Christopher Blanco | Page 64

I've been a Rallye BMW customer for a long time now and have always received an excellent and fair deal. Rallye BMW knows that the customer is king and it's evident in their treatment of me. I have alway have always received an excellent and fair deal. Rallye BMW knows that the customer is king and it's evident in their treatment of me. I have always felt like a king when I left their beautiful dealership. Since I am an automobile enthusiast, my experience at Rallye's world class dealership is always positive, enjoyable, and memorable. Their sales staff is second to none; they are courteous, professional, and extremely knowledgeable. I never thought I would enjoy buying a car, but my sales person, Richard DeAngelo always went the extra mile and treated me with respect and gave me a very fair deal. Also, Richard DeAngelo and the service staff are extremely knowledgeable about all of the features the car has to offer. I do a lot of research before I go to the dealer, and Richard DeAngelo has always offered me the most competitive price. He always listens to my needs and concerns, and tailors the sale to meet my expectations. Richard DeAngelo and Rallye BMW have always treated me well and that's why I am a long time customer and I highly recommend them. More

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Our experience with Rallye for the past 10 years has been nothing less then amazing. When our leases have comes up, we shopped around and Rallye always, hands down, wins us over. Rich DeAngelo is an understa nothing less then amazing. When our leases have comes up, we shopped around and Rallye always, hands down, wins us over. Rich DeAngelo is an understanding and helpful Sales Manager who makes sure the customer is always satisfied with their purchase. Chriss Blanco and Carol Clark-Muniz are great in the service department. I look forward to many more years with Rallye. More

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We purchased our car at Rallye BMW and the most important thing about buying a car is the Service! Over the past 4 years whatever the problem they got it corrected! Chris Blanco who I deal with really gets t thing about buying a car is the Service! Over the past 4 years whatever the problem they got it corrected! Chris Blanco who I deal with really gets the Service aspect down pat. When I call I get in ASAP a loaner car and his follow up calls to keep me informed as to the progress. The really great thing is not only the items I knew about but, things I had NO idea about get addressed. You Buy the Car you're done with the salesman, it's the Service Dept that you have to live with and I can't say enough about their attention to Detail.... More

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I purchased my first BMW at Hassle BMW as they were the closest dealer to my home. The service was so bad and impersonal that I refused to go back. EVERY time I needed service, it came with some unexpecte closest dealer to my home. The service was so bad and impersonal that I refused to go back. EVERY time I needed service, it came with some unexpected "surprise". Staff was unfriendly, service was not performed as promised, etc. As an alternative, I began having my service done at Rallye BMW and I have never been treated better at an automobile dealer in my life. What a pleasant surprise. I just purchased my fourth BMW from them last month, and despite the fact that I have to travel much further to get to the dealership, I would not deal with anyone else. More

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I had recently brought my car in to the service department for an annual NYS inspection. Upon further inspection my vehicle had an issue with the air bag light staying on. I waited for a short whil department for an annual NYS inspection. Upon further inspection my vehicle had an issue with the air bag light staying on. I waited for a short while at the dealership until I was told the light could not be cleared at this time because there was issues with the battery/ground straps with water in the trunk area due to a tail light gasket.I was promptly given a loaner from my service advisor. I was informed by Chris what was being done,parts being ordered, and everything pertaining to my situitation every step of the way. I was very confident knowing the car was in good hands.I received my car car back clean and is back on the road running the way it should be. More

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I took my car in for a battery charge and a battery replacement was recommended. After waiting approximately 3 hours, I inquire as to the status of my car and was informed that they were working on it. replacement was recommended. After waiting approximately 3 hours, I inquire as to the status of my car and was informed that they were working on it. After waiting another 2 hours I again inquired as to why it was taking this long to replace a battery. I was informed that the 1st battery placed was not powerful enough and a second battery had to be installed. The car had to be reprogrammed and therefore was informed that the car had to be left overnight for reprogramming. I was provided with a car. Around 10am of the second day I called to inquire as to the status of my car and was informed that the new battery and the car's computer were not communicating therefore the car was not accepting the battery. I was informed that I would receive a call when the car was ready. Around 4pm my wife called and spoke with Christopher Blanco who explained what they were experiencing and that although this was not a common problem, it was something they were familiar with. This alleviated her fears. The 3rd morning I called and was informed that they had contacted BMW head office and was informed that it was a software gliche and the car would be fixed as soon as they received the software. After 3:30pm I received a call that the car was ready. This was a frustrating and fearful experience, not knowing what the outcome would be. I would recommend that the service advisor keep the customer abreast of what is happening with their car by calling ever so often and informing them of the car's status. Other than this observation, the employees were professional and the service remarkable. My car is now with me and operating well. More

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the service in Westbury is always excellent. I've never had a bad experience. From the minute I pull in until I get my loaner it is always pleasant. They offer you bottles of water on hot days while you wa had a bad experience. From the minute I pull in until I get my loaner it is always pleasant. They offer you bottles of water on hot days while you wait. The service staff couldn't be more accomadating. I've always felt like they treated me like a Queen. Always a great experience dealing with Ralley BMW, from the salesperson (Rich D'Angelo)who you feel is giving you the best deal, to the service department (Chris Blanco)who listens to all your service needs. I would definitely recommend this BMW dealership. More

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the service in Westbury is always excellent. I've never had a bad experience. From the minute I pull in until I get my loaner it is always pleasant.Even when I'm leaving the cashier always has a smile and had a bad experience. From the minute I pull in until I get my loaner it is always pleasant.Even when I'm leaving the cashier always has a smile and well wishes for me. More

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I have been servicing my 525 BMW at Rallye for the past 6 years and found my association with Chris Blaco, my service advisor to be a terrific experience. Chris knows my needs by now and I am treated as a pe years and found my association with Chris Blaco, my service advisor to be a terrific experience. Chris knows my needs by now and I am treated as a person and not just a number. I find the experiece of dealing with Rallye quite satisfying. More

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For 2 years while under warranty I went to Bayside dealership where I bought and serviced my car and they told me that there was not problem with the roof.I came to Rallye BMW and you gave me an appoi dealership where I bought and serviced my car and they told me that there was not problem with the roof.I came to Rallye BMW and you gave me an appointment immediately and fixed the problem in less then an hour.I am very happy and I will recommend Rallye of Westbury to everybody. More

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