I called and left a message and nobody has contact me.
You are using my information to the wrong person. That is fraud. you have to make sure that the person that goes into your dealer it is who she is
You are using my information to the wrong person. That is fraud. you have to make sure that the person that goes into your dealer it is who she is. I will be reporting this issue since I did not get a call to fix this issue.
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by jaard4389
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2025 -
Countryside Nissan responded
jaard4389, we are trying to contact you but your user name is not obviously listed in our records. Will you call Rafael Rivera our General Manager as soon as possible? (630) 200-5717 Our goal is to help remedy this issue if someone is using your information.
Very nice people and polite very thorough with the work
and helpful explained everything that need to be done to my vehicle
and helpful explained everything that need to be done to my vehicle
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by johranhen43
Verified Customer
Verified Customer
Service Price Transparency
Feb 13, 2025 -
Countryside Nissan responded
Thank you, johranhen43! We're excited to know that everything went well with our recent service visit! We love your feedback and 5 STAR rating!
I have been coming here for service since I bought my
car, and I have never received service as fast as I did this last time. I'm so used to leaving my car there for hours because it usually takes foreve
car, and I have never received service as fast as I did this last time. I'm so used to leaving my car there for hours because it usually takes forever, but not this time. It was super quick—took less than an hour! The shuttle service was fast, and the rep who took care of me this time was the nicest, most attentive, and patient rep I’ve ever had. I loved my experience this last time! I wish and hope it’s like this all the time.
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by miriampaz1991
Verified Customer
Verified Customer
Service Price Transparency
Feb 14, 2025 -
Countryside Nissan responded
WE LOVE IT! Thank you, miriampaz1991. We're very excited to know the things we have been working on are happening! Thank you also for your continued business.
Customer service has always been great I trust my car
with them . BJ is the guy to see his always been so helpful to me .
with them . BJ is the guy to see his always been so helpful to me .
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by cynthia47256
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2025 -
Countryside Nissan responded
Thank you, cynthia47256! We appreciate your support of BJ and our business!
Very Welcoming Thank You So Much For Your Services Will
Come Back Anytime For Service
Come Back Anytime For Service
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by KENTREYETTAH
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2025 -
Countryside Nissan responded
Thank you, KENTREYETTAH!
Jan 24, 2025 -
Countryside Nissan responded
Thank you, KENTREYETTAH!
oil change for corporate vehicle was completed
efficiently and professionally. Completed in about 20 minutes
efficiently and professionally. Completed in about 20 minutes
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by wagsbpd66
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2025 -
Countryside Nissan responded
Thank you, wagsbpd66!
Personal customer service, special discounts throughout
the year, comfortable waiting room with WiFi and selection of coffee/tea, thorough and professional work, video details of completed and recommended
the year, comfortable waiting room with WiFi and selection of coffee/tea, thorough and professional work, video details of completed and recommended work, and car rinse
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by laurens
Verified Customer
Verified Customer
Service Price Transparency
Jan 08, 2025 -
Countryside Nissan responded
Thank you, laurens! We appreciate your 5 STAR rating and thoughtful words about our team and business!
Went in for a broken gas door.
End up also with a broken truck latch. Which I had to pay. It wasn’t broken when I dropped it off. Not happy 530.00 later!!!!!
End up also with a broken truck latch. Which I had to pay. It wasn’t broken when I dropped it off. Not happy 530.00 later!!!!!
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by claude25
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2025 -
Countryside Nissan responded
claude25, we understand you were in last week for a broken gas door last week and that repair was completed for you. You returned because your rear hatch button not properly working. The two repairs are unfortunate but not related.
While there is some commonality with the mounting brackets of rear hatch switch braking from every day use, (on this model of pathfinder), it has not reached a level where Nissan has put it on recall. Our service manager has shared that he personally explained this and worked with you by not only discounting the repair substantially but also going to another dealership to buy the part needed in an effort to expedite the repair because you needed the work completed the same day.
We're sorry that you're unhappy and disappointed you are unhappy with our efforts.
Look!
I get it , everything is high cost wise, however, when you have a ride one has to roll with the punches. I had no idea that the maintenance checkup w
I get it , everything is high cost wise, however, when you have a ride one has to roll with the punches. I had no idea that the maintenance checkup would cost over S1000.00. I know that I needed new tires and I was on a tight budget, however, with old man winter coming I couldn't put it off any longer. BJ kept me posted on what was going on with my SUV. He was also the one who recommended me to get a new set of tires. I tried to put it off, however, he went out of his way to give me the best cost on a new set. I couldn't say "NO". I wasn't too pleased with the total cost which included the 30,000 mile maintenance check and a new set of tires, but guess what, " my SUV runs a nice more smoother !". Thanks BJ
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by badgergc
Verified Customer
Verified Customer
Service Price Transparency
Jan 04, 2025 -
Countryside Nissan responded
Thank you, badgergc! We appreciate that you see the value in BJ's recommendation for your vehicle. We recognize that everything is up in cost and these expenses are the last thing anyone wants to have to budget into their plan. Thank you, again.
We love the team at Countryside Nissan.
Our family has been with them over many years and with several cars.
Our family has been with them over many years and with several cars.
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by HOUSEOPOWER
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2025 -
Countryside Nissan responded
Thank you, HOUSEOPOWER! We love your continued support and appreciate your kind words!