Chris Hatch | Page 11

Where do I start? My first experience White River left much to be desired, I believed my sales person was more interested in selling the vehicle than what was right fo My first experience White River left much to be desired, I believed my sales person was more interested in selling the vehicle than what was right for me, Lesson learned. I went looking for another Toyota and found myself in a pickle as there are only a couple of dealerships nearby. I went to a dealership and was not impressed with the sales staffs lackluster approach to assisting me finding the right vehicle. So, I decided to take another (cautious) chance with White River. I called and got connected with Brian Moore. I knew what I wanted and I was waiting for the 25's to come out on the website for order. Brian didn't fill my head with a bunch of fluff and xx, and told me there are possible routes to get my vehicle just the way I wanted it. I passed on a build list and we awaited for something close to come along. Something finally popped up and he alerted me immediately. He worked hand in hand with me to get the available truck customized to the exact build I wanted. After several calls and a meet and greet we finally received the truck, Brian made to whole process painless, stress free, and even enjoyable. He did a fabulous job and made a repeat customer. KUDOS! -W More

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Sheldon was awesome! 15/10! He was very transparent about pricing and available options. He’s personable, professional, and knowledgeable. I very much dislike the car buy 15/10! He was very transparent about pricing and available options. He’s personable, professional, and knowledgeable. I very much dislike the car buying “game” that can occur at some dealerships. This did not happen at WRT with Sheldon. I was never pressured or surprised. Sheldon listened to what I was asking for and kept me informed consistently throughout the whole process. My two kids (5 and 7), came with me while I test drove 3 vehicles, twice, while trying to make decision. They were welcomed and even asked for their feedback on the vehicles. Sheldon’s daughter was there helping him out. Thank you to her for assisting in the car buying process! It’s awesome to see White River Toyota be so family friendly and supportive of their staff. I also want to thank Bill and Chris for their help. The staff like Sheldon, Bill, and Chris are the reason I went to WRT and they are the reason I’ll go back in the future. More

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We really like dealing with White River Toyota dealership we find them very customer oriented. we find them very customer oriented. More

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Hannah kept us informed about the progress of our car from build to delivery.she was very helpful explaining features and connectivity through the Toyota app. - patient, easy to work with from build to delivery.she was very helpful explaining features and connectivity through the Toyota app. - patient, easy to work with More

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I worked with Dave to replace my last RAV4 with a new and improved 2025 RAV4. He was very helpful and made the whole process very easy and stress free. Looking forward to many miles with my new car. improved 2025 RAV4. He was very helpful and made the whole process very easy and stress free. Looking forward to many miles with my new car. More

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Effortless and enjoyable. We would highly recommend Brian to anyone. He’s knowledgeable and fun! We would highly recommend Brian to anyone. He’s knowledgeable and fun! More

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Darren was great to work with. He's knowledgeable, patient, kind and professional. Thank you, Darren! He's knowledgeable, patient, kind and professional. Thank you, Darren! More

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TYLER was just terrific with getting me my dream car. The price was great with no pressure from him on any level. He is a sweetheart and very knowledgable about Toyotas He obviously loves helping peopl The price was great with no pressure from him on any level. He is a sweetheart and very knowledgable about Toyotas He obviously loves helping people. More

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By the luck of the draw, Hannah was assigned to help me when I put in an availability request to view a car at White River Toyota. She immediately sent me her info and was just so calm about the whole situ when I put in an availability request to view a car at White River Toyota. She immediately sent me her info and was just so calm about the whole situation. Hannah showed me all of my options and helped me make an educated situation without any pressure. The whole finance team at White River Toyota was also so personable and the entire experience was just so easy and enjoyable. Will work with Hannah and the team in the future for sure! More

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Tyler was great to work with. He was knowledgeable, answered all my questions, showed me options, and I didn’t feel pressured. He also followed up directly a couple of days after He was knowledgeable, answered all my questions, showed me options, and I didn’t feel pressured. He also followed up directly a couple of days after purchase to see if I had questions. I would happily work with him again. More

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