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Christian Diaz
Christian Diaz at Lithia Hyundai of Anchorage

Christian Diaz | Page 14

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.7
223 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

5 yrs, 7 mos

4.7

223 Reviews

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223 Reviews of Christian Diaz

December 01, 2024

Dealership Rating
Employee Rating

Great customer service from Christian Diaz! Thank you for making your customers feel very important. More

by MELINDA824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Strickland

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Dec 02, 2024

Lithia Hyundai of Anchorage responded

We’re so glad to hear about your positive experience, Melinda! Christian Diaz will be thrilled to know that his efforts made a difference in your visit. Thank you for sharing, and we look forward to assisting you again soon!

November 28, 2024

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Employee Rating

My advisor was very friendly and was there with me throughout the process. 10/10 experience More

by PATIPHAN ANNAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2024

Lithia Hyundai of Anchorage responded

We truly appreciate you sharing your feedback, Patiphan! It’s so great to hear that your advisor made your experience smooth and enjoyable. Your 10/10 rating means a lot to us, and we’re looking forward to seeing you again!

November 21, 2024

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Employee Rating

Christian treated very well. I was shocked at the price to R&R electric window motor. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 22, 2024

Lithia Hyundai of Anchorage responded

Tom, thank you for sharing your feedback. It’s great to hear that Christian provided excellent care during your visit. We understand that repair costs can sometimes be unexpected, and we appreciate your honesty. We hope to assist you again in the future with any of your vehicle needs!

November 14, 2024

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Employee Rating

East to work with, great service, will recommend to anyone in the area for service center More

by Lucasjustin18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 15, 2024

Lithia Hyundai of Anchorage responded

Lucas, thank you for your kind words! We’re delighted to hear that our service team at Lithia Hyundai of Anchorage made the process easy for you. Your recommendation means so much to us, and we look forward to helping you again in the future!

November 14, 2024

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Employee Rating

Anchorage Lithia Hyundai has stepped up their game with Christian and Brandon, in their services department. Both certainly were customer friendly and very helpful. We appreciated their help getting our ca More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

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Nov 15, 2024

Lithia Hyundai of Anchorage responded

Sally, thank you for sharing your experience! We’re thrilled to hear that Christian and Brandon made such a positive impression in the service department at Lithia Hyundai of Anchorage. Your kind words mean a lot, and we’re glad they could assist you with your car service. We look forward to seeing you again!

November 13, 2024

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Employee Rating

Christian was very helpful. He spoke to my son regarding battery, and I appreciate the overall check of fluids, ect. More

by Nclarsen2
Service Communication
Recommend Dealer
Yes
Print
Nov 14, 2024

Lithia Hyundai of Anchorage responded

We're delighted to hear that Christian provided helpful service during your visit at Lithia Hyundai of Anchorage. It's great to know you appreciated the attention given to your son's battery and fluid check! Until next time, we wish you the best of luck!

November 12, 2024

Dealership Rating
Employee Rating

Didn’t have my car for 2 days no call that car was done or ready to pick up. More

by CBCOLEMAN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Nov 14, 2024

Lithia Hyundai of Anchorage responded

We appreciate you bringing this to our attention, Coleman. We’re sorry to hear that you weren’t kept informed about your vehicle’s status, as timely updates are a priority for us. We’ll address this with our team to ensure better communication moving forward. Please don’t hesitate to reach out if you'd like to discuss this further. Best, Moises Gonzalez - Service Manager - 907-762-5752

November 10, 2024

Dealership Rating
Employee Rating

awesome service everything you expect from a dealership. But i scheduled a service because Hyundai sent me a Service Special email. They did not honor price even though the special contained my vehicles VIN More

by COPPA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 11, 2024

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with us. We're glad to hear that the service met your expectations, but we're sorry about the confusion regarding pricing and scheduling at Lithia Hyundai of Anchorage. Your feedback is valuable, and we'll be sure to address these concerns with our team to improve future experiences. If there's anything else we can do for you, please let us know!

November 10, 2024

Dealership Rating
Employee Rating

I was sold a car with a faulty transmission and getting it looked at proves to be difficult More

by ANONYMOUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Print
Nov 12, 2024

Lithia Hyundai of Anchorage responded

Thank you for bringing this to our attention. We’re sorry to hear about the issues with your vehicle and the difficulty you've had getting it looked at. This is not the experience we want for our customers, and we’ll be addressing this with our team to ensure we can resolve the situation promptly. Please feel free to reach out directly so we can work on getting this taken care of for you. Best, Anthony Mingus - Sales Manager - 907-762-5100

November 08, 2024

Dealership Rating
Employee Rating

The Parts department is the BEST, the Service department continues to be a challenge. Christian is the best thing that has happened to the service department in the last 6 months! More

by Crewkee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Nov 12, 2024

Lithia Hyundai of Anchorage responded

Thank you for your kind review, Crewkee. We appreciate your feedback and are glad to hear that Christian has positively impacted your experience with our service department. We did notice you rated us 3 out of 5 stars; if there’s anything we can do to improve your future visits, please feel free to give us a call. We’re here to help make every visit a great one! Best, Moises Gonzalez - Service Manager - 907-762-5752

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