Christian Cummins

Town East Ford responded

We are absolutely thrilled and deeply touched by your incredible review! Your detailed and enthusiastic feedback highlights everything we strive to achieve in customer service. We're honored that your experience exceeded all expectations, from the initial phone inquiry through to the final vehicle delivery. Your special recognition of Rafael and Noe is particularly meaningful. Our team takes tremendous pride in providing personalized, considerate service that goes beyond simply selling a vehicle. We appreciate that they took the time to not just complete a transaction, but to ensure you felt comfortable and fully understood your new vehicle's features. The fact that you describe this as the "best experience I've ever had" and are now a huge fan of our dealership is the highest compliment we could receive. Thank you for taking the time to share such a comprehensive and positive review. We are committed to maintaining these high standards of customer service and look forward to continuing to serve you in the future.

Town East Ford responded

Thank you so much for your fantastic feedback! We’re thrilled to hear that Farle, Christian, Cas, Blake, Cody, and Cory all went above and beyond to make your truck-buying experience amazing. Our team is dedicated to providing exceptional service, and it’s wonderful to know that they made a positive impact during your visit. We appreciate you taking the time to share your experience, and we look forward to welcoming you back when you’re ready for your next vehicle. Thank you for choosing us!

Town East Ford responded

Thank you for your positive review! We're thrilled to hear that you had a good experience. Christian and Cas are fantastic team members, and we’re glad they were able to assist you. If you have any questions or need help in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

Town East Ford responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with our staff. It’s always our goal to provide friendly, helpful, and personalized service, and Farle is definitely an asset to our team. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your support!

Town East Ford responded

Thank you for sharing your feedback! We're so glad to hear that your experience with the salesman was positive, and we truly appreciate your patience in working through the situation. We strive to provide a great experience for every customer, and your comments will help us continue improving. If there's anything further we can do to assist you, please don't hesitate to reach out! We're happy it worked out in the end, and we appreciate your business.

Town East Ford responded

Thank you for your positive feedback! We’re glad to hear that you had a good experience and that our team was able to keep you updated on your specific truck. Getting you in and out quickly is important to us, and we appreciate your trust in us. We look forward to serving you again in the future!