Christine Thomas | Page 17

My experience at Hagerstown, Mercedes was stellar from start to finish. Kyle Swanson,is hands-down, the best! He is professional, knowledgeable, personable, patient, courteous, and conscientious about pr start to finish. Kyle Swanson,is hands-down, the best! He is professional, knowledgeable, personable, patient, courteous, and conscientious about prompt communication. He made purchasing a car as easy and pleasurable as it could possibly be. The dealership is organized and professional. Christine Thomas was also extremely knowledgeable and guided me through the contract process. She made thoughtful and informed suggestions that helped quickly make decisions. The dealership has followed up on every detail in a timely fashion. Hagerstown Mercedes is what every car dealership should be. Thank you! More

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Barry was really helpful and accommodating. Highly recommend this dealership. The only downside of the entire experience was the 1 hr drive to Hagerstown. Highly recommend this dealership. The only downside of the entire experience was the 1 hr drive to Hagerstown. More

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One of if the cleanest and we'll organized dealership I've been in. Barry was very detailed and made the buying experience exceptional. I've been in. Barry was very detailed and made the buying experience exceptional. More

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It was a pleasure working with Barry. He made it a great car buying experience. He made it a great car buying experience. More

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End-To-End Barry and the MB Hagerstown Team were fantastic. The process was streamlined, Mr. London demonstrated an exceptional focus on attention to detail and truly cares about instilling an exper fantastic. The process was streamlined, Mr. London demonstrated an exceptional focus on attention to detail and truly cares about instilling an experience rather than conducting a transaction. Would & Will recommend them for a long time to come. More

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This group of professionals are the very best at customer service from the beginning to the end and long after you're gone they stick with you to make sure you have the best experience. My daughter 16 wants service from the beginning to the end and long after you're gone they stick with you to make sure you have the best experience. My daughter 16 wants a Mercedes based on the first class treatment she experienced. (Ask for Kyle) More

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I had a fantastic & memorable experience! Barry & Christine were hospitable, friendly, professional, thorough, personable, & accommodating. Barry & Christine were hospitable, friendly, professional, thorough, personable, & accommodating. More

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We came in simply to test drive a Mercedes among other models we were considering. We had never driven a Mercedes before. We were so impressed with the vehicles we test drove and with Barry London’s knowl models we were considering. We had never driven a Mercedes before. We were so impressed with the vehicles we test drove and with Barry London’s knowledge and expertise that we bought two on the spot. Barry spent hours explaining all the features on each vehicle to ensure we were comfortable enough to take them home. Although the cars practically sold themselves with each one’s design and safety features, Barry made the car buying process the best we have ever experienced, bar none. More

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It was a pleasure working with Rob Edmonds on the purchase of a previously owned vehicle. Rob made the buying process seamless. Not only is Rob very knowledgeable, personable and professional, he's a purchase of a previously owned vehicle. Rob made the buying process seamless. Not only is Rob very knowledgeable, personable and professional, he's also a dog 🐶 lover like me. More

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Dealership was class from of cource the Mercedes Bienz availble forsale to the buildings appearence. My sales representive (Barry) was very product knowledgeable. He took as much time as i needed to exp availble forsale to the buildings appearence. My sales representive (Barry) was very product knowledgeable. He took as much time as i needed to explain all the options and opporation of my new Mercedes. Barry also stated that after I had the car for a few weeks I should call him for an appointed for additional one on one guidence. This is my 23rd new car purchase and I have never had a sales Representive offer in advance furture help. Otis B. Batten More

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