Christopher Williams
Christopher Williams at Rallye BMW
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Christopher Williams

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.5
541 Reviews
4.5

541 Reviews

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541 Reviews of Christopher Williams

February 01, 2025

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Employee Rating

we have brought her 2022 iC in for multiple issues and they have never been resolved, the last time we brought it in for software issa d new tires, the tires are under inflated and the computer radio were More

by JPAPAZIS12
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Frank Trotta

January 31, 2025

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Great dealership poor service after my license plate bracket got broken and no one responded to any of my emails More

by GAVINNOBROWN
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Recommend Dealer
No

January 30, 2025

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Professional - knowledgeable. No waiting -very efficient processing. Love the car wash after each service. Customer service impeccable. More

by kbory27
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Persaud

Jan 30, 2025

Rallye BMW responded

We're delighted to hear that you enjoyed the efficient service and complimentary car wash at Rallye BMW. Thanks for highlighting our team's professionalism and knowledge! We look forward to serving you again in the future.

January 26, 2025

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Great service. Everyone was very kind. I had a great experience from beginning to end. More

by amk5212000
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Recommend Dealer
Yes
Jan 27, 2025

Rallye BMW responded

We appreciate the stellar review here at Rallye BMW!

January 23, 2025

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I was really upset with my service advisor who side-stepped my questions about service items and told me I had to have certain work done to my vehicle when it was not absolutely necessary. I was a More

by AResnick1
Service Price Transparency
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Recommend Dealer
No
Jan 24, 2025

Rallye BMW responded

I apologize for the confusion and frustration you experienced. We strive to provide clear communication and transparency, so it's disappointing to hear about this oversight. Please feel free to reach out directly so we can better address these concerns. Thank you, Chris Blanco - Service Manager 516-833-4862

January 22, 2025

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Christopher Williams provided fast and accurate detailed info-to-customer service. Christopher Williams gave me an excellent benefit on service with my four tires change. Talk is cheap, BMW, please INCRE More

by Y32493
Service Price Transparency
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Recommend Dealer
Yes
Jan 22, 2025

Rallye BMW responded

We're delighted to hear that Christopher Williams provided you with exceptional service at Rallye BMW! It's great to know he made your tire change experience a positive one. We appreciate your feedback and loyalty, and we'll be sure to share this with our team!

January 20, 2025

Dealership Rating
Employee Rating

Service is not good , the service dept is a bunch of theives. Try to scare you into things you don't need and make you pay for things covered. More

by metzade
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carol Clark-Muniz

Jan 20, 2025

Rallye BMW responded

It's concerning to receive this feedback, as we strive for transparent, honest, service. Please reach out directly so we can address any remaining issues and make things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 19, 2025

Dealership Rating
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Excellent in every way. Always stress free and a pleasure bringing my car in for service. Comfortable waiting area. Christopher is an excellent service rep and communicator More

by MICHELENEW2
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Recommend Dealer
Yes
Jan 20, 2025

Rallye BMW responded

Michelene, we're delighted to hear that Christopher and the Rallye BMW team made your service visit stress-free and enjoyable. Thank you for sharing your experience with us!

January 16, 2025

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Employee Rating

Christopher Williams was excellent. He communicated clearly and made sure the service was done in a timely manner. More

by cecilmcmaster
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Recommend Dealer
Yes
Jan 16, 2025

Rallye BMW responded

We're delighted to hear that Christopher provided excellent service and clear communication during your visit at Rallye BMW. Thank you for sharing your experience with us!

January 16, 2025

Dealership Rating
Employee Rating

Front desk personal need to be more kind and friendly and acknowledge customers when waiting. More

by drgeefoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mika Rose

Jan 20, 2025

Rallye BMW responded

We appreciate your feedback as we continually strive to provide friendly, accommodating service. If there is anything else you'd like to share, please be sure to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

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