Chris Case
Chris Case at Coastal Kia
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Chris Case

Parts Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Chris Case

July 06, 2024

Dealership Rating
Employee Rating

They listen very intently to any concerns I may have and always very professional thanks ❗️ More

by katmm1958
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Guder "GQ" Quezada

Jul 08, 2024

Coastal Kia responded

Great news! Thank you for the high marks and compliments for our service team. Your gracious comments are truly appreciated. Please do not hesitate to reach out if you need us. Thanks again!

June 15, 2024

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Everything was done exactly on time and very professionally. Couldn’t be better…my was taken into th the service area at exactly 3PM , as scheduled and was returned to me a few minutes before th More

by BD28409
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 17, 2024

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and are thrilled to hear our service team exceeded your expectations. We sincerely appreciate you trusting our Coastal Kia service team with your automotive service needs.

May 12, 2024

Dealership Rating
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Employees are helpful in understanding customer needs Would recommend dealership Service center is professional and helpful More

by ROSENBERGCARY511
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 14, 2024

Coastal Kia responded

Thank you! We appreciate the five star review and gracious compliments. We love the feedback including, "would recommend dealership...service center is professional and helpful." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 01, 2024

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Pleasant, knowledgeable and non pushy sales personnel. Easy to deal with no pressure. Service Department is friendly and keeps the customer in the loop as the vehicle is being serviced. More

by ccmk40210
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada

May 02, 2024

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our team. We love the comments including, "pleasant, knowledgeable and non pushy sales personnel." We strive to deliver a truly exceptional experience to every client during every visit.

April 15, 2024

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Employee Rating

Coastal Kia is a very professional dealership. From customer service to the mechanics. I had an issue with my motor. Starting with Howard to Gary to Bob- these gentleman made sure the job was comp More

by JILLEKV73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Gary Nelson , Howard- in Service dept.

Apr 15, 2024

Coastal Kia responded

Fantastic news! We sincerely appreciate the five star service review. It was thoughtful of you to mention Howard Ramsey, Gary Nelson and Bob Tomlin by name. We love the feedback including, "these gentlemen made sure the job was completed and done in a timely fashion. All were kind and professional!" Thank you! We sincerely appreciate the five star review.

March 04, 2024

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Darren aways takes good care of me and my car. This time and previous visits. More

by neffandrew151
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Guder "GQ" Quezada, Darren Gokey , Kendrick Progue

Mar 04, 2024

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high praises for our Service Consultant Darren Gokey. Thank you for choosing Coastal Kia for your automotive needs. We are here if you need us.

March 01, 2024

Dealership Rating
Employee Rating

My experience at Coastal Kia was a great experience. Everyone who helped me it was wonderful, very knowledgeable and had great customer service. I will continue to be a Kia customer and recommend Kia to More

by chrisingram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Coastal Kia responded

Wonderful news! Thank you so much for the high marks and gracious feedback. We sincerely appreciate your loyalty and compliments for our team. Thank you for choosing Coastal Kia!

February 12, 2024

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Employee Rating

Good service and good timing didn't find anything wrong with the SUV Understanding .let u now what good on SUV . More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Coastal Kia responded

Thank you for the five star review and gracious comments. It was thoughtful of you to go online and rate your recent service experience. We appreciate you choosing Coastal Kia for your automotive service needs. Please call us if you need anything.

February 10, 2024

Dealership Rating
Employee Rating

Everything went perfectly. The work was done in one hour less than predicted. Thanks to everyone involved. More

by wlmcginn315
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage, Darren Gokey , Jason Dodd

Feb 12, 2024

Coastal Kia responded

Great news! Thank you for the high marks and compliments for our Coastal Kia team. Please don't hesitate to reach out if you need anything. Thank you for choosing Coastal Kia!

February 03, 2024

Dealership Rating
Employee Rating

Jason and the dealership were so professional. They got us in and out very fast. More

by tlowerylucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Michael Mascavage, Tony Kirschner , Jason Dodd

Feb 05, 2024

Coastal Kia responded

Wonderful news! Thank you for the five star sales review and high marks for our Coastal Kia team members. We are thrilled to hear you found our Product Specialist Jason Dodd to be professional and accommodating. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Congratulations and enjoy!

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