Eric Bukhari

Buyer Beware — Undisclosed Structural Damage, Misrepresented Condition I purchased a used 2025 Toyota Corolla LE from Safford Subaru Manassas for my daughter. Before signing, the salesperson t Misrepresented Condition I purchased a used 2025 Toyota Corolla LE from Safford Subaru Manassas for my daughter. Before signing, the salesperson told me the vehicle had only minor cosmetic damage and no engine or structural problems. The CARFAX report provided by the dealership matched that story, describing the damage as minor. Two months later, while getting unrelated repairs done, an independent body shop discovered the truth. A preliminary repair estimate totaled $8,240.42 and documented extensive front-end damage, missing components, a radiator support replacement, and unibody/frame pulling and alignment. Most shocking, the front bumper was being held on with wood screws and tore during removal. The estimate also noted that a frame rail had swung over. I am absolutely devastated and angry that my 21-year-old daughter had been driving this car. As a parent, I trusted the dealership’s representations when I purchased this vehicle for her. Now I am left wondering what risks she may have unknowingly faced every time she drove it. Her safety matters more to me than money, and the thought that I may have put my own daughter in danger because I trusted what I was told is heartbreaking. I bought this car in good faith, believing the damage was cosmetic. The independent inspection raised serious questions about the vehicle’s condition that I never expected to face after purchasing it. This is not simply about unexpected repair costs. It is about honesty, transparency, and the responsibility a dealership has to its customers. Buyers deserve accurate information about a vehicle’s condition before they sign—not after they have already paid and their loved ones have been driving it. More

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Eric was the most casual sales person I've worked with - no pressure - easy - and helpful. Kayla (manager) was also very helpful - no surprises. no pressure - easy - and helpful. Kayla (manager) was also very helpful - no surprises. More

by RW Verified Customer Verified Customer

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Impressed with the communication. The multi point inspection was right on, identifying areas that needed attention. Very satisfied with the service. The multi point inspection was right on, identifying areas that needed attention. Very satisfied with the service. More

by WJKVAUS Verified Customer Verified Customer

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Fantastic buying experience from Safford Subaru. No pressure from my salesman Eric. Was able to get a solid deal for the WRX TS and fair value for my trade. This is our 3rd Subaru. There’s a reason No pressure from my salesman Eric. Was able to get a solid deal for the WRX TS and fair value for my trade. This is our 3rd Subaru. There’s a reason why we keep coming back. 10/10, would recommend. More

by VALIANTFIGHTER217 Verified Customer Verified Customer

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Eric was very helpful and he really made sure we got the best deal possible best deal possible More

by kellymacd16 Verified Customer Verified Customer

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everyone at Subaru Manassas was incredibly helpful, I felt confidence the whole process that they were taking care of me. I will definitely be returning for my next purchase. felt confidence the whole process that they were taking care of me. I will definitely be returning for my next purchase. More

by poisonivanllc Verified Customer Verified Customer

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Everyone I worked with was amazing. Eric was extremely polite in working with us to get the deal on the car. He was transparent with everything. Highly recommend working with him. Eric was extremely polite in working with us to get the deal on the car. He was transparent with everything. Highly recommend working with him. More

by austin.fitz43 Verified Customer Verified Customer

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Simple, straight forward! Salesperson sent me all the information I requested via text - we agreed on figures quickly, car was ready and paperwork signed within a coupe of ho Salesperson sent me all the information I requested via text - we agreed on figures quickly, car was ready and paperwork signed within a coupe of hours. More

by andreasambuhl Verified Customer Verified Customer

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The sales team worked with my wife and I and gave us the deal we were looking for. deal we were looking for. More

by kevinpodonnell Verified Customer Verified Customer

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Everything was great with the salesman and the finance department . I will definitely will be back but next time I hope the new vehicle has a full tank of gas in it and the low fuel light doesn’t come on department . I will definitely will be back but next time I hope the new vehicle has a full tank of gas in it and the low fuel light doesn’t come on like the journey back home like this time. More

by kenroundsjr Verified Customer Verified Customer

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