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Glenwood Springs Volkswagen
Glenwood Springs, CO
193 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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193 Reviews of Glenwood Springs Volkswagen
November 12, 2024
They made the process easy and transparent. They were open to discussion about what was really the best fit for us and were easy to work with when it came to trading in an old vehicle and putti They were open to discussion about what was really the best fit for us and were easy to work with when it came to trading in an old vehicle and putting together a final package for the new one. More
by Pete
Employees Worked With
Albert Teel
October 28, 2024
Excelente service always. It’s always a pleasure to deal with them. A special commendation to Christian Jolla who has been 100% at all times. It’s always a pleasure to deal with them. A special commendation to Christian Jolla who has been 100% at all times. More
by Memo
Employees Worked With
Christian Jolla
September 24, 2024
Albert and Connor were fantastic in supporting me in the trade of my old car and the purchase of my new Tiguan. My experience was 100% smooth and efficient thanks to their help. I was super impressed with t trade of my old car and the purchase of my new Tiguan. My experience was 100% smooth and efficient thanks to their help. I was super impressed with the attentive and thoughtful level of customer service I received throughout the process. Plus, I love my new Volkswagen! More
by kamillewins
Employees Worked With
Albert, Connor, Kevin
September 10, 2024
Working with Rob Stokvis at Glenwood VW was a dream! !! He is incredibly helpful, efficient, friendly, professional, knowledgeable, and fun to work with!! He found the exact car we wanted in a day, he m !! He is incredibly helpful, efficient, friendly, professional, knowledgeable, and fun to work with!! He found the exact car we wanted in a day, he made the entire process so straightforward and easy!! I highly recommend Rob and really look forward to working with him in the future! Simply said, he is the best person my fiancé and I have ever worked with in the car business! More
by heidiwinslow6
Employees Worked With
Rob Stokvis
January 12, 2024
The experience was smooth. Rob Stokvis was great! Love the new ride. Everything went along very easily. The lease paperwork is a tad time consuming. Rob Stokvis was great! Love the new ride. Everything went along very easily. The lease paperwork is a tad time consuming. More
by VW fan
Employees Worked With
Rob Stokvis
November 21, 2023
This is the worst car buying experience I have ever had. The sales team lacked knowledge of current deals, lied to us about what was available on the lot after we made an appointment and drove almost 3 hour The sales team lacked knowledge of current deals, lied to us about what was available on the lot after we made an appointment and drove almost 3 hours one way to drive/purchase a specific model, and left us waiting at the dealership (with our toddler) for 6 hours. They never once said "this is going to take a while. why don't you go get lunch?" The sales manager never introduced himself, even though we were sitting directly outside his office. We should have left but didn't have the will to do so because we had driven so far and waited so long. Plus, this dealer was the closest to us. They never told us when our payment would be due. In fact, one month after leaving the dealership with our car, VW Credit still had no record of our lease. After calling the dealership multiple times for information--and no one called us back despite leaving multiple messages--we finally gave up. Still not sure if/when we'll get information about our contract. I sure hope the dealership is planning to make our payments for us! Don't bother with this dealership - absolutely the worst experience. More
by SobeinCO
Employees Worked With
None of the people we worked with are on this list. Tells you something about the turnover.
