Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
352 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 5 mos

Industry Experience

21 yrs, 10 mos

Languages Spoken

English English

4.8

352 Reviews

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352 Reviews of Eric Garcia

October 29, 2026

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Employee Rating

My experience with Eric has always been great. He has always been professional and honest. Eric always explains repairs and expenses thoroughly. More

by joy54anne
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 29, 2026

Hyundai of Palm Springs responded

Clear explanations and straightforward guidance are important parts of our service approach. We're happy Eric consistently provides that level of care during service visits for your Hyundai Genesis. Hyundai of Palm Springs Team Palm Springs, CA

October 29, 2026

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Eric always does his best to get me in and out in a timely manner or arranges for a ride home. He does a great job explaining what will be done to my car and the estimated cost. More

by boultos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Haas, David Fleig

Oct 29, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that Eric consistently goes above and beyond to get you in and out in a timely manner, coordinate transportation when needed, and clearly explain the services and estimated costs for your vehicle. We truly appreciate your trust in Hyundai of Palm Springs and look forward to serving you again in the future!

October 28, 2026

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It was a great experience from the minute. I walked ito the minute. I walked out. Eric was great. Explained everything to me what they we’re gonna do what it was gonna cost gave me a timefra More

by CAMPYRIDER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2026

Hyundai of Palm Springs responded

We’re glad Eric explained the work clearly and that your service stayed on schedule. It’s wonderful to hear your Hyundai IONIQ Hybrid’s visit went well from start to finish, with the car wash adding a nice finishing touch. Hyundai of Palm Springs Team Palm Springs, CA

October 23, 2026

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They are knowledgeable and helpful with the service I required for my vehicle at that time More

by cina22.ch
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2026

Hyundai of Palm Springs responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hyundai of Palm Springs are glad to have you as a customer. Hyundai of Palm Springs Team Palm Springs, CA

October 22, 2026

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I have always had excellant service for my Sante Fe. The staff is friendly and professional. More

by lauerdid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Oct 23, 2026

Hyundai of Palm Springs responded

Thank you for the 5-star review! We're delighted to hear you've consistently received excellent service for your Santa Fe. Our team takes pride in providing friendly, professional care, and we truly appreciate your continued trust in Hyundai of Palm Springs!

October 22, 2026

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Another excellent experience at Plam Springs Hyundai! Seemed a little busier than usual, but Eric kept me informed. More

by rjmeinhold35
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Oct 22, 2026

Hyundai of Palm Springs responded

We’re glad Eric kept you informed during the service on your Sonata Hybrid. Knowing we’ve earned your continued trust means a lot to our team. Hyundai of Palm Springs Team Palm Springs, CA

October 22, 2026

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I think Eric was a little busier than when I visited there last time. He seemed a little impatient and a touch short..still a nice guy and I’m comfortable with him …just this experience was a little di More

by markgreg0924
Recommend Dealer
Yes
Oct 23, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We appreciate your honest feedback and are glad to hear that Eric has earned your trust and that you remain comfortable working with him. We understand that visits can feel different during especially busy times, and we appreciate your patience and your continued confidence in Hyundai of Palm Springs.

October 21, 2026

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I had a great experience with the service department! The team was very communicative, professional, and prompt throughout the entire process. I especially appreciated receiving updates via text messages More

by estella.moreno
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Recommend Dealer
Yes
Oct 21, 2026

Hyundai of Palm Springs responded

Your note about preferring text and email updates reflects how our service department prioritizes clear communication. We’re pleased we could cover your Santa Fe’s steering wheel repair under warranty and provide a loaner vehicle to keep your routine on track. Thank you for your kind words and for recommending our service team; it truly means a great deal to us. Hyundai of Palm Springs Team Palm Springs, CA

October 21, 2026

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They were very nice and even on a Sunday when I was stranded in Palm Springs made sure I was able to get to my destination without having service able to assess my car. So even before they knew it woul More

by wayne78g
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andre Bourdaa

Oct 21, 2026

Hyundai of Palm Springs responded

Knowing that our Sunday help gave you peace of mind means a lot to our service department. We’re glad we could help get you back on the road in your Hyundai IONIQ 6, even before warranty coverage was confirmed. Your kind words about our team’s responsiveness are very rewarding. Hyundai of Palm Springs Team Palm Springs, CA

October 20, 2026

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All the service staff are terrific, Eric, Josh, and of course Cindy who has had to handle most difficult of issues with my car. Kudos to all the staff named! More

by harryjoelps
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Oct 20, 2026

Hyundai of Palm Springs responded

Knowing our team was able to tackle the most challenging issues on your Hyundai Sonata is truly rewarding. Eric, Josh and Cindy are all delighted by your kind words. Your praise and five-star rating mean a great deal to our service department. Hyundai of Palm Springs Team Palm Springs, CA

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