Dropped my vehicle off for service they claimed it was a
bad catalytic converter and wanted $4300. This was not the problem. I took it to another dealer and they resolved the correct problem
bad catalytic converter and wanted $4300. This was not the problem. I took it to another dealer and they resolved the correct problem
More
by Mdd001
Service Price Transparency
Other Employees Tagged:
Mac Cumbur
, Alberto Ahumada, Mark Foster, Javier Rodriguez
Jan 17, 2024 -
Greenway Kia West responded
I'm sorry to read about your experience with the service of your vehicle. It's concerning that you felt misinformed, as we strive for transparency and accuracy in all our services. I'd like to learn more about this situation so we can improve going forward - please reach out at a time convenient for you.
Thank you,
Mark Foster - Service Manager - markfoster@greenwayauto.com
Special service!
Nowadays I recommend it to all my friends! Franco was a great person with us!
Nowadays I recommend it to all my friends! Franco was a great person with us!
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by carlos.gomes.281076
Verified Customer
Verified Customer
Other Employees Tagged:
Franco Salinas
Dec 08, 2023 -
Greenway Kia West responded
Thanks so much, Carlos, for your kind words about Franco and your recommendation. We look forward to your next visit to Greenway Kia West!
Bad atención The manager hinted that the percentage of
interest they had given me was deadly for anyone
interest they had given me was deadly for anyone
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by jesus2369
Verified Customer
Verified Customer
Other Employees Tagged:
Alberto Ahumada, Javier Rodriguez, Daniela
Nov 28, 2023 -
Greenway Kia West responded
I'm sorry to hear about your experience. We strive for transparency in all our dealings and it's disappointing that you felt otherwise during your visit. I'd like the opportunity to discuss this further with you, so please feel free to reach out at a time that suits you best. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com
Was very eager to work with you and give you the best
deal possible. Everyone was friendly and more than willing to help.
deal possible. Everyone was friendly and more than willing to help.
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by gswaney1144
Verified Customer
Verified Customer
Other Employees Tagged:
Adrian Luyo
Nov 20, 2023 -
Greenway Kia West responded
We're glad to know our team at Greenway Kia West was able to provide you with a friendly and helpful experience. Thanks for sharing your positive feedback! We are here for you and any of your future needs!
It was a great experience I was in and out on my car
purchase and they were very friendly. They wash the car and fill it with gas finance was great
purchase and they were very friendly. They wash the car and fill it with gas finance was great
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by markssnarf
Verified Customer
Verified Customer
Other Employees Tagged:
Mac Cumbur
, Alberto Ahumada, Mark Foster, Alex Patino, Javier Rodriguez
Nov 17, 2023 -
Greenway Kia West responded
Mark, we're delighted to know you had a great experience at Greenway Kia West. Our team always aims for efficient and friendly service! Enjoy your new car with its full tank of gas!
Professional staff and service , always on point and time
efficient, Greenway Kia West is the best !
efficient, Greenway Kia West is the best !
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by Yak123
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Anas Lazaar,
Mac Cumbur
, Alberto Ahumada, Mark Foster, Ricardo Ojeda, Arturo Ramirez, Javier Rodriguez
Nov 14, 2023 -
Greenway Kia West responded
Thank you for stopping by to review Greenway Kia West! Have a stellar day!
Excellent service I would highly recommend them to
friends and family. The process quick and stress free
friends and family. The process quick and stress free
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by drock2589
Verified Customer
Verified Customer
Nov 10, 2023 -
Greenway Kia West responded
We're delighted to know you found our service excellent and stress-free at Greenway Kia West! Thanks for recommending us to your friends and family.
My temp tags have been expired for 2 1/2 weeks.
I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm serious
I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm seriously contemplating returning the car all together because if this is the type of service I'm receiving now then what of the future?!
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by christinac
Verified Customer
Verified Customer
Nov 08, 2023 -
Greenway Kia West responded
Christina, I'm really sorry to read about your experience with the temp tags and lack of communication. This is not how we want our customers to feel. We understand your frustration with this delay and would like a chance to make things right for you. Please reach out directly so that we can assist further in resolving this issue as soon as possible - Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com
Clean facility, fast and friendly.
They were card to take care of you I recommend this dealer everyone
They were card to take care of you I recommend this dealer everyone
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by markssnarf
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2023 -
Greenway Kia West responded
Markssnarf, we're glad to know you had a positive experience at Greenway Kia West. We appreciate your recommendation and look forward to serving you again in the future!
excellent, good service, clean, good work, professional
employees, transparent negotiations, help, on time, friendly, attentive.
employees, transparent negotiations, help, on time, friendly, attentive.
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by henao.gladys
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mac Cumbur
, Alberto Ahumada, Mark Foster, Javier Rodriguez
Nov 03, 2023 -
Greenway Kia West responded
Gladys, we're delighted to know you had such a positive experience at Greenway Kia West! Our team always aims for excellence in service and transparency. Thanks for the review!