Charlie Smith
Charlie Smith at Kenny Ross Subaru

Charlie Smith

Finance Manager

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.9
95 Reviews
4.9

95 Reviews

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95 Reviews of Charlie Smith

October 24, 2025

Dealership Rating
Employee Rating

Tj Hess was awesome helping picking out the car and made it easy process. Also, Charlie Smith and Greg from finance were great and guided me though the finance for my Subaru and got me a great deal. I have More

by JLOUB80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cooper , TJ Hess (sales)

October 22, 2025

Dealership Rating
Employee Rating

Had a great experience from the negotiation process to the dealership experience with sales and finance. Treated with kindness, appreciation and respect. Would definitely recommend to friends and famil More

by BEN.HUDSON01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2025

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 22, 2025

Dealership Rating
Employee Rating

We had a wonderful experience buying our Subaru Forester from Kenny Ross Subaru. Our salesman Joshua was extremely knowledgeable and personable. He made our car purchase enjoyable (and I don’t like buying More

by DEBSTERKAYE63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2025

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 19, 2025

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Employee Rating

Absolutely wonderful experience great customer service to Damien definitely a 5 star rating, y’all are awesome the whole staff is really friendly and helpful Thanks More

by DSTRUCTION408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2025

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 13, 2025

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Employee Rating

Excellent service. Everybody was very helpful and kind. Eric, Greg, and Charlie made the car buying experience as easy as possible! More

by ECMIRENZI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cooper , Eric at Aunt Penny's, there was also a very kind man at Tough Trucks but I cannot remember his name

Oct 15, 2025

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 12, 2025

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Employee Rating

They were super great helping me get into a car, very proficient!! There cars are reasonable and so friendly. From drinks to treats, i recommend them 100% ill be a customer for life !! Thanks Adam and Ch More

by ROBINHAMILTON0625
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Martin

Oct 15, 2025

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 08, 2025

Dealership Rating
Employee Rating

It’s the best dealership around. There’s an excellent team here, from service to finance to sales. Christina was very friendly and helpful, and sold me a beautiful new Ascent. Charli More

by STEPHEN.BOONE.1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2025

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 06, 2025

Dealership Rating
Employee Rating

Wait time was too long. We had made a 2 pm appt to purchase the car. It took over 3 hours til we drove out of the dealership. Damian was great. It would have been helpfu More

by Cindy
Recommend Dealer
Yes
Oct 09, 2025

Kenny Ross Subaru responded

Cindy. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 05, 2025

Dealership Rating
Employee Rating

Thank you to everyone involved. Steve, Jessie, and Charlie. All around easy and painless experience. More

by BONIFAZI69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Gregio, Jessie Keeney

Oct 09, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 30, 2025

Dealership Rating
Employee Rating

Had a minor issue with the check engine light and just pulled in and was immediately taken care of! Outstanding attention in customer service! More

by JAYCGIFFEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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