Christopher Taylor
Christopher Taylor at Colonial West Chevrolet of Fitchburg
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Christopher Taylor

Service Writer

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
166 Reviews
5.0

166 Reviews

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167 Reviews of Christopher Taylor

November 21, 2024

Dealership Rating
Employee Rating

Great customer service, would recommend to colonial to anyone in need of their vehicle being serviced More

by Pjd16
Service Price Transparency
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Recommend Dealer
Yes

November 03, 2024

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Sat November 2 I came into parts to order a mirror for my Silverado. To my surprise they had it in stock. The parts guy,sorry did not get you name was so friendly n helpful. He put it aside for me. I then we More

by jrnewell544
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much, Jim! We truly appreciate your kind words about your experience at Colonial West Chevrolet of Fitchburg. We're thrilled to hear that our parts team, service department, and sales staff were able to assist you so effectively. It's wonderful to know that you found everyone friendly and helpful. We look forward to welcoming you back when you're ready for that 2025 Silverado! Thank you for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 02, 2024

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I've been taking my vehicles to Colonial west for a number of years and have always had a good experience. Customer service is excellent and they live by the golden rule. Can't recommend them enough! P More

by hannaE154
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Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Nov 05, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you've consistently had a good experience with us at Colonial West Chevrolet of Fitchburg. Our team always strives to provide excellent customer service, and your kind words mean a lot to me. I appreciate your recommendation and look forward to continuing to serve you in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 02, 2024

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great speedy service thanks Pamela and Chris and thanks for the discount i will be back More

by malousrb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Nov 05, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our speedy service at Colonial West Chevrolet of Fitchburg. It's fantastic that Pamela and Chris were able to assist you, and I appreciate your kind words about the discount. I look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 11, 2024

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Called for an appointment regarding a vibration at highway speed. Pam scheduled me the next day. My tires were balanced and issue fixed while I waited. Great service as always. More

by BruinsFan15
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Recommend Dealer
Yes
Oct 14, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Pam was able to schedule you promptly and that our team at Colonial West Chevrolet of Fitchburg could resolve the vibration issue for you. Your satisfaction is our priority, and I appreciate your kind words about our service. I look forward to seeing you again on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 01, 2024

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I brought my vehicle in for a repair. I was more than pleased about how I was treated. I was also very impressed as how clean the Facility is More

by lmonaco870
Service Price Transparency
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Recommend Dealer
Yes
Oct 03, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you were pleased with the treatment you received at Colonial West Chevrolet of Fitchburg and that our facility made a great impression on you. I take pride in providing a clean and welcoming environment for our customers. I look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 27, 2024

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Excellent service, as always. I won't take my truck anywhere else. Pam at the checkout was awesome, too! More

by GSDmom
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Recommend Dealer
Yes
Sep 30, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you consistently receive excellent service at Colonial West Chevrolet of Fitchburg and that Pam made your experience even better. I truly appreciate your loyalty and look forward to seeing you and your truck again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 23, 2024

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Called on Wed. that oil light went on for an oil change. Pamela (who listened and said no worries you'll be out in less than an hour) scheduled an appt. for Friday, More

by shelly225us
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Recommend Dealer
Yes
Sep 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience! I'm thrilled to hear that Pamela was able to assist you and get your oil change completed in a timely manner. Your satisfaction is important to me at Colonial West Chevrolet of Fitchburg, and I appreciate your kind words. I look forward to seeing you again for your future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 16, 2024

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For over 10 years, they have always been courteous, on time, professional and easy to work with for all my car’s maintenance. I highly recommend Colonial West and their sales and service staff. More

by Cag
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 17, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your glowing review! I truly appreciate your support and I am thrilled to hear that you've had such positive experiences with our sales and service staff at Colonial West Chevrolet of Fitchburg over the years. Your recommendation means a lot to us! I look forward to continuing to serve you and your vehicle needs in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 12, 2024

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I have used Colonial West service for a few years now and couldn’t be happier. From the clean and comfortable waiting area to the attentive staff, not to mention, they always seem to have the correct equipme More

by Scott walters
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 13, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear that you've been happy with the service at Colonial West Chevrolet of Fitchburg. Our team is dedicated to providing a great experience, and I'm glad you appreciate our clean waiting area and attentive staff. I look forward to continuing to take care of your truck in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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