Christopher Williams

I was not happy with my service i received last time. Chris was very rude and unprofessional. I have been to this location many times never had such a bad experience I made appointment a month a head t Chris was very rude and unprofessional. I have been to this location many times never had such a bad experience I made appointment a month a head to have a loaner, once I was there; Chris told me they don’t have loaner available and give me option to take Huber which it will be provided by them. I ask him to reschedule me for the next day. Chris said it will be the same situation. If you promise a customer that they will have a loaner, how do you over book everyday to not have enough loaner for customers. He sounded like this happens everyday even though you are promised a loaner. For me it was not convince to take Huber and go back and forth. I had to leave with a promise that he might have a loaner later I had to call back to make sure the loaner is available in order for me to leave work on my lunch break to go back to make sure I get my recall service done. Since I was working i was not able to leave work to be there by 2:30 Chris made smart comment that I was there on time at 2:30 which I was at 2:45. he was the one who give me hard time to begin with. I’m so glad that I received this text to express my experience so no one else go through this bad experience. Thank you Najla More

by edeeleena35 Verified Customer Verified Customer

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Nice service my English not so good sorry But anyway people nice only we was waiting for longer people nice only we was waiting for longer More

by tshim9999 Verified Customer Verified Customer

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On time, courteous, loaner car clean, communication excellent. My car returned, clean & properly serviced. Looking forward to same future experiences. excellent. My car returned, clean & properly serviced. Looking forward to same future experiences. More

by marnee718 Verified Customer Verified Customer

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Excellent service very professional and well organized. Big compliment they wash the car .service was fast Big compliment they wash the car .service was fast More

by bkoncewicz50 Verified Customer Verified Customer

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Very good service, people who work there are very friendly and they always make sure the customer are satisfied! friendly and they always make sure the customer are satisfied! More

by ruthlema35 Verified Customer Verified Customer

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Not satisfied with the service. Advisor miscommunicated price of service. The car service sign was not reset also. Advisor miscommunicated price of service. The car service sign was not reset also. More

by jagpreetsingh01 Verified Customer Verified Customer

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My advisor Christopher has been extremely helpful and attentive to my needs. What ever concern I have he has definitely attempted to rectify. The dealership is well put together and on top of standing by attentive to my needs. What ever concern I have he has definitely attempted to rectify. The dealership is well put together and on top of standing by the customer. More

by rlewis9373 Verified Customer Verified Customer

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There are a lot of BMW dealerships here on long island so to be successful they have to have great service and selection. Rallye has both to be successful they have to have great service and selection. Rallye has both More

by mjta1230 Verified Customer Verified Customer

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Service was excellent, advisor explained the cost and the time it takes to do the job. Car was washed and vacuumed when done. time it takes to do the job. Car was washed and vacuumed when done. More

by Josh Verified Customer Verified Customer

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Sold me a lemon. 5 yo car, very low mileage and $7000 worth of issues needing repair. Seems like a money grab or a car with many defects. VERY DISAPPOINTED IN RALLY 5 yo car, very low mileage and $7000 worth of issues needing repair. Seems like a money grab or a car with many defects. VERY DISAPPOINTED IN RALLYE after being a customer for many years! More

by TOBIIDOG Verified Customer Verified Customer

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