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Christopher Taylor
Christopher Taylor at Colonial West Chevrolet of Fitchburg
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Christopher Taylor

Service Writer

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
170 Reviews
5.0

170 Reviews

Write a Review

170 Reviews of Christopher Taylor

September 23, 2024

Dealership Rating
Employee Rating

Called on Wed. that oil light went on for an oil change. Pamela (who listened and said no worries you'll be out in less than an hour) scheduled an appt. for Friday, More

by shelly225us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

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Sep 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience! I'm thrilled to hear that Pamela was able to assist you and get your oil change completed in a timely manner. Your satisfaction is important to me at Colonial West Chevrolet of Fitchburg, and I appreciate your kind words. I look forward to seeing you again for your future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 13, 2024

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Employee Rating

Honest and reliable: “I had a great experience with Colonial West. . The oil change were done quickly and at a fair price. I will definitely be returning for future services. More

by spauldingsilverado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan, Pamela Bussiere

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Sep 13, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with Colonial West Chevrolet of Fitchburg. Our team is dedicated to providing quick and fair service, and we're excited to welcome you back for future services. Please don't hesitate to reach out if you need anything else! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 11, 2024

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Employee Rating

I highly recommend Colonial West Fitchburg. Their customer service is second to none Edison ,Pamela, Jackie, Alan More

by diederR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Sep 12, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you! I'm thrilled to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg. Our team, including Pamela, Jackie, and Alan, strives to provide exceptional customer service, and it's wonderful to know their efforts made an impact. I appreciate your recommendation and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 28, 2024

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Employee Rating

COLONIAL HAS THE BEST EMPLOYEES AND PRICE AROUND I WILL BE DOING ALL MY SERVICE HERE THANKS ALEN CHRIS PAM JACKIE More

by DANECROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Aug 29, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I truly appreciate your recognition of our team at Colonial West Chevrolet of Fitchburg. I'm thrilled to hear that you found our pricing and service to your satisfaction. I look forward to seeing you again and assisting with all your service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 16, 2024

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Employee Rating

For over 10 years, they have always been courteous, on time, professional and easy to work with for all my car’s maintenance. I highly recommend Colonial West and their sales and service staff. More

by Cag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Edison DaCosta, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Pamela Bussiere

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Aug 17, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your glowing review! I truly appreciate your support and I am thrilled to hear that you've had such positive experiences with our sales and service staff at Colonial West Chevrolet of Fitchburg over the years. Your recommendation means a lot to us! I look forward to continuing to serve you and your vehicle needs in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 14, 2024

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Employee Rating

“I have been to multiple car repair shops in the past, but none of them offered the level of engine diagnostics I received from Colonial West. They were able to quickly identify the issue with my car’s en More

by soucyp19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Aug 14, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you received excellent engine diagnostics at Colonial West Chevrolet of Fitchburg. Our team strives to provide efficient and cost-effective solutions, and it’s great to know we met your expectations. I appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 12, 2024

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Employee Rating

I have used Colonial West service for a few years now and couldn’t be happier. From the clean and comfortable waiting area to the attentive staff, not to mention, they always seem to have the correct equipme More

by Scott walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem, Edison DaCosta, Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Aug 13, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear that you've been happy with the service at Colonial West Chevrolet of Fitchburg. Our team is dedicated to providing a great experience, and I'm glad you appreciate our clean waiting area and attentive staff. I look forward to continuing to take care of your truck in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 06, 2024

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Employee Rating

Jacqueline and Pamela and service staff was very helpful colonial west replaced my tire and sensor and very polite will be coming back More

by Timelk12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Aug 07, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Pamela and our service staff provided you with such helpful and polite service while replacing your tire and sensor. I look forward to welcoming you back to Colonial West Chevrolet of Fitchburg for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 30, 2024

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Employee Rating

“I’ve been bringing my car to this service for all my repair needs. The staff is knowledgeable and friendly, and their rates are reasonable. I wouldn’t trust anyone else with my car. Thanks colonial west More

by WhitneyB78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

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Jul 30, 2024

Colonial West Chevrolet of Fitchburg responded

I genuinely appreciate your kind words and I am thrilled to hear about your positive experience with Colonial West Chevrolet of Fitchburg. I'm delighted that Jackie and Pamela provided you with excellent service. I look forward to continuing to meet your car repair needs in the future and thank you for trusting us with your vehicle. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 24, 2024

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Employee Rating

“I recently had my car serviced at this center and I couldn’t be happier with the results. The repair was done efficiently and the staff was friendly and accommodating. I will definitely be returning fo More

by keefe790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan, Pamela Bussiere , Alan

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Jul 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg for your car service! We are thrilled to hear about your positive experience and are glad to know that the repair was efficient and the staff was friendly. We look forward to assisting you with your future car services. Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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