Christine Donahue | Page 5

Daniel Pasco was truly an amazing and kind officer who guided us from the very beginning and helped us become the proud owners of our new 2026 car. We were so lucky to meet him on our very first visit to guided us from the very beginning and helped us become the proud owners of our new 2026 car. We were so lucky to meet him on our very first visit to Toyota Heritage, where he explained the entire car-buying process to us. My husband and I are both very new to the USA, with very low credit history — or as Daniel kindly explained, a “thin file.” Despite this challenge, he made our dream a reality. He took his valuable time to explain every detail about the cars and their available options, clearly outlining the advantages and disadvantages. Once we decided which car to purchase, he helped us customize it exactly the way we wished, especially the interior, paying attention even to the smallest details. Daniel answered every question with patience, never hesitated to help, and kept running back and forth to get everything done so our order could be completed smoothly. With his guidance, we placed the order and waited for the car to arrive. Just two days ago, our car arrived at Toyota Heritage, and Daniel was so excited to call us and let us know. He finalized all the paperwork and prepared the car for us in a very short time. We visited Toyota, signed the documents, and everything was completed. But then came the real challenge — figuring out how to make the full payment after using our savings for the initial amount. We knew very little about financial options in the USA. Daniel once again guided us, teaching us the entire process, sharing all the available financing options, and even connecting us with credit unions. Thanks to his immense support, we were able to secure a good interest rate through Toyota Financial Services, despite our “thin file” credit history. From the very first day until the very last step, Daniel was there with us — with his great service, positive energy, warm smile, and endless support. If we could give him not just 5 stars but 1000 stars, we would. His service went far beyond what was expected, and meeting him was just as joyful as becoming the proud owners of our new car. More

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Adam Safford was my sales person he was great, very professional and pleasure to work with. professional and pleasure to work with. More

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Brian worked with me for over 3 months to help our family find the perfect car. He was personable, attentive, and professional. Other staff were wonderful as well. I highly recommend Toyota Heritage! find the perfect car. He was personable, attentive, and professional. Other staff were wonderful as well. I highly recommend Toyota Heritage! More

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I had a great experience working with Heritage Toyota. Also Kelly is the best. Very knowledgeable and helpful. Also Kelly is the best. Very knowledgeable and helpful. More

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Our first time purchasing a new car at Heritage Toyota! Our salesman Frankie and the entire staff were amazing to work with! Frankie was very knowledgeable and was able to answer all of our questions! He m Our salesman Frankie and the entire staff were amazing to work with! Frankie was very knowledgeable and was able to answer all of our questions! He made our experience a pleasant one! We love our new Camry! More

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I can start by saying Heritage has been top tier with their customer service/support. The dealership is very welcoming and their employees are very knowledgeable. This has been our 3rd Toyota purchased f their customer service/support. The dealership is very welcoming and their employees are very knowledgeable. This has been our 3rd Toyota purchased from Heritage it started with our first lease, and now with 2 used vehicles. The relationship they have with their customers is very positive. I wanna Thank Colby and Christine for going above and beyond on making the experience amazing. Thanks again you both, you deserve way more than this 5 star rating. More

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Lindsey was the best sales person I have ever worked with by a mile. She was patient, thorough, funny, relaxed, and CLEARLY puts her heart into taking excellent care of her customers. I would hope to work by a mile. She was patient, thorough, funny, relaxed, and CLEARLY puts her heart into taking excellent care of her customers. I would hope to work with her every time we need to get a car. The whole team at Heritage was remarkable, from the second I walked in the door to the final hug. This team is top notch perfection! More

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I was really impressed with how Frankie worked with me in the sales process. I had met with representatives from several different car dealerships, and Frankie stood out as a true professional. He answered a the sales process. I had met with representatives from several different car dealerships, and Frankie stood out as a true professional. He answered all of my questions, took time to truly understand what I was looking for, and he was extremely knowledgeable. Throughout the entire process, he was very responsive, and respectful. Truly, I recommend Frankie and Heritage Toyota without hesitation. More

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Matt is awesome. I was in a lease for a vehicle I did not like. Somehow and someway, a mere 7 months later, Matt was able to get me into a vehicle I love and he went I was in a lease for a vehicle I did not like. Somehow and someway, a mere 7 months later, Matt was able to get me into a vehicle I love and he went out of his way to get it done for a price I could afford and even delivered my new vehicle. I think Matt is one of the best salesman I've ever worked with. I'll keep going back to Matt. He just wants his clients to be happy and I am. Thank you Matt. More

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Frankie was wonderful! Super responsive, flexible, and helpful. I walked in knowing what I wanted and how I wanted to go about it and he worked with me to make it happen. Super responsive, flexible, and helpful. I walked in knowing what I wanted and how I wanted to go about it and he worked with me to make it happen. More

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