Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 21

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
252 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 7 mos

Industry Experience

35 yrs, 6 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

252 Reviews

Write a Review

252 Reviews of Cindy Rivas

January 21, 2026

Dealership Rating
Employee Rating

Perhaps it's because the last two vehicles I purchased were both from the same dealership and because I drive 60 80,000 miles per year. I'm in there once a month if not for oil changes tire rotations, buy More

by TTOMINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Haas, Eric Garcia, Josh Chaffin , David

Jan 21, 2026

Hyundai of Palm Springs responded

Thank you for your continued loyalty and for trusting Hyundai of Palm Springs with your vehicle care month after month! We truly value long-term customers like you, especially given the mileage you put on your vehicles. It’s a pleasure to support your automotive needs, and we look forward to keeping you confidently on the road.

January 21, 2026

Dealership Rating
Employee Rating

Eric was professional and handled my Ionic servicing efficiently. I was very satisfied with the customer care. More

by DMWORKS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jan 21, 2026

Hyundai of Palm Springs responded

Thank you for your review and for recognizing Eric's professionalism during your Ioniq service visit. We’re glad to hear you were satisfied with the care you received. At Hyundai of Palm Springs, delivering efficient, attentive service is always our goal. We appreciate your feedback and look forward to your next visit.

January 20, 2026

Dealership Rating
Employee Rating

What a wonderful experience dealing with Palm Springs Hyundai. Cody King made everything so easy, pleasurable, fast and enjoyable. He is very knowledgeable, kind, and caring. The dealership itself is exc More

by Redcadsue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2026

Hyundai of Palm Springs responded

Thank you for the glowing review. We’re delighted to hear Cody King made your experience at Hyundai of Palm Springs so smooth and enjoyable. It’s great to know you found the dealership clean and comfortable and that our vehicles and service exceeded your expectations. Your recommendation means a great deal, and we look forward to welcoming you or anyone you refer in the future.

January 19, 2026

Dealership Rating
Employee Rating

I find your survey the VERY IRRITATING. Just pose all the questions at one time and let me answer them! Cindy was very good. I watched her with other clients as well. She was uniformly know More

by GRcooper100
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 20, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for highlighting the excellent service Cindy provided. We’re sorry to hear about your frustration with the survey format, and we appreciate you taking the time to share your thoughts. Cindy’s consistent professionalism and care mean a great deal to us, and we’re glad she made a strong impression. We look forward to serving you again.

January 18, 2026

Dealership Rating
Employee Rating

Josh, Cindy, and George were great and super helpful, thank you so much for everything! More

by ANTHONY.J.CHILDRINEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Hyundai of Palm Springs responded

Thank you, Anthony! We're so glad Josh, Cindy, and George delivered helpful, friendly service during your visit. We appreciate your feedback and look forward to seeing you again at Hyundai of Palm Springs!

January 17, 2026

Dealership Rating
Employee Rating

Everything went well customer service was excellent Don't Have anything else to say except for it was a great experience More

by ELLENMHECTOR
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 19, 2026

Hyundai of Palm Springs responded

Thank you, Ellen! We’re glad to hear everything went smoothly and that you had a great experience with our team at Hyundai of Palm Springs. We appreciate your kind words and look forward to your next visit!

January 17, 2026

Dealership Rating
Employee Rating

All good. Haven't determined if there any issues. We saw a small leaking of fluid from the radiator hose installation. Keeping an eye on it for now. More

by GDB0920
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 19, 2026

Hyundai of Palm Springs responded

Thank you for your feedback. We're glad to hear things went well overall, and we encourage you to reach out to our service team at Hyundai of Palm Springs if the radiator hose issue persists. We're here to help ensure everything is resolved to your satisfaction.

January 16, 2026

Dealership Rating
Employee Rating

Josh is great, he kept me informed, and pointed me in the right direction with new tires. More

by thomvac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Hyundai of Palm Springs responded

Thank you! We're glad Josh provided helpful guidance and kept you well-informed throughout your visit. We appreciate your trust in Hyundai of Palm Springs and look forward to serving you again!

January 16, 2026

Dealership Rating
Employee Rating

It's a well-run, well organized, clean service department. It's well stocked with bottled water and an excellent coffee machine. It's also wonderful that they are very dog friendly. My expectation More

by Hazatone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Hyundai of Palm Springs responded

Thank you! We’re glad to hear our clean, well-organized service department, and a few thoughtful extras like great coffee and bottled water, continue to meet your expectations. We love being a dog-friendly space and appreciate your ongoing trust in Hyundai of Palm Springs!

January 15, 2026

Dealership Rating
Employee Rating

Oil change, dropped off car, picked up when ready, easy. Free car wash easy to schedule More

by HILARY.DONOHUE
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 16, 2026

Hyundai of Palm Springs responded

Thank you, Hilary! We're glad your service visit was smooth and easy from drop-off to pick-up. We appreciate your continued trust in Hyundai of Palm Springs!

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