Chuck Schnitker | Page 19

Excellent service department. Amazing waiting area. Never had a problem there. Good specials in their website Amazing waiting area. Never had a problem there. Good specials in their website More

by hldnora Verified Customer Verified Customer

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We took out car and truck in. My receipt says the bulk oil used was 0w20 and 0w20 oil is NOT recommended in my truck. My truck recommends 5w30 and service people would NOT admit My receipt says the bulk oil used was 0w20 and 0w20 oil is NOT recommended in my truck. My truck recommends 5w30 and service people would NOT admit 5w30 was used. Nor would they check. They just said we are unable to do that… really?? On the car they did not rotate my tires yet they charged me for it and it wasn’t until I complained that they reversed the charges. Also the front tires on the car was switched out with used rotten tires. One of the tires they took was newer because we had to replace it a year before. They denied this of course but we know better. The tires they put on were completely wore out and had chunks taken out of it. We look at these tires daily ever since the flat we had a year ago and had to replace it. Lije I said one tire was relatively new. More

by Clearwatertut Verified Customer Verified Customer

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The service at Lokey Nissan was great. Chuck explained everything I needed. Great service was provided. Chuck explained everything I needed. Great service was provided. More

by JWADE4252 Verified Customer Verified Customer

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Service department was very professional, knowledgeable and organized. They were very friendly and the service provided was completed in a timely manner. and organized. They were very friendly and the service provided was completed in a timely manner. More

by MIKELARD Verified Customer Verified Customer

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Tenía una queja y no fue escuchada por el gerente de servicios quien fue indiferente servicios quien fue indiferente More

by hectorvillegas2004 Verified Customer Verified Customer

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Chuck goes over and beyond with his service. He educates and looks after his customers. I have been taking my car to him for over 5 years and he is frankly the one I will continue to take my car He educates and looks after his customers. I have been taking my car to him for over 5 years and he is frankly the one I will continue to take my car to. More

by damaryrios Verified Customer Verified Customer

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Great service and communication I will continue to have my car serviced at Lokey company my car serviced at Lokey company More

by SCHRADER05 Verified Customer Verified Customer

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GREAT PLACE AND GREAT PEOPLE . The service technicians are all very friendly and knowledgeable. My two cars is always serviced and ready on time. I gladly recommend Lokey for all The service technicians are all very friendly and knowledgeable. My two cars is always serviced and ready on time. I gladly recommend Lokey for all my friends and family. More

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Chuck does a great job servicing the customer! Easy, Quick and Efficient Thank you, S. Crewse Easy, Quick and Efficient Thank you, S. Crewse More

by murphyjo Verified Customer Verified Customer

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The last time we got our oil changed. They rotated the tires and did an alignment as they requested previously. On the way home.The van pulled to the right and steered bad. I brought the They rotated the tires and did an alignment as they requested previously. On the way home.The van pulled to the right and steered bad. I brought the van back to have them check it again. When I asked if the van was test driven afterwards, I was told they just blindly do the alignment if the customer requested it to be done. After some persuading on my part, they checked the alignment again. Afterwards they stated the alignment was correct and the tires were separating and cupped. The tires only had 21k miles on them. I took the van back to the tire place where I purchased the tires. They de-rotated the tires and put two new tires on the front. They checked the alignment again and it was so far off. After the alignment and two new tires, it drive like new again. After this bad experience with Lokey Nissan I will no longer be using their services. More

by gregoryrj Verified Customer Verified Customer

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