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Cheyenne Lightfoot
Cheyenne Lightfoot at Elder Ford of Tampa

Cheyenne Lightfoot | Page 6

Customer Relations Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
81 Reviews

Hi, I’m Cheyenne, and I am the Customer Experience Manager at Elder Ford of Tampa. I work closely with every department to support our customers from the moment they arrive through their purchase and/or service visit and long after they leave. My goal is to ensure every question is answered, every concern is heard, and every customer feels genuinely supported. I look forward to helping make your experience easy, transparent, and enjoyable!

Specialties & Trainings

Customer Experience & Relations

Ford Sales and Service Support

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4.7

81 Reviews

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81 Reviews of Cheyenne Lightfoot

July 07, 2025

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Employee Rating

Communication needs to improve and things need to be exto a customer better as far as the car loan More

by jadah03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: DAVID FUNK, Jennifer Perez, CHRISTOPHER STOCKTON

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Jul 10, 2025

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 26, 2025

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Employee Rating

I had a great experience. I will be back next time I’m in the market. More

by ww.swisher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Weicherding

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Jun 29, 2025

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

June 24, 2025

Dealership Rating
Employee Rating

Great service in a timely manner. Daniel has been great and taken great care of my needs. More

by cbcotten1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Arias, Brooksey

Print
Jun 26, 2025

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 18, 2025

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Employee Rating

I was looking for a new car and found it at elder Ford of Tampa florida. Very happy with the dealership. More

by jamesehanson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DAVID FUNK, Jacob Rojas

Print
Jun 20, 2025

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

June 12, 2025

Dealership Rating
Employee Rating

Elder ford always does excellent work ! I would advise for all to shop with elder ford More

by QTHOMPSON83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills, Dayna Glover , Gino Benghazi, Brian Zeigler

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June 11, 2025

Dealership Rating
Employee Rating

Everyone that I dealt with at Elder was professional, courteous and accommodating. They addressed whatever concerns that I had with efficiency. The sales and service are, in my estimation, top notch. I a More

by JJLIVINGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jayson Sierra , River Hall

Print
Jun 13, 2025

Elder Ford of Tampa responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

June 10, 2025

Dealership Rating
Employee Rating

It’s a ford dealer. They have a great customer relations representative and she will answer you back. More

by mendell3556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 12, 2025

Elder Ford of Tampa responded

Hi, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 06, 2025

Dealership Rating
Employee Rating

They are very professional what they do I’m recommending 100% I will definitely come back again More

by DIVINE_INC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomez

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Jun 10, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 27, 2025

Dealership Rating
Employee Rating

Great sevice my sell man did a wonderful job he explained everything to me and handled the hole process very professional. More

by timashturn70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Weicherding , DAVID FUNK

Print
May 29, 2025

Elder Ford of Tampa responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

May 23, 2025

Dealership Rating
Employee Rating

Called Elder Ford three times they were rude each time. I finally went into the dealership and they finally treated me with respect. I got the car I wanted and that’s enough for me. More

by hblane33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Print
May 25, 2025

Elder Ford of Tampa responded

Hi, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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