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Cindy Rivas

Overview Reviews (269) Inventory (303)

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Cindy Rivas

Cindy Rivas | Page 27

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

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4.8

269 Reviews

Overview Reviews (269) Inventory (303)

Dealership Experience

3 yrs, 9 mos

Industry Experience

35 yrs, 8 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

269 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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269 Reviews of Cindy Rivas

December 14, 2025

Dealership Rating

Employee Rating

Always a good experience! ! I gave it a four instead of five because they were so busy they weren't as attentive to me as they usually are ! I gave it a four instead of five because they were so busy they weren't as attentive to me as they usually are More

by CARUSO.DIANA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

Dec 17, 2025 -

Hyundai of Palm Springs responded

Thank you, Diana! We’re glad to hear your overall experience was positive, and we appreciate your understanding during a busy time. Your feedback helps us improve, and we look forward to providing the attentive service you expect on your next visit.

December 13, 2025

Dealership Rating

Employee Rating

Clean, friendly and did the work as promised in a timely fashion. Service advisor was terrific. fashion. Service advisor was terrific. More

by WARRENSPECTOR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Chaffin

Dec 18, 2025 -

Hyundai of Palm Springs responded

Thank you for the great feedback! We're happy to hear your service was completed as promised and that your advisor made the experience seamless. We appreciate your trust in Hyundai of Palm Springs.

December 12, 2025

Dealership Rating

Employee Rating

I like La Quinta dealship better. la Quinta dealership has more knowing people and plenty og parking la Quinta dealership has more knowing people and plenty og parking More

by christinawiley9972

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

Dec 18, 2025 -

Hyundai of Palm Springs responded

Thank you for your honest feedback. We're sorry to hear your experience didn’t quite meet expectations this time, and we’ll use your input to keep improving our service and parking availability.

December 12, 2025

Dealership Rating

Employee Rating

This was my first service visit to the dealership. It's a very nice facility. Cindy was fantastic. She checked me in quickly and showed me the customer lounge and the location of beverages, and the It's a very nice facility. Cindy was fantastic. She checked me in quickly and showed me the customer lounge and the location of beverages, and the restrooms. Cindy also kept me updated on the progress of my service. When it was finished, she got me checked out quickly and had my car waiting for me. She's great, and I look forward to working with her in the future. More

by bribarn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 29, 2025 -

Hyundai of Palm Springs responded

Thank you for choosing Hyundai of Palm Springs for your first service visit! We're glad Cindy made the experience smooth, welcoming, and efficient. We look forward to seeing you again!

December 10, 2025

Dealership Rating

Employee Rating

I went for an oil change and tire pressure check. it's busy there and it took a while but not bad. people at dealership were nice it's busy there and it took a while but not bad. people at dealership were nice More

by alan45

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

Dec 18, 2025 -

Hyundai of Palm Springs responded

Thank you for visiting Hyundai of Palm Springs. We appreciate your patience during a busy day and are glad you found our team friendly and helpful. We hope to see you again soon!

December 07, 2025

Dealership Rating

Employee Rating

Very friendly and very knowledgeable about her job She always has a friendly smile and communications with us very well always has a friendly smile and communications with us very well More

by dolo6810

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

Dec 18, 2025 -

Hyundai of Palm Springs responded

Thank you! We're happy to hear Cindy consistently provides friendly, knowledgeable service. Your satisfaction means a lot to us at Hyundai of Palm Springs.

December 05, 2025

Dealership Rating

Employee Rating

The service is always great. Cindy is very easy to deal with and remembers us. We feel recognized by her. Highly recommend her as a service advisor. Cindy is very easy to deal with and remembers us. We feel recognized by her. Highly recommend her as a service advisor. More

by allencookson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Nassar

Dec 30, 2025 -

Hyundai of Palm Springs responded

Thank you! We’re thrilled Cindy continues to provide personal, attentive service. Your recommendation means a lot.

December 04, 2025

Dealership Rating

Employee Rating

Peater in SALES was great as always. I have bought two cars here and I will definitely buy more. I have bought two cars here and I will definitely buy more. More

by JASON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Nassar, Gary Haas , Peter Keroles

Dec 30, 2025 -

Hyundai of Palm Springs responded

Thank you for your continued trust! We’re glad Peter and the team delivered another great experience. We look forward to helping you with your next Hyundai at Palm Springs.

December 03, 2025

Dealership Rating

Employee Rating

After my oil change was completed the complementary car wash left swirl marks on my car. wash left swirl marks on my car. More

by BRANDON1351

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 30, 2025 -

Hyundai of Palm Springs responded

Thank you for your feedback, Brandon. We’re sorry to hear about the swirl marks and understand how frustrating that must be. We’ll be sharing this with our team to review how we can improve the car wash process and better protect our customers’ vehicles.

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