Christian Rich
Christian Rich at Acura of Berlin
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Christian Rich

BDC Specialist

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.9
14 Reviews

I've been fascinated by people and their stories, naturally drawn to connecting and empathizing. Over time, this evolved into a knack for building relationships and creating positive interactions. My charisma and people skills have been central to my journey.

Dealership Experience

10 mos

Industry Experience

6 yrs, 9 mos

4.9

14 Reviews

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14 Reviews of Christian Rich

January 31, 2025

Dealership Rating
Employee Rating

There was little waiting for my service appt. ,and my service was completed in a timely manner. Overall a pleasant experience. More

by Keithbacon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2025

Acura of Berlin responded

Thank you, Keith! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

January 27, 2025

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Employee Rating

The dealership was professional, efficient, personable, and very detailed. I had a wonderful experience. This is my fourth lease with Acura of Berlin. More

by Claudelf04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2025

Acura of Berlin responded

Claude, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

January 23, 2025

Dealership Rating
Employee Rating

Had 1oclock appt but had to wait 30 minute to be seen. Leo was not there,wife was in labor..That was ok More

by GRAPPER80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2025

Acura of Berlin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eric Diaz General Manager 860-829-3787

January 21, 2025

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Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable. More

by Kalpesh Mistry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Jan 21, 2025

Acura of Berlin responded

Kalpesh, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Acura of Berlin are glad to have you as a customer. Eric Diaz General Manager 860-829-3787

December 09, 2024

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Employee Rating

Great experience overall. Very easy to do business with. We were treated fairly and did not feel pressured to commit to anything we did not want. One thing happen that was a l More

by Tony chow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Dec 09, 2024

Acura of Berlin responded

Thank you, Tony! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

October 19, 2024

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Employee Rating

Everyone was very helpful and friendly and were able to give me a great deal. More

by JENNA.BOUGHTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Tom

Oct 19, 2024

Acura of Berlin responded

We are very happy to have provided you with such a positive experience, Jenna! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

October 12, 2024

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Employee Rating

Acura Of Berlin had an extensive inventory to choose from. The staff was attentive, friendly, and knowledgeable. The sales representative I worked with, Jim Pompei was kind and very helpful in getting More

by smsequeira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Oct 13, 2024

Acura of Berlin responded

It's great to hear that Jim was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

October 12, 2024

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Employee Rating

Acura of Berlin has a great inventory to choose from. The staff is friendly, caring and knowledgeable. More

by smsequeira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Oct 13, 2024

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

October 12, 2024

Dealership Rating
Employee Rating

We had a very pleasurable experience at Acura of Berlin. All associates we dealt with were courteous and professional. Nicer than other dealerships we have dealt with. More

by Jayne
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Claudia Dijmarescu

Oct 13, 2024

Acura of Berlin responded

Jayne, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

October 09, 2024

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Employee Rating

I had a great experience buying my car. They were on top of helping me get exactly what I was looking for. I am so happy with my vehicle and the excellent customer service. I would highly r More

by SHAINA.BENDER.L
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Brandon Hines

Oct 10, 2024

Acura of Berlin responded

Shaina, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

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