Christopher Moore | Page 4

The staff at Safford Brown Subaru work closely with me to make sure my automobile as well taken care of but they also do their best to ensure that I get every possible discount on the work that gets done. I make sure my automobile as well taken care of but they also do their best to ensure that I get every possible discount on the work that gets done. I really appreciate that very much. More

by MICHELLE.LINDSEY2021 Verified Customer Verified Customer

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Tha salesman (or someone else at the dealership) should have gone over more of the car’s features, I.e., where is the spare tire kit located, where all the USB type ports are located, etc. have gone over more of the car’s features, I.e., where is the spare tire kit located, where all the USB type ports are located, etc. More

by jonmacivor Verified Customer Verified Customer

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It's the closest center to my home. Too few employes for the number of clients. Had to wait long to be helped. The attention is good, but they encounter a small problem that could have Too few employes for the number of clients. Had to wait long to be helped. The attention is good, but they encounter a small problem that could have been resolved immediately but no one came to me to ask. The result, they didn't rotate my tires. Later also realized the cargo net was probably removed when they clean the car, but it was not put it back. I do not have a cargo net now. I use my car very little and I did not realize about it until a couple of weeks later. More

by bendara56 Verified Customer Verified Customer

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Nice people, good communication, comfortable waiting area, dependable service. I appreciate the “heads up “ about future service needs. area, dependable service. I appreciate the “heads up “ about future service needs. More

by ABD.OTR Verified Customer Verified Customer

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They were not at all helpful with my issues. Next day I went to another Subaru dealer, they took my concern seriously and the outcome is they are replacing my infotainment system. The replacem Next day I went to another Subaru dealer, they took my concern seriously and the outcome is they are replacing my infotainment system. The replacement is covered by warranty. Person at Brown diagnosed the problem as fingerprints on the screen and wiped the screen clean. I reminded him it was a touch screen and asked how I could use it without my fingers. More

by Bdflint Verified Customer Verified Customer

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I'm not sure what has happened - tariffs? The prices for repairs seem to have increased at an incredible rate. For instance, the dealer wanted $590 for a battery replacement (this is not eve The prices for repairs seem to have increased at an incredible rate. For instance, the dealer wanted $590 for a battery replacement (this is not even an AGM battery). I went to Costco and got a 550ca 3 yr Interstate battery for $111 and replaced it myself. That price differential is insane! There were other services recommended that were also way overpriced, like a serpentine belt replacement for $290! I still feel like the people who work there are very nice and I appreciate their helpfulness and friendliness but unfortunately I cannot continue to bring my vehicle here for service. I will use a local mechanic who I trust for things that I cannot maintain or repair myself. More

by TW_DAVIS Verified Customer Verified Customer

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Tech installed the wrong oil pan plug after recent oil change causing a leak over my driveway. Don't know how such a basic task was screwed up, but it was.This could have been a huge disaster. Dealer put change causing a leak over my driveway. Don't know how such a basic task was screwed up, but it was.This could have been a huge disaster. Dealer put in the correct plug to fix issue but offered no compensation. More

by Outback99 Verified Customer Verified Customer

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Good service friendly attendance courteous. car ready on time no charge for service rendered. Thanks for a great job car ready on time no charge for service rendered. Thanks for a great job More

by BDUCH006 Verified Customer Verified Customer

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They deliver what they offer with care and respect. I recommend them highly. Very user-friendly. I recommend them highly. Very user-friendly. More

by Elizabeth Ebaugh Verified Customer Verified Customer

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Scheduling my appointment was quick and simple. The work might have needed multiple hours to complete so I was offered a loaner which I greatly appreciate, The work might have needed multiple hours to complete so I was offered a loaner which I greatly appreciate, More

by BWEIMER1 Verified Customer Verified Customer

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