Chris Heimink

The DCH Wappinger Toyota sales team is wonderful. They were all patient and expedited the process of buying my vehicle. Special thanks to Sales manager (Dennis), Sales rep (Chris) and financial manag They were all patient and expedited the process of buying my vehicle. Special thanks to Sales manager (Dennis), Sales rep (Chris) and financial manager (Rob). They went out of the way to 'make it happen.' More

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The staff was super friendly and welcoming. They answered any of my questions (Which was probably a lot because this was my first time working with a dealership) the sales associate even took t They answered any of my questions (Which was probably a lot because this was my first time working with a dealership) the sales associate even took the time to show me the service area as well. The staff there were friendly. I would definitely suggest DCH toyota to any of my family or friends searching for new or used car. More

by RJ Verified Customer Verified Customer

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This was the most stress-free and pressure-free experience I ever had buying a car. Highly recommend this dealership. experience I ever had buying a car. Highly recommend this dealership. More

by MARIA.S Verified Customer Verified Customer

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Had a good experience. Negotiation was reasonable. Would definitely consider them for my next car Negotiation was reasonable. Would definitely consider them for my next car More

by klgiacco Verified Customer Verified Customer

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We had a great experience. Everyone was very helpful. I would recommend this location to others. Everyone was very helpful. I would recommend this location to others. More

by CAITLYN.MCDOWELL Verified Customer Verified Customer

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I had a great experience with Chris and team. Everyone was knowledgeable and helpful with questions and concerns. Everyone was knowledgeable and helpful with questions and concerns. More

by JILLIANRFELICIANO Verified Customer Verified Customer

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Everyone i come in contact with at the dealership was very professional and friendly, they were very knowledgeable about they specific duties great team all together very professional and friendly, they were very knowledgeable about they specific duties great team all together More

by ESMIENUM7 Verified Customer Verified Customer

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I had a few concerns during my experience. First if I’m being frank I had a few communication issues with Chris during the entire process. At one point I asked him what came in the $1700 conve First if I’m being frank I had a few communication issues with Chris during the entire process. At one point I asked him what came in the $1700 convenience package that was attached to the vehicle I was looking at had. He told me a list which included nitrogen filled tires. When I looked at the car again I realized that the tires were filled with regular air, and when I mentioned this to him he stated that I may be correct. He asked what would get the deal done and I said give me the nitrogen filled tires and knock off $700 more and we had a deal. He went to talk with his manager and when he came back he said we had a deal. I felt good with it and we started working towards completing the deal. Awhile later I asked when the nitrogen tires would be put on and he stated that they instead took the cost of the tires off the price which is not what he led me to believe earlier. This is something he did not communicate when he told me the deal was approved and I found it a little annoying that he basically told me a half truth. My second issue is I was getting back money from my trade-in and was told on 16 October that it would take 5-10 business days to receive. It is now 8 October and I’ve been told by Chris to give it until the 20th of October to receive the check. Waiting almost a month for my almost 7K back is rediculous. I feel being so nonchalant about not adhering to the timeline struck reflects poorly. Overall my experience was average. One of the previous questions was would I recommend others to come to this dealership and your only options are “yes” or “no”. I recommend putting a “maybe” option with free text as to why that is. Thank you for your time. More

by HAFRUTOS Verified Customer Verified Customer

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Smooth transaction. Traded a vehicle in and that went well too. Enjoying our new RAV4 Hybrid Limited so far. Traded a vehicle in and that went well too. Enjoying our new RAV4 Hybrid Limited so far. More

by SUSAN35 Verified Customer Verified Customer

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Excellent dealer to work with! The salesperson was attentive and knowledgeable. Everything was explained in detail and the transaction went smoothly. The salesperson was attentive and knowledgeable. Everything was explained in detail and the transaction went smoothly. More

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