Christian Diaz | Page 6

I liked that Christian gave me all the relevant information and progress updates. He seemed knowledgeable about the vehicle. information and progress updates. He seemed knowledgeable about the vehicle. More

by DGH1111 Verified Customer Verified Customer

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I have an EV that had a recall and I live in Kodiak. I had to travel to Anchorage on the ferry and could only make it on a Saturday. They don’t normally have an EV mechanic available on Saturdays, but t I had to travel to Anchorage on the ferry and could only make it on a Saturday. They don’t normally have an EV mechanic available on Saturdays, but they made an exception for me and got my car in immediately and got the work done and got it charged up. They were so helpful! More

by LMWALTERS123 Verified Customer Verified Customer

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Always a pleasure working with Christian and Lithia Hyundai. Great job and great service always I highly recommend them Hyundai. Great job and great service always I highly recommend them More

by HOLLIELKINGTON Verified Customer Verified Customer

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I was disappointed that you didn't have the parts necessary to do the job necessary to do the job More

by jane_newman Verified Customer Verified Customer

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There seems to be a communication issue between the service center & the parts department. I made the initial appointment for recall work 2+ weeks out, but the work couldn't be completed due to no part service center & the parts department. I made the initial appointment for recall work 2+ weeks out, but the work couldn't be completed due to no parts. I waited a couple weeks to hear from someone that the parts were in, but no one called. So I called to find out where things stood. After a few back & forth I found out the parts had come in the next day... no one called me... & there hadn't been communication between the 2 departments. Christian was excellent about keeping me up to date on progress. The overall work was good. More

by KATTALES Verified Customer Verified Customer

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They don't answer or return phone calls. .....otherwise everything else good with them also .....otherwise everything else good with them also More

by LOST06333 Verified Customer Verified Customer

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Christian is amazing and got the vehicle in quickly and took care of it in a timely manner even though they were busy and booked! took care of it in a timely manner even though they were busy and booked! More

by COURTNEY_KNOWLES Verified Customer Verified Customer

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I was impressed with the service dept. I took my jeep in for an oil change and they had me in and out in no time. The service rep was polite and professional. I’ve been to other dealership I took my jeep in for an oil change and they had me in and out in no time. The service rep was polite and professional. I’ve been to other dealerships to have oil changes and they took the whole afternoon (6 hours) so yes, I was pleasantly surprised with your service department. More

by JASONPARAOAN75 Verified Customer Verified Customer

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Terrible service, no one knows how to let you know anything that’s going on with your car. Never answer the phone, goes straight to voicemail. Advisors are rude and Dana is absolutely no help. anything that’s going on with your car. Never answer the phone, goes straight to voicemail. Advisors are rude and Dana is absolutely no help. More

by Nic Verified Customer Verified Customer

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I’ve brought my car in at least they will not fix the problem why? problem why? More

by Jakoz1231 Verified Customer Verified Customer

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