Christopher Zilvitis | Page 2

My experience at Lexus was phenomenal. Robert Hill made my first buying experience of a Lexus well worth it. He spent a lot of time helping me decide what Lexus to buy. He was extremely Robert Hill made my first buying experience of a Lexus well worth it. He spent a lot of time helping me decide what Lexus to buy. He was extremely responsive. Rob the technician also was pleasant and was extremely knowledgeable about my car. So glad I chose Lexus of Brookfield. More

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Bob was an excellent salesman very kind and professional. Chris in the financial office was great too. Would definitely recommend this dealership. Chris in the financial office was great too. Would definitely recommend this dealership. More

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Customer service and friendliness are superb at Lexus of Brookfield! Ayman met me at the door on my initial visit and skillfully and professionally guided me through the purchase process. I next met Chris, Brookfield! Ayman met me at the door on my initial visit and skillfully and professionally guided me through the purchase process. I next met Chris, Sam, and Rob who helped me get answers to all my concerns in their specific expertise areas. The usual lengthy process of purchasing a car became a pleasant experience with personable and knowledgeable assistance. More

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Our experience with Bob Hill and Lexus of Brookfield was excellent. All of the people involved from Bob to Chris to Rob reviewing the technology on the vehicle were very knowledgeable and a pleasure to wor excellent. All of the people involved from Bob to Chris to Rob reviewing the technology on the vehicle were very knowledgeable and a pleasure to work with. I would highly recommend this dealership.. More

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We had a fantastic experience at Lexus of Brookfield thanks to Xavier. He was friendly, down-to-earth, easy to talk to, and genuinely enjoyable to work with. We connected with him on a personal level, a thanks to Xavier. He was friendly, down-to-earth, easy to talk to, and genuinely enjoyable to work with. We connected with him on a personal level, and he made the car-buying process feel fun instead of the typical stale back-and-forth about price. Xavier was knowledgeable, professional, and never made us feel pressured. He made the entire experience smooth and stress-free from start to finish. A big thank you as well to Jake, the sales manager, and Chris in finance. Jake helped make everything seamless, and Chris made the finance process quick and easy. Overall, a great team and an exceptional experience. More

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Great prices and amazing professional salesman! Shout out to Ayman, keep up the great work. Shout out to Ayman, keep up the great work. More

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I have never worked with a better dealership when it comes to buying a new car. As soon as I walked into the showroom the employees were friendly, engaging, and went out of the way to serve me. They h comes to buying a new car. As soon as I walked into the showroom the employees were friendly, engaging, and went out of the way to serve me. They have a culture of honesty and integrity and it had the vibe of all employees being one big, happy family. They treated me like I was the only customer and with the utmost respect. White glove treatment would be an understatement to describe the service they provided. Negotiating the price was pressure free, fair, and painless. Thank you Joe, Taylor, and Sam!!! More

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I found a used vehicle on a third-party site that Lexus of Brookfield had for sale. After inquiring on the vehicle via an online contact form with multiple questions pertaining to the vehicle and it’s CARF of Brookfield had for sale. After inquiring on the vehicle via an online contact form with multiple questions pertaining to the vehicle and it’s CARFAX (that Lexus of Brookfield made easily accessible), I heard back from a Manager, Jake, within a couple of hours who was very knowledgable and receptive to all of my questions. I expressed that I was not local to the area, so Jake was open to working with me on questions and price to ensure we were in agreement and that I was comfortable before I made a drive to look at and test drive the vehicle. Upon my arrival, I met Jake and was introduced to Ryan in Sales and Chris in Finance. Ryan, Jake and Chris continued to walk me through the process. They took extra steps to ensure I was going to be satisfied with my purchase and decisions. I was there to purchase a used vehicle, but I felt they gave me (and the vehicle) time, attention and addressed each concern the same as if I was purchasing a six-figure vehicle. Ryan was new to his sales position (I was his second sale) and I believe that he will thrive in his position moving forward. Ryan is also in good hands under the experience and knowledge that Jake and Chris will share with him, making him an asset to Lexus of Brookfield and their customers. As with any dealership, I recommend doing your research and educating yourself on the vehicle you’re purchasing, but once you’re comfortable, Lexus of Brookfield will take care of you. More

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Josh Klein at Lexus of Brookfield made my car buying experience outstanding. Professional, knowledgeable, and truly customer-focused—highly recommend both Josh and the dealership for a hassle-free luxur experience outstanding. Professional, knowledgeable, and truly customer-focused—highly recommend both Josh and the dealership for a hassle-free luxury purchase! More

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I bought my first RX 350 with Bob Hill 5 years ago. The service he provided was excellent then. Yesterday I came to buy a newer RX 350 and the service that Bob and the manager Matt gave me was TOP TIER The service he provided was excellent then. Yesterday I came to buy a newer RX 350 and the service that Bob and the manager Matt gave me was TOP TIER. I felt like I was the most important person in the building. They didn't rush me and Bob gave me time to pick the right vehicle. The service provided is the type that will keep me coming back until I can't drive anymore lol. Thanks, Bob, for not only being my go-to salesman but also being a friend. More

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