Very helpful service advisor.
Always very responsive to texts and calls about servicing of our vehicle.
Always very responsive to texts and calls about servicing of our vehicle.
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by Lacey Centeno
Verified Customer
Verified Customer
Service Price Transparency
Nov 17, 2025 -
Lithia Hyundai of Anchorage responded
Lacey, thank you for sharing your awesome review of our service team! We appreciate your business and hope to see you again at Lithia Hyundai of Anchorage. Safe travels!
Great service.
The dealership has really improved their service. Staff wer great to work with!!!
The dealership has really improved their service. Staff wer great to work with!!!
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by Sally
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2025 -
Lithia Hyundai of Anchorage responded
Sally, it’s fantastic to hear that you noticed the improvements at Lithia Hyundai of Anchorage and that our team made your visit enjoyable. We truly appreciate your feedback and look forward to welcoming you back for your next visit.
We were working with Isaiah!
He's the one I want to give the 5 to!
He's the one I want to give the 5 to!
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by NMAXWELL1
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Diaz
Nov 03, 2025 -
Lithia Hyundai of Anchorage responded
Isaiah will be thrilled to hear this! We’re so glad he made your experience exceptional. Thank you for sharing, and we hope to see you back at Lithia Hyundai of Anchorage soon!
Christian made sure that Hyundai came through on my
extended warranty. I would recommend Christian
extended warranty. I would recommend Christian
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by JHEYSONJIMENEZ
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Diaz
Nov 03, 2025 -
Lithia Hyundai of Anchorage responded
Jheyson, it’s wonderful to hear Christian was able to assist you so effectively with your extended warranty. We truly appreciate your recommendation and look forward to welcoming you back to Lithia Hyundai of Anchorage soon!
Christian Diaz is always, so professional and helpful.
He goes above what is necessary and makes coming to the dealership more pleasant.
He goes above what is necessary and makes coming to the dealership more pleasant.
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by Ang33
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2025 -
Lithia Hyundai of Anchorage responded
Hearing that you received such great service from Christian truly means a lot, Ang33. We are glad he made your visit a pleasant one and appreciate your kind words. We look forward to welcoming you back again for your next visit.
My appointment was to fix the oil leak and when I parked
my car in the garage yesterday there is a pool of oil under the car.1
my car in the garage yesterday there is a pool of oil under the car.1
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by jane_newman
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Diaz
Oct 24, 2025 -
Lithia Hyundai of Anchorage responded
Jane, I'm sorry to hear that the issue with your oil leak wasn't resolved. We want to make sure your car is running smoothly, so please give us a call and we'll see what we can do to assist you.
Thank you,
Moises Gonzalez - Service Manager - 907-762-5752
isaiah has very excellent customer service he helped me
purchase my first car, and worded everything to where i was able to understand everything! christian at the front desk also was very kind to helping
purchase my first car, and worded everything to where i was able to understand everything! christian at the front desk also was very kind to helping me with what i needed. the only downfall i would say in the company is dana she doesn’t know how to speak to customers. i asked to see the employees that told me the missing pieces in my car were going to be covered by lithia, because she said i had to pay, and then proceeded to say “i don’t know why don’t you go have a look”, to find the employees myself.
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by t
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
isaiah
Oct 20, 2025 -
Lithia Hyundai of Anchorage responded
Thank you for sharing your experience! We are thrilled to hear that Isaiah provided excellent support and that Christian was helpful at the front desk. We apologize for any frustration you experienced with Dana and appreciate your feedback. We hope you will give us another opportunity to provide a smooth and positive experience in the future and we look forward to seeing you again.
Great service and friendly if I get another vehicle will
another Hyundai going to be wise choice for my of vehicle.
another Hyundai going to be wise choice for my of vehicle.
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by PALMERTWIN1
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2025 -
Lithia Hyundai of Anchorage responded
It is wonderful to hear that you had such a great experience with our team, Palmer. We truly appreciate your kind words and are thrilled to know you would consider another Hyundai in the future. We look forward to welcoming you back when you are ready for your next vehicle.
I had a great experience with the service department for
my Hyundai Palisade. Dana and Christian were both polite, courteous, and genuinely empathetic throughout the process. They went above and beyond to m
my Hyundai Palisade. Dana and Christian were both polite, courteous, and genuinely empathetic throughout the process. They went above and beyond to make sure I was taken care of, even though they were clearly juggling heavy workloads.
Communication was best in person, and texting was a close second — both were clear and responsive. Phone calls, on the other hand, weren’t very effective, but the team made up for it with great face-to-face interactions and prompt text updates.
Overall, they worked with me on several repairs (some covered, some not), and handled everything with fairness and professionalism. Even when things were busy, they treated me like I was their only customer. Excellent customer service all around!
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by Total907
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2025 -
Lithia Hyundai of Anchorage responded
Your feedback truly made our day, and we’re so glad to hear Dana and Christian provided such caring and professional service throughout your visit. It’s great to know their efforts and communication helped make your experience with the Palisade a positive one. We sincerely appreciate your kind words and look forward to assisting you again.
Excellent fast and efficient service!
I was i and out i less than an hour!
I was i and out i less than an hour!
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by HERNAND323
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2025 -
Lithia Hyundai of Anchorage responded
We appreciate your feedback! It’s great to hear you received quick and efficient service and were in and out in no time. We look forward to seeing you again at your next visit.
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5 yrs, 2 mos
