Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
269 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 9 mos

Industry Experience

35 yrs, 8 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

269 Reviews

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269 Reviews of Cindy Rivas

October 08, 2026

Dealership Rating
Employee Rating

Cindy Rivas is a fantastic service advisor! Super efficient, a great communicator, and deeply knowledgeable. Also a total pleasure to deal with! More

by jimgricarnyc
Service Price Transparency
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Recommend Dealer
Yes
Oct 08, 2026

Hyundai of Palm Springs responded

Knowing Cindy’s efficiency and clear communication made your service a pleasure means a lot to our team. Thank you for trusting us with your Hyundai Santa Fe HEV.

October 07, 2026

Dealership Rating
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The crew there is always amazing to me and the work on my car is always done quickly. They always deliver great service!! Especially the parts dept!! More

by psbmx
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin , Jed and his crew!

Oct 07, 2026

Hyundai of Palm Springs responded

Fast, reliable work on your Honda CR-V is at the heart of how our service department operates, so hearing that our crew always amazes you and completes the job quickly is truly rewarding. Your recognition of our parts department’s efforts and your five-star review mean a lot to us.

October 07, 2026

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Recalls were finished within a reasonable timeframe. Was washed. Provided ride share after dropping off vehicle. More

by Ivanlara2009
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2026

Hyundai of Palm Springs responded

Knowing you found your Palisade’s recalls handled promptly, your vehicle returned clean, and the ride-share arrangement helpful means a lot to our service team. Thank you for sharing your experience.

October 07, 2026

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Had a warning light on the car and they corrected the issue. What more could you ask! More

by kevin
Recommend Dealer
Yes
Oct 07, 2026

Hyundai of Palm Springs responded

Thank you for the five-star rating! We’re glad Cindy and our service team could quickly resolve the warning light on your Hyundai IONIQ 5 N.

October 06, 2026

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I was near Hyundai of Palm Springs when warning lights on the dashboard began to flash. I was frightened. When I arrived and explained the situation, Cindy and Marvin sprung into action and had a diagnosti More

by virginialeos
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Marvin Logan

Oct 06, 2026

Hyundai of Palm Springs responded

Our team is pleased we could replace the battery on your Santa Fe and get you back on the road so quickly. Hearing that you felt cared for by Cindy and our service team means a lot to us.

October 05, 2026

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Always very friendly and helpful. I did bring in my car at 7:30 (with an appointment), but it did not get looked at until after 1:00 pm. More

by scotthord
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Recommend Dealer
Yes

Other Employees Tagged: David Fleig

Oct 06, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 05, 2026

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Very happy with the service received . Cindy always keeps me updated to the service being provided. More

by rdonohue139
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 05, 2026

Hyundai of Palm Springs responded

It’s rewarding to know Cindy kept you informed during the service on your IONIQ 5. Your kind words mean a lot to our service department.

October 01, 2026

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Service tech was professional and helped me get through the process easily. She was courteous and helpful More

by Jeffelkins275
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Recommend Dealer
Yes
Oct 01, 2026

Hyundai of Palm Springs responded

Knowing our service tech guided you through the service on your Ford F-250 so easily is rewarding. Hearing that you found her professional and courteous means a lot to our team.

October 01, 2026

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The dealership was ready for my 9:30 am appt. I also had an issue with the car starting and they figured out it was the battery. Cindy gave me a great deal on a new battery. More

by ckincaid50
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 01, 2026

Hyundai of Palm Springs responded

We’re glad your 9:30 am appointment started promptly and that Cindy was able to identify the battery issue on your Tucson. Hearing that she secured you a great deal on a new battery means a lot to our service department.

September 27, 2026

Dealership Rating
Employee Rating

They were very helpful in all the questions I had asked I would recommend this Hyundai dealership to friends and family More

by julianquinones1957
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Sep 27, 2026

Hyundai of Palm Springs responded

Knowing that we helped answer your questions and that you’d recommend our dealership means a lot to our team. Thank you for the five-star rating on the service for your Santa Cruz.

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