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Chris Clem
Refer Me
569 Reviews
Chris' game plan of working smarter, not harder plus maintaining a positive attitude has worked as evidenced by the fact that only four years ago he was hired by Autohaus as a porter and is now a client service advisor. It helps that he grew up around BMWs turning him into a certified "car guy". He enjoys watching motosport racing (ALMS, Formula One). Chris also likes to watch the Cardinals, NISA and NCAA basketball as well as PGA Tour Golf. He also plays golf.
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569 Reviews of Chris Clem
December 19, 2024
simply the best! Incredible service from Todd, Chris and Andy. Brought my car in for an oil change and A computer issues and they completed everything and got me back Incredible service from Todd, Chris and Andy. Brought my car in for an oil change and A computer issues and they completed everything and got me back on the road. More
by Tonychio4
Other Employees Tagged: Chris Buie, Todd Feuerhaken
December 18, 2024
Everyone was great from checking in to video of service review to checking out. This is a great service center. review to checking out. This is a great service center. More
by dwatson2054
Other Employees Tagged: Chris Buie, Patti Kupfer, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss, Trey Starnes
December 06, 2024
Brittany Weiss is one of the best service advisors that I’ve ever worked with. My car had several repair that needed to be made including a new windshield that had to be ordered. She went above and beyond I’ve ever worked with. My car had several repair that needed to be made including a new windshield that had to be ordered. She went above and beyond to get my car in, serviced, repaired, and get me in a premium loaner vehicle asap. I fully recommend her and Autohaus BMW! More
by alexrperez
Other Employees Tagged: Joe Emerson, Jens Petermann, Todd Cherry, Steve Emerson, Nick Markovic, Brittany Weiss
December 03, 2024
Good communication but high prices. Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manag Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manager and we had a good conversation but really no discount. I am a BMWCCA member and they DO give a discount on labor and parts for members. The last visit was to remove a drain plug to drain water out of the rear quarter panel. The tech said to clear the clog would require removing the window and regulator (about 3 hours labor) so I had him only remove the plug… still cost me almost $300. I asked the manager to explain or show me how to do it myself (drain plug location/removal) and he generally pointed to the rear quarter panel but didn’t know if it was clips or screws that held the lower panel on. Again good communication but at a cost! More
by SoundQ2
Other Employees Tagged: Joe Emerson, Chris Buie, Todd Feuerhaken, Brittany Weiss
December 02, 2024
Always a pleasure to bring my vehicle here, all the staff take pride in their work and helped us with a tire change, alignment, and wheel repair—all completed in just one day. The team was incredibly efficie take pride in their work and helped us with a tire change, alignment, and wheel repair—all completed in just one day. The team was incredibly efficient and took great care of us. Highly recommend their services! More
by Arya
Other Employees Tagged: Zinaida Bajramovic, Brittany Weiss
November 27, 2024
Service people are really good, but we have had some problems with former salespeople losing documents. problems with former salespeople losing documents. More
by sleresche
Other Employees Tagged: Patti Kupfer
November 21, 2024
Service over and above what was expected! Both by my writer(Zinaida) and one of the service managers(Chris). Both by my writer(Zinaida) and one of the service managers(Chris). More
by Furch
Other Employees Tagged: Zinaida Bajramovic
October 16, 2024
Friendly. Timely. Good service and advisor. Chris Buie explained situation with my brakes so I know when time for replacement. Timely. Good service and advisor. Chris Buie explained situation with my brakes so I know when time for replacement. More
by jolandes
Other Employees Tagged: Chris Buie
October 10, 2024
3 days for a single tire is actually ridiculous. I would never recommend to anyone under the sun I would never recommend to anyone under the sun More
by Ihate
Other Employees Tagged: Chris Buie, Patti Kupfer, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss, Trey Starnes
August 06, 2024
I will only allow Autohaus BMW in xx. Louis to service my car! Chris Clem always takes care of me. He is honest and conscientious and the service department always gives my car a thorough Louis to service my car! Chris Clem always takes care of me. He is honest and conscientious and the service department always gives my car a thorough check before driving home to Atlanta. More
by ccourt37
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