Chris Cognetta
Chris Cognetta at Dana Ford Lincoln

Chris Cognetta

Customer Service

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

3.4
17 Reviews
3.4

17 Reviews

Write a Review

17 Reviews of Chris Cognetta

September 29, 2024

Dealership Rating
Employee Rating

Worst dealer ever Worst service Worst sales Worst receptionist Worst manager Worst worst experience Terrible More

by nalclandscapecontracting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2024

Dana Ford Lincoln responded

We are truly sorry to hear about your experience. This feedback is very concerning, and we would like the opportunity to address these issues directly with you. Please reach out at your earliest convenience so we can work towards a resolution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 23, 2024

Dealership Rating
Employee Rating

If I could give a 0 I would! I still am having issues with the truck and they will not return my calls! The process for start to finish was painful! Kids from everyone and not on More

by mahers211331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 23, 2024

Dana Ford Lincoln responded

We're truly sorry to hear about your experience. This is not the level of service we strive for, and it's concerning that you haven't received a response. Please reach out directly so we can address these issues promptly. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

April 27, 2024

Dealership Rating
Employee Rating

Great service & very professional from the sales team to the service department they’re all top notch! More

by Jspatola1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Daly, Ralph Sibbio, Keith Curran , John Lomando

Apr 29, 2024

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your automotive needs! We appreciate your support and look forward to seeing you at your next visit!

October 16, 2023

Dealership Rating
Employee Rating

The process of picking our new car was smooth and easy. Jay was our salesman and he kept us up to date on everything More

by jcw7603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer , John Lomando

Oct 17, 2023

Dana Ford Lincoln responded

We're glad to know that your car-buying process was smooth and easy at Dana Ford. It's great to see Jay kept you well-informed throughout the journey! Thanks for sharing this review with us.

October 05, 2023

Dealership Rating
Employee Rating

I'm so happy with my new car! This was my third car from Dana and I just wouldn't go anywhere else. The staff truly cares about their customers and I trust that I'm getting the More

by Marilyn H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, Vincent Langilotti, Ryan Peters, Jason Younger , Michael Bachrach, Zach Balint, Danielle Barbaria, James Swift, Sarah Young

Oct 06, 2023

Dana Ford Lincoln responded

Hey Marilyn, thank you for the positive review! We're delighted to know you've had a great car-buying experience with Pat at Dana Ford! We appreciate your support and see you again! Enjoy your new car!

August 13, 2023

Dealership Rating
Employee Rating

Retainer for Lincoln is full of scams I came and I brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I cam More

by seanjennings.sdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 14, 2023

Dana Ford Lincoln responded

Thank you for the review, Sean. I'm sorry to hear about the issues you're experiencing with your vehicle and would like the opportunity to discuss the situation with you directly in order to find an appropriate resolution. When you have a moment, would you please contact me directly? Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

June 07, 2023

Dealership Rating
Employee Rating

Joe Jeffery Ryan deserved all the credit for help me out I couldn't ask for any thing more their one of ur best workers they go beyond their duty to help make the customer happy I give em a rating of ten st More

by muser107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Ryan Peters, Diane Creazzo, Joseph Castera , Diana Latella , Danielle Barbaria, Theresa McMahon

Jun 08, 2023

Dana Ford Lincoln responded

We're so glad you found our team to be so helpful! We strive to offer our customers the best and are thrilled we succeeded this time for you, Marian! Thank you for choosing Dana Ford as your go-to automotive resource!

November 24, 2022

Dealership Rating
Employee Rating

Great dealers and service with care and real professionals im happy with the service and the work More

by jemmanajjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Langilotti, Jennifer Schroder, Collin Romer , Lori Allotta , Danielle Barbaria, Neil Barrow , Anthony Garrick, Theresa McMahon

Nov 25, 2022

Dana Ford Lincoln responded

Thank you for taking the time to tell us about your visit, Jemma! We look forward to seeing you again!

May 23, 2022

Dealership Rating
Employee Rating

Dana motors is terrible they are dishonest is the only way to put it. 6 times the car has been back it still is not fixed More

by Chris29909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jesse Cognetta, John Daly, Douglas Hansen, Keith Curran , Danielle Barbaria, Lynda Buttermark, Felix Gonzalez, John Locher, Steve Riccardone, Nope

May 23, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

February 09, 2022

Dealership Rating
Employee Rating

Very professional & efficient They know what they are Very professional & efficient They know what they are doing!! Thank you, we can’t wait to get our Bronco! More

by sanchez.tonya
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta , Abdul Azeez

Feb 09, 2022

Dana Ford Lincoln responded

We know you must be excited to get your Bronco and we're so grateful that you chose us to help you get it! Thank you for rating Dana Ford five stars, Tonya!

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