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Chris Williams
Chris Williams at Mazda Roseville
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Chris Williams

Service Advisor

Mazda Roseville

830 Automall Dr
Roseville, CA 95661

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3 Reviews
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3 Reviews

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3 Reviews of Chris Williams

November 12, 2024

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Mazda Roseville service has been excellent. The wait was fine, and the customer rep. Was very helpful. More

by chalelightner
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Niki Hutchens, Bobby Shields, Chris Mccay, Joshua Struthers

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Nov 12, 2024

Mazda Roseville responded

Thank you for the 5-star review! We are so glad you have had excellent experiences with us! We look forward to the next time we can assist you.

November 10, 2024

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i had great service everyone was very professional and very effiecient and very nice and my car was ready on time More

by renee96
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Niki Hutchens, Bobby Shields, Chris Mccay, Joshua Struthers

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Nov 11, 2024

Mazda Roseville responded

Renee, Thank you for the kind words! We are so glad you had a wonderful service experience with us. We look forward to continuing to serve you!

May 31, 2023

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Absolutely the worst place to do business with. Great salesmen, but after that, you'll be dealing with terrible people. They are not open and honest, they have terrible customer service, and they d More

by candicewade13
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marco Buscaglia, John Driebe, Niki Hutchens , Bobby

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Jun 02, 2023

Mazda Roseville responded

Candice, This is Marco Buscaglia, Managing Partner here at Mazda Roseville. I understand we replaced your tires at no cost and you were working with Bobby to discuss brake warranty coverage recently. There are certain specs that brakes need to fall under to qualify for the warranty which we communicated with you. I also understand you had a different shop replace the brakes for you, which left us with no options to try and cover those components through warranty. I sincerely apologize for any frustrations this may have caused and am happy to discuss together within reason. Please feel free to reach out to me directly at 916-216-8386.

Jun 02, 2023

candicewade13 responded

You did not replace my tires. You replaced one tire that your shop tech broke the valve stem on. Just wanted to make sure this was accurate information. As far as the rotars, not my breaks, they are a known defect with Mazda and your shop provided the wrong information, which required me up go elsewhere. You denied my request to be given credit for the value that should have been done by Mazda, but you denied it due to a 3min time stamp on an email. You should respond with accurate information. Thank you.

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