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Christine Hoffman
95 Reviews
Dealership Experience
8 yrs
95 Reviews
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95 Reviews of Christine Hoffman
Verified Customer
November 10, 2023
Malcolm was very helpful with a no pressure style of salesmanship, which I GREATLY appreciated. When I asked for facts/stats and details about add-on products such as extended warranties and prepaid mai salesmanship, which I GREATLY appreciated. When I asked for facts/stats and details about add-on products such as extended warranties and prepaid maintenance packages, he knew the answers. I love my new MDX and this is my SECOND purchase from this dealership. More
by BABINGTON
Other Employees Tagged: Malcolm Blanc, Zachary Blaugh, Steadman Doleys, Michael Fazio, Vlad Ivanovich, Jorge Mere, Carla Stiegler
October 28, 2023
The person that did our butler wash did an outstanding job. She was very thorough & courteous. She deserves 5 stars! job. She was very thorough & courteous. She deserves 5 stars! More
by rjohnston117
Other Employees Tagged: Kimberly Heath , Jorge Mere, Madison Quinn
October 20, 2023
Christine is always so cheerful and helpful. My appointments have been on time and consistently great service My appointments have been on time and consistently great service More
by ESPO1000
Other Employees Tagged: Austin Adams, Carla Stiegler, Ray… helped correct my payment issues with Acura finance. Thank you!!!!!
October 09, 2023
The service department has always been top shelf. Friendly, courteous and professional. Everyone I have worked with in service, especially Kimber and Christine have been great. Friendly, courteous and professional. Everyone I have worked with in service, especially Kimber and Christine have been great. More
by PHANRAHAN1
Other Employees Tagged: Kimberly Heath
October 03, 2023
Why would you charge a 3% surcharge for using a credit card? Your labor and parts rates more than compensate you for someone using a credit card. If I knew I was going to be charged an additional 3% I wou card? Your labor and parts rates more than compensate you for someone using a credit card. If I knew I was going to be charged an additional 3% I would have brought my check book or not come at all. Short sighted and greedy! More
by pcirelli9
September 25, 2023
Great service. I’m 100% satisfied with the service center and their employees. They were not able to fix my car’s problem but it’s not their fault. Acura sold me a I’m 100% satisfied with the service center and their employees. They were not able to fix my car’s problem but it’s not their fault. Acura sold me a car with a known problem that they don’t have a fix for. Acura says they are working on developing a resolution for the problem. More
by jsal0214
Other Employees Tagged: Kimberly Heath , Madison Quinn, Jose. 5 stars.
August 12, 2023
The work itself was not bad. It was supposed to be a simple service just an oil change, tire rotation part of my 2yr 24k mile complimentary service from Acura. I had called and p It was supposed to be a simple service just an oil change, tire rotation part of my 2yr 24k mile complimentary service from Acura. I had called and planned accordingly with service planner to ensure I was at the requirements for my Service. I had to push my service two weeks just to meet the oil life percentage requirements. That was not an issue, the issue was when I arrived. My service advisor, trying to treat me like a fool and charge me for the service. He pulled me into his office and stated the price, I then let him know that this was part of the complimentary Acura plan so it’s free. He tried to play it off saying he put my info in and stated it was active. Then he tried saying my service is out of the time frame. So once again I made him aware this is a 2 year 24,000 mile complimentary package from Acura. I had signed the car over 7 months ago so it’s not too old. And I have 15,000 miles so it’s not the miles. I said if this is going to be an issue I can leave and go elsewhere. Magically after clicking a few buttons it worked and I received my oil change that Acura promises. But someone should do an audit and retraining on Jorge Mere’s service recommendations and how he treats customers. I am new to Acura and love the car, we were planning to get another Acura next year but sour tastes like this ruin a brand. Ruin a customer experience. Ruin the fact he is a service advisor and should advise service to the customer. It is not right to attempt to take advantage of people, it’s greedy and holds no value of integrity. I am mainly writing this in reference to future customer problems that may occur due to this negligence. But on the one minor positive everyone else that dealership was very nice and friendly. More
by Dak R
Other Employees Tagged: Kimberly Heath , Abby Nichols, Madison Quinn, Carla Stiegler, Jorge Mere
August 11, 2023
Christine is amazing! No stress decisions on the recommendations for what I needed to be done on my 2022 Acura RDX A Spec! I love this vehicle! Thanks so much for making m No stress decisions on the recommendations for what I needed to be done on my 2022 Acura RDX A Spec! I love this vehicle! Thanks so much for making my appointment pleasant and hassle free! More
by Jo
