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Chris Howard
Chris Howard at Mazda of Elk Grove

Chris Howard

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.8
81 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

27 yrs, 8 mos

4.8

81 Reviews

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81 Reviews of Chris Howard

March 17, 2026

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Employee Rating

The service is always excellent and fast. The service advisors are honest and trustworthy. I don’t live near the dealership but I keep returning due to the amazing service. More

by LINDSAY04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

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March 15, 2026

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Danny is great, the tech Bryant got my vehicle fixed right. No more shakes when breaking. Thank you. More

by Kao Chao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fang Yang, Bill Thiessen, Maritza Padilla, Maritza Hererra, Danny Nguyen, Briana Hernandez, Brandon Hocter, Loi Pham

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Mar 17, 2026

Mazda of Elk Grove responded

Thank you for the wonderful review! We're glad to hear that the team made sure you and your vehicle were well taken care of and that you had a great experience. We truly appreciate your trust and support!

March 13, 2026

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We have nothing but praise for the service we received from Nissan of Elk Grove. More

by DMP2785
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martinez

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Mar 13, 2026

Mazda of Elk Grove responded

Thank you for sharing! We are thrilled to hear you had such a wonderful experience and that our team was able to provide such excellent service during your visit. We truly appreciate your support and business!

March 13, 2026

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Chris Howard did a great job explaining everything the shop was going to do. Thanks More

by Ddogirish
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Workmanship
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Recommend Dealer
Yes
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Mar 13, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We're glad to hear that Chris took the time to provide you with transparent and attentive service during your visit. We'll be here to welcome you back in the future whenever you need us!

March 10, 2026

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Chris in services did an awesome job of communicating and keeping me informed about my car and more importantly my options for budgeting necessary work to get completed More

by DENLGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Padilla, Maritza Hererra

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Mar 11, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We’re happy to hear that Chris provided such attentive service and made sure you had a clear understanding of what your vehicle needed. We truly appreciate your support and look forward to helping you again whenever you need us!

March 10, 2026

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The service was excellent. It would be even better if you could remind me to change the differential oil when it's time! Thank you very much. More

by zhenyichen1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Padilla, Maritza Hererra, Danny Nguyen, Briana Hernandez, Brandon Hocter

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Mar 10, 2026

Mazda of Elk Grove responded

Thank you for sharing! We’re glad to hear your service experience was so positive and we appreciate your feedback, as we always like to see how we can make maintenance even easier for our customers. We look forward to assisting you again in the future!

March 07, 2026

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Chris is a great service rep. He is professional and courteous. I appreciate the video from the technician. Since the wait for an oil change is an average of 2 hours, it would be More

by susforrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Padilla

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Mar 10, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience! We're happy to hear Chris and our team took great care of you and that they were able to provide attentive, convenient service we continue to strive for. We also appreciate your suggestion about improving the waiting area as we continue looking for ways to enhance the overall experience for our guests. We look forward to the next time we can assist you!

March 07, 2026

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Overall the best experience I have had getting vehicle serviced at a dealership great great. More

by mkbrooks04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2026

Mazda of Elk Grove responded

Thank you for the amazing feedback! Our team works hard to make every service visit smooth and enjoyable, and it means a lot to know we delivered that for you. We truly appreciate you choosing us and look forward to assisting you again in the future!

March 06, 2026

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The staff was very friendly, they got my car in quickly and finished before they said they would be done! Great overall customer service! More

by WENDYKISSI04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2026

Mazda of Elk Grove responded

Thank you for the amazing feedback! We strive to provide efficient service and great customer care, so we're glad everything went smoothly and that you had a positive experience with our team. We truly appreciate your support and business!

February 28, 2026

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Employee Rating

Chris took excellent care of me and my vehicle, fixed my radio. He deserves a raise! More

by Jsdrummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Padilla, Maritza Hererra, Danny Nguyen, Briana Hernandez, Brandon Hocter

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Mar 02, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We’re thrilled Chris was able to provide you with excellent service and get your radio working perfectly! Your kind words will be shared with him—we'll be here to welcome you back again when you need it!

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