Chelsie Swann

highly professional, smooth process, fast, helped to make a right choice and to explain all details a right choice and to explain all details More

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Chelsie was excellent to work with from day one. Very personable and thorough. Responded as needed to questions and concerns. Always a positive attitude and friendly vibe! Addressed issues that popp Very personable and thorough. Responded as needed to questions and concerns. Always a positive attitude and friendly vibe! Addressed issues that popped up with patience which was appreciated. Would definitely want to work with her again in the car purchasing process! More

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She is an excellent sales rep and always very responsive when I reach out with questions. The purchase was done in a matter of one day! I would use her again when I buy my next one! when I reach out with questions. The purchase was done in a matter of one day! I would use her again when I buy my next one! More

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Worked with her on a car purchase. Amazing personality. Great person to work with. Will look for her the next time I’m in the market for a vehicle. Amazing personality. Great person to work with. Will look for her the next time I’m in the market for a vehicle. More

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Had a good experience with Chelsie, she was knowledgable about the vehicle and was super helpful throughout the whole process. I was a little nervous before hand but she was very kind and genuine to me, not about the vehicle and was super helpful throughout the whole process. I was a little nervous before hand but she was very kind and genuine to me, not pushy. More

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Chelsie was great. .. very knowledgeable and always promptly answered questions. Working with her was a very positive experience. .. very knowledgeable and always promptly answered questions. Working with her was a very positive experience. More

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Absolutely the worst car buying experience we have ever had! We are return Herb Chambers customers and this experience was a complete 180 from our first experience. Jerked around with our appointments, p had! We are return Herb Chambers customers and this experience was a complete 180 from our first experience. Jerked around with our appointments, promised phone calls that never happen until you chase them down. Flip text remarks in response to questions. We were actually treated like our purchase wasn't important. Lastly, we were charged for things that Herb Chambers didn't deliver (registration), we paid for it and can't seem to get our money back. If it wasn't for how much my wife loved the car she was buying, we would have walked away several times. I could actually write a book about how disappointed I was with this experience. If someone from Herb Chambers would like to reach out, I would love to share our experience. More

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The sales department is great. Reception could do with being more friendly. Overall very good. Reception could do with being more friendly. Overall very good. More

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The district manager kept my truck for the 30 day period so I couldn't get the things fixed it needed they did 0 maintaining to it it needed everything done n over 1500 dollars it cost needed a new front se so I couldn't get the things fixed it needed they did 0 maintaining to it it needed everything done n over 1500 dollars it cost needed a new front seat cover they damaged my truck on delivery n didn't replace the tailgate they charged me the 1200 for the ceramic coating that was never put on they scratched my whole truck with swirls n purposely scratched big ones and dented it they put over 1000 miles on it refused to give me corporate #. It needed brakes n roters n everything flushed they did nothing but drive it around left 2 dry rot tires on it that cost 900 for 2 it's a 2020 lt trail boss I asked them to fix the issues n they refused 2. More

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Enjoyed working with Chelsie. She provided real time updates on the status of the car I ordered. Very helpful. She provided real time updates on the status of the car I ordered. Very helpful. More

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