Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 28

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
283 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 9 mos

Industry Experience

35 yrs, 8 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

283 Reviews

Write a Review

283 Reviews of Cindy Rivas

December 20, 2025

Dealership Rating
Employee Rating

The service was prompt and professional. Cindy, my service advisor, took care of everything. She even asked the mechanic to check my brakes to see if they needed service (they didn't). I More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Hyundai of Palm Springs responded

Thank you, Darlene! We're glad Cindy took great care of you and that everything from service to pricing and timing met your expectations. We appreciate your trust in Hyundai of Palm Springs!

December 18, 2025

Dealership Rating
Employee Rating

Fast and efficient & friendly service. Clean and comfortable waiting area. Appreciated the free car wash. More

by MTENLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Hyundai of Palm Springs responded

Thank you! We're glad you enjoyed the fast, friendly service and our clean, comfortable waiting area. We appreciate your visit to Hyundai of Palm Springs and hope to see you again soon!

December 15, 2025

Dealership Rating
Employee Rating

Friendly staff Fully comply with maintenance concerns Very nice facility I love the coffee machine and free bottled water More

by rollex128
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Dec 17, 2025

Hyundai of Palm Springs responded

Thank you for the great review! We're glad our team addressed your maintenance needs and that you enjoyed the amenities at Hyundai of Palm Springs. We look forward to welcoming you back soon.

December 15, 2025

Dealership Rating
Employee Rating

Cindy is great very helpful and kind, just waiting on replacement of engine and I will be satisfied More

by Youngdevlynn
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Dec 17, 2025

Hyundai of Palm Springs responded

Thank you for your feedback! We're glad to hear Cindy has been helpful and kind throughout your experience. We understand you're waiting on the engine replacement, and we appreciate your patience as we work to complete it. Please don’t hesitate to reach out with any further questions.

December 14, 2025

Dealership Rating
Employee Rating

Always a good experience! ! I gave it a four instead of five because they were so busy they weren't as attentive to me as they usually are More

by CARUSO.DIANA
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Dec 17, 2025

Hyundai of Palm Springs responded

Thank you, Diana! We’re glad to hear your overall experience was positive, and we appreciate your understanding during a busy time. Your feedback helps us improve, and we look forward to providing the attentive service you expect on your next visit.

December 13, 2025

Dealership Rating
Employee Rating

Clean, friendly and did the work as promised in a timely fashion. Service advisor was terrific. More

by WARRENSPECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin

Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for the great feedback! We're happy to hear your service was completed as promised and that your advisor made the experience seamless. We appreciate your trust in Hyundai of Palm Springs.

December 12, 2025

Dealership Rating
Employee Rating

I like La Quinta dealship better. la Quinta dealership has more knowing people and plenty og parking More

by christinawiley9972
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for your honest feedback. We're sorry to hear your experience didn’t quite meet expectations this time, and we’ll use your input to keep improving our service and parking availability.

December 12, 2025

Dealership Rating
Employee Rating

This was my first service visit to the dealership. It's a very nice facility. Cindy was fantastic. She checked me in quickly and showed me the customer lounge and the location of beverages, and the More

by bribarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Hyundai of Palm Springs responded

Thank you for choosing Hyundai of Palm Springs for your first service visit! We're glad Cindy made the experience smooth, welcoming, and efficient. We look forward to seeing you again!

December 10, 2025

Dealership Rating
Employee Rating

I went for an oil change and tire pressure check. it's busy there and it took a while but not bad. people at dealership were nice More

by alan45
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Dec 18, 2025

Hyundai of Palm Springs responded

Thank you for visiting Hyundai of Palm Springs. We appreciate your patience during a busy day and are glad you found our team friendly and helpful. We hope to see you again soon!

December 07, 2025

Dealership Rating
Employee Rating

Very friendly and very knowledgeable about her job She always has a friendly smile and communications with us very well More

by dolo6810
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Dec 18, 2025

Hyundai of Palm Springs responded

Thank you! We're happy to hear Cindy consistently provides friendly, knowledgeable service. Your satisfaction means a lot to us at Hyundai of Palm Springs.

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