

Christopher Reid
Assistant Service Manger
Cape Coral Chrysler Dodge Jeep Ram
2200 NE Pine Island Rd
Cape Coral, FL 33909
Industry Experience
20 yrs, 4 mos
Languages Spoken
English
623 Reviews
Write a Review623 Reviews of Christopher Reid
September 24, 2025
Freddy was the best! Super fast and efficient. Couldn’t have asked for a better experience! Super fast and efficient. Couldn’t have asked for a better experience! More
Other Employees Tagged: Mike Castori, Lisa Millspaugh, Bishoy Mikhail, Darren Caster, Eddy Crespo, Freddy Gorra, Ibrahim Abdala, Sonja Rodriguez, Veronica Carpenter
September 19, 2025
I brought my car in last Monday for service and paid $1,200. By Friday, I was told it was ready for pickup. However, I didn’t even make it to the corner before the car stalled, the check engine light ca $1,200. By Friday, I was told it was ready for pickup. However, I didn’t even make it to the corner before the car stalled, the check engine light came on, and every warning light on the dashboard lit up. I was then told there was an additional issue that would cost $2,000 to repair, but the dealer offered to cover most of it as goodwill, leaving me with $360 out of pocket. I was assured the repairs would be complete and the car ready by Saturday morning. After calling multiple times and leaving messages with no response, I took an Uber to the dealership. Only then did Chris arrange a loaner vehicle something I was initially told wasn’t available because the part still hadn’t arrived. I was later told the car would be ready Tuesday, but on Monday I got a call saying it was finished. When I picked it up, I immediately noticed a strong radiator fluid smell. Chris assured me everything was fine, but by Tuesday afternoon, the car began leaking fluid and having starting issues. I returned it Wednesday morning and waited 2.5 hours, only to be told nothing was wrong. Later that same day, as I left work, the car struggled to start again and the check engine light came back on. When I returned to the dealership around 5:30–6:00 p.m., I was told no rental or loaner was available. After speaking with Service Manager Ron Torres, I was finally provided a loaner. The next day, I received a text from Chris that my car was ready yet again. At this point, I was extremely frustrated. In the span of two weeks, I had to visit the dealership more than six times, lost over eight hours of my time, and dealt with repeated issues that should have been addressed during the initial repair. More
Other Employees Tagged: Ron Torres, Sonja Rodriguez
September 08, 2025
Everybody in the establishment was outstanding. Already have recommended. Your company 3 of my closest friends. Already have recommended. Your company 3 of my closest friends. More
Other Employees Tagged: Mike Castori, Lisa Millspaugh, Bishoy Mikhail, Darren Caster, Eddy Crespo, Freddy Gorra, Ibrahim Abdala, Sonja Rodriguez, Veronica Carpenter
September 07, 2025
We just To the area and needed a new dealership for our challenger 2020 I have to say for being our first time. It was a great experience and your whole team Stop listening at your dealership was amazing s challenger 2020 I have to say for being our first time. It was a great experience and your whole team Stop listening at your dealership was amazing starting from when we got there till the end of us leaving. Thank you for your service. See you next time. More
Other Employees Tagged: Darren Caster
September 05, 2025
Chris promptly greeted me and was very professional and polite. I did not have an appointment but they got the vehicle back to me very quickly. polite. I did not have an appointment but they got the vehicle back to me very quickly. More
Other Employees Tagged: Mike Castori, Lisa Millspaugh, Bishoy Mikhail, Ibrahim Abdala, Sonja Rodriguez, Veronica Carpenter
September 01, 2025
I come from another dealer hoping to find a new home. So far so good. So far so good. More
Other Employees Tagged: Bishoy Mikhail
