Christopher Williams
Christopher Williams at Rallye BMW

Christopher Williams | Page 66

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.4
698 Reviews
4.4

698 Reviews

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698 Reviews of Christopher Williams

July 04, 2021

Dealership Rating
Employee Rating

Difficult experience.a) The front fog light fell into Difficult experience. a) The front fog light fell into the bumper cavity. Cost $145 for new bracket however must take off bumper(?) cost $425. b) f More

by GDMITZNER
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 22, 2021

Rallye BMW responded

Thank you for your honest review. We'd love the opportunity to get more details to see if we can turn this situation around for you. Someone from our management team will be reaching out to you shortly.

July 01, 2021

Dealership Rating
Employee Rating

- had to call 5 times to get an accurate quote for new breaks - service advisors were unresponsive - they tried to charge extra despite providing an earlier quote - total time to change rear breaks was More

by vsinaniyev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 18, 2021

Rallye BMW responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

Jul 18, 2021

vsinaniyev responded

Sure, I'd be happy to help improve your service

June 28, 2021

Dealership Rating
Employee Rating

Very professional and courteous Observed all CoVid-19 Very professional and courteous Observed all CoVid-19 Safety Precautions Car ready timely Loaner arranged More

by ELISSA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Rallye BMW responded

Thank you for taking the time to share your thoughts on working with our team, Elissa! It's great to hear you felt comfortable with our COVID-19 protocols, and we're thrilled we delivered an excellent experience!

June 23, 2021

Dealership Rating
Employee Rating

went beyond his normal duties to help me out outstandeing More

by AABRAKE
Recommend Dealer
Yes
Jun 23, 2021

Rallye BMW responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 19, 2021

Dealership Rating
Employee Rating

I traded in my Benz for a BMW convertible. My purchase was a bit bumpy, with the car not full detailed upon arrival, and the paperwork not delivered as expected. However, when I needed service on the car More

by cwarren1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Channan , Aldemar Cagua, Matthew Carlson

Jun 20, 2021

Rallye BMW responded

Hello, I know we had a bumpy start and you were left originally unsatisfied but grateful that you gave Matthew the opportunity to work with you to rectify the situation. Thank you for choosing Rallye BMW and we hope to see you again in the future.

June 18, 2021

Dealership Rating
Employee Rating

Easy to make appointment, loaner car quickly provided, received text updates on progress of service, car was immaculate when I picked it up, all running well! Everyone was helpful & polite through entire More

by jeannebergeron@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2021

Rallye BMW responded

Thanks for sharing your thoughts, Jeanne, about your experience with Rallye BMW. We appreciate your business and hope to see you again soon!

June 12, 2021

Dealership Rating
Employee Rating

Christopher was a pleasure. He was on top of things and kept me informed with detailed information about the service on the car. Thank you! More

by MeiceMeice89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2021

Rallye BMW responded

Thank you for taking the time to leave us this great review. We're thrilled that you found your experience with Christopher to be a positive one. We appreciate your business, and our team looks forward to serving you again soon!

June 09, 2021

Dealership Rating
Employee Rating

Friendly staff, and good services however the prices is too high and always takes few days to bring the pieces from Germany, at least you are expecting faster services. More

by KIMIAV43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Jun 09, 2021

Rallye BMW responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2021

Dealership Rating
Employee Rating

Working with Rallye overall has been a wonderful experience. I haven’t had any problems and or complaints about this dealership. All of the service personnel that I have worked with have been good e More

by newton.mckenzie9c
Recommend Dealer
Yes
Jun 07, 2021

Rallye BMW responded

Thank you, Newton! Christopher and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

June 06, 2021

Dealership Rating
Employee Rating

The best dealer of all! I like the way they accommodate their clients and the service they made to the car. It’s a first class service i would say! More

by tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

Rallye BMW responded

Tina, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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