Christopher "CP" Slicker
Christopher "CP" Slicker at Schaller Honda

Christopher "CP" Slicker

Service Director

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.4
127 Reviews
4.4

127 Reviews

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127 Reviews of Christopher "CP" Slicker

November 21, 2024

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Employee Rating

Great customer service. Great people. Rich, Mike, Dillon, Frank, Pat, and others were respectful and professional. More

by thaleshro
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Schaller Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Schaller Honda!

September 30, 2024

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Employee Rating

Amanda and the team were friendly, professional. They gave me good money for my trade and the finance manger got me a good rate. More

by talltallbeast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

September 09, 2024

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Employee Rating

Car looked so much better than when I brought it in. Love to get a clean car. More

by MELWELL860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yira 'GiGi' Roldan

Sep 09, 2024

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 07, 2024

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The service technicians were very diligent on their technical knowledge. They provided me what was needed for my vehicle repairs. More

by Sylvester A. Esangbedo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Schaller Honda responded

Hi Sylvester: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 04, 2024

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Employee Rating

Manager and mechanic refused to acknowledge problem despite input from colleague bad servic bad service More

by No
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Yira 'GiGi' Roldan

Sep 06, 2024

Schaller Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 03, 2024

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Employee Rating

Wow! That is how I can describe the service today ! In and out and great prices! The staff are very friendly and knowledgeable. I will be back. 💯! More

by cslicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yira 'GiGi' Roldan , Dylan T

Sep 03, 2024

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

September 03, 2024

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Employee Rating

I needed an air filter and cabin filter for my 2019 Accord Touring. The service tech informed me that it was $130. I bought both filters from Schaller for $53. I put them in myself in about 4 minutes. More

by cookman1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2024

Schaller Honda responded

We're sorry to hear you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 03, 2024

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I brought my car in because it had automatic ly braked when there was no one in front of me on three occasions. On one of these occasions there was a van behind me and they were very upset that my car was More

by mydapeace
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yira 'GiGi' Roldan

Sep 03, 2024

Schaller Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Sep 19, 2024

mydapeace responded

My concern is that on 3 occasions my Honda Insight automatically braked when there was no one In front of me causing a vehicle behind me to become very angry with me. I feel this is a dangerous event and the dealership repair manager told me they were told To have a hands off policy in this situation. I know I am not the only person this has happened to because another Honda owner who was in the service area when I was told they have a hands off policy told me she had the same experience with her vehicle and was told the same thing.

August 31, 2024

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Employee Rating

They were incompetent in diagnosing the problem and it cost me $1,600. The real issues was a faulty battery that needed replacement. The breaking system was not the issue or cause of the car not startin More

by jmcm345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 03, 2024

Schaller Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Sep 17, 2024

jmcm345 responded

As a follow up- sent a private message on how Schaller could contact us so we can come to some resolution. So far no contact even after the second email sent to give them review. Misdiagnosis the original issue causing unneeded work that ended up costing me $1,600.

August 30, 2024

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Employee Rating

I like the service provided at this dealer and when ever there is a problem the service team goes above and beyond to help me out. More

by fdotburgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yira 'GiGi' Roldan

Aug 30, 2024

Schaller Honda responded

Thank you for your business and this review. We're happy to hear Christopher and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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