda USA and everyone else I know that goes there .. Sorry a 20 year relationship has to end because there cheap and don't do the the right this WORST CUSTOMER SERVICE More

by JOe Verified Customer Verified Customer

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