Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
283 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 9 mos

Industry Experience

35 yrs, 8 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

283 Reviews

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283 Reviews of Cindy Rivas

October 28, 2026

Dealership Rating
Employee Rating

My husband and I have worked with Cindy for many years, through many cars. She is always courteous, cheerful and professional. When I told her that I was leaving on a trip to Arizona and rain was fore More

by can121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2026

Hyundai of Palm Springs responded

Your continued visits over the years and kind words about Cindy mean a great deal to us. We’re glad she anticipated the need to check your Hyundai Elantra’s wiper blades before your trip and that the service was completed when expected. Hyundai of Palm Springs Team Palm Springs, CA

October 28, 2026

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Cindy and everyone else on the lease/sales/service teams has always been great and genuine with me. Every step you take with customers is important! Much more reliable shuttles (THANK YOU!), talking with More

by MICHAELSTEVENLEONHEART
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 28, 2026

Hyundai of Palm Springs responded

Your recognition of Cindy and the care shown across our teams means a lot to us. We're glad you've found the shuttles more dependable and appreciated the communication during service on your Hyundai Tucson. Please contact our service department about obtaining a complete invoice and clarifying the date discrepancy on your battery test receipt. Hyundai of Palm Springs Team Palm Springs, CA

October 22, 2026

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I have always had excellant service for my Sante Fe. The staff is friendly and professional. More

by lauerdid
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Oct 23, 2026

Hyundai of Palm Springs responded

Thank you for the 5-star review! We're delighted to hear you've consistently received excellent service for your Santa Fe. Our team takes pride in providing friendly, professional care, and we truly appreciate your continued trust in Hyundai of Palm Springs!

October 20, 2026

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All the service staff are terrific, Eric, Josh, and of course Cindy who has had to handle most difficult of issues with my car. Kudos to all the staff named! More

by harryjoelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Oct 20, 2026

Hyundai of Palm Springs responded

Knowing our team was able to tackle the most challenging issues on your Hyundai Sonata is truly rewarding. Eric, Josh and Cindy are all delighted by your kind words. Your praise and five-star rating mean a great deal to our service department. Hyundai of Palm Springs Team Palm Springs, CA

October 20, 2026

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Great service. Always appreciate the help from the team. My favorite Hyundai dealership. Thank you More

by User2568
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 20, 2026

Hyundai of Palm Springs responded

Thank you for the five-star rating and for trusting us with the service on your Lexus GS 300. Hearing you appreciate our team’s help and consider us your favorite Palm Springs dealership means a lot. Hyundai of Palm Springs Team Palm Springs, CA

October 20, 2026

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Cindy and the service department always provide attention to detail. Little items like a floor mat anchorage get attention More

by mjudah4
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2026

Hyundai of Palm Springs responded

Attention to detail is at the heart of how our service department cares for your Hyundai Santa Fe. Hearing that Cindy’s thorough approach, even on small items like your floor mat anchorage, makes a real difference is rewarding. Thank you for sharing your experience. Hyundai of Palm Springs Team Palm Springs, CA

October 19, 2026

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Thank you Josh, and the rest of the service team. Service with a smile is always pleasant. More

by fjryancey6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Oct 19, 2026

Hyundai of Palm Springs responded

Knowing our team’s warm approach made your service experience enjoyable is rewarding. Josh and our service team appreciate your kind words about the service on your Santa Fe and your five-star rating. Hyundai of Palm Springs Team Palm Springs, CA

October 17, 2026

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It is always a pleasure interacting with all service reps/techs - Cindy, Eric, Josh. They all handle my service needs promptly, efficiently, helpfully and even pleasant snd fun. George has a stellar More

by harryjoelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Oct 17, 2026

Hyundai of Palm Springs responded

Hearing that Cindy, Eric, and Josh handled your service needs so efficiently and in such an enjoyable way means a lot to our service team. Our team is pleased we could address your service needs for your Hyundai Sonata quickly while making each visit a positive experience. Hyundai of Palm Springs Team Palm Springs, CA

October 15, 2026

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Cindy has always been easy to work with for service and repairs. She is always ready with an explanation and makes sure all questions are answered. More

by bbincatcity
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 16, 2026

Hyundai of Palm Springs responded

Thank you for your 4-star review! We're delighted to hear that Cindy has consistently made your service and repair experiences easy and stress-free. Her commitment to clear communication and ensuring all questions are answered is something we truly value at Hyundai of Palm Springs. We appreciate your continued trust and look forward to assisting you again in the future!

October 13, 2026

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Employee Rating

We had 8:30 appt. We were advised 1:30 pickup. No calls from them. We returned at 2:30 to pick up vehicle. This was appt for simple oil change. Not happy with the s More

by lrohama
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Eric Garcia, Josh Chaffin

Oct 16, 2026

Hyundai of Palm Springs responded

Thank you for sharing your feedback. We're sorry to hear that your service experience at Hyundai of Palm Springs did not meet your expectations. We understand how frustrating it is to be given an expected pickup time and then not receive updates regarding your vehicle's status. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com directly so we can learn more about your visit and work to address your concerns.

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