Chuck Greenlee | Page 10

Chuck helped me get what I needed and it was a pleasant experience. Go see Chuck! experience. Go see Chuck! More

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Very patient And compassionate to a buyer's needs of a vehicle. Allowing a buyer very adequate time to schedule to see the vehicle Working with all the personnel was a very pleasant experience and very pr vehicle. Allowing a buyer very adequate time to schedule to see the vehicle Working with all the personnel was a very pleasant experience and very professional. More

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I had one of the best car buying experiences with Chuck. Highly recommend, thanks Chuck! Highly recommend, thanks Chuck! More

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Chuck Greenlee my salesman and Dave Miller the finance guy I worked with were very professional. I would highly recommend them and Koons Ford. guy I worked with were very professional. I would highly recommend them and Koons Ford. More

by sgohn Verified Customer Verified Customer

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I had an enjoyable time with car buying experience at this car dealership. It was easy this car dealership. It was easy More

by bigginscaitlin Verified Customer Verified Customer

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My situation buying from Koons Ford was nothing short of unique. I lived over 4 hours away and was trading a vehicle in. It wasn’t possible for me to drive down to look at the vehicle before agreeing to buy unique. I lived over 4 hours away and was trading a vehicle in. It wasn’t possible for me to drive down to look at the vehicle before agreeing to buy it as it was so far away. Koons also had to agree to a price for my trade in without seeing it in person. Chuck made this process smooth by communicating regularly and staying with me every step of the way. I’ve already made my mind up that when I look for a new truck I’m going to give Chuck a call. More

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Chuck was professional, answering all my questions thoroughly. He followed through on promises of adding mudflats I desired, prior to picking up my new truck. He made sure I understood how the dashboa thoroughly. He followed through on promises of adding mudflats I desired, prior to picking up my new truck. He made sure I understood how the dashboard options functioned, helped me set up the FordPass app, and showed me how to connect my phone with ease. He educated me on the variety of options from standard 2W drive through the 4H and 4L to include slippery conditions, towing, uneven rock and gravel, and the many settings possible. He was friendly and easy to talk to. I would fully recommend him to any potential shopper. Andres Zavales and Terri Norris were my finance personnel as I completed paperwork on 2 separate days. They fully answered my questions, provided me hard copies of what I asked for and digital copies of all documents. There was no pressure to purchase an extended warranty, though available. I did opt for the maintenance plan as the value was easily recognized. ALL recommended maintenance for a 7 year period, fully covered including service at any Ford dealer. My old 2003 F150 is still going strong, though damaged beyond repair to the undercarriage from heavy salt in the northern tier for years. So I sought to purchase another F150 to last me another 20 years! Koons served me well, and Chuck was awesome!! More

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Sales rep Chuck and finance rep Terri are the dynamic duo. I'm super happy. duo. I'm super happy. More

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Super easy and professional from our sales rep Chuck to finance rep Terri we had a smooth process. finance rep Terri we had a smooth process. More

by lpelletier63 Verified Customer Verified Customer

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Mike was great as always. My rating is due to my issue not being resolved. It seems I have one of those issues that can't be determined. My rating is also due to the fact I ju My rating is due to my issue not being resolved. It seems I have one of those issues that can't be determined. My rating is also due to the fact I just recently purchased this vehicle from koons as a their highest certified rating. The throttle in this raptor is absolutely not what you would expect from a "performance" vehicle. It is extremely slow to respond, as in seconds, and acts as though it is always in way too high of a gear or the fuel lines are clogged. Looking on line for solutions, it appears others have had this issue as well and it was either the spark plugs or the torque converter. I really need to get this issue identified and fixed. The vehicle is borderline dangerous to drive with the throttle being so slow to respond to input. I hope to get this issue resolved soon. I would like to feel safe driving my family in my newly purchased certified vehicle. More

by LAX2100 Verified Customer Verified Customer

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