Charlie Smith

Excellent experience, Only issue was with signing the papers......computer issues causing huge delay.. no one's fault but made for a very long day. papers......computer issues causing huge delay.. no one's fault but made for a very long day. More

by KAY958 Verified Customer Verified Customer

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I wouldnt do business with any other dealership, as Ive been with them since 2017 and they have helped me find a great car for my budget everytime. I knew what I was looking for and Randy Carson was super been with them since 2017 and they have helped me find a great car for my budget everytime. I knew what I was looking for and Randy Carson was super helpful getting me in to another vehicle after mine was totalled 2 weeks ago. I love my new Legacy! More

by EMS11691 Verified Customer Verified Customer

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Ok my review is not all bad. But Ryan was amazing and answered all the questions I had. My problem was I had to come 4 times to purchase the car. Now one out of the 3 was on me. But Ryan was amazing and answered all the questions I had. My problem was I had to come 4 times to purchase the car. Now one out of the 3 was on me. The second visit I took the morning off (I arrived at 9 am saying we would be back in the morning to purchase) I knew car and we had set price just need to fill out the paperwork to buy the car. After waiting 3 hours I go and tell sales manager I need to be at work at 1230 he than tells me there is only one person there doing finances and the second one didn’t come in till after 1 pm. So I make arrangements to come in Saturday morning. To yet again try to complete the paper work and can’t because the systems went down. Now they let me take the car but with a dealer plates knowing I would come back to finish the paperwork. So I came back Monday (trip 4) to wait an hour to finally finish everything. Everyone was very friendly and really pleasant to talk to it just took a long time to actually get a car purchased. I get that somethings were out of their control, but a little bit of transparency would’ve been very welcomed. It was a frustrating 4 days. More

by TDAHAKA117 Verified Customer Verified Customer

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It was a nice and clean dealership. That was nice and offered water and comfort That was nice and offered water and comfort More

by Mark Verified Customer Verified Customer

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From the time I walked in the door till the time I lifted with my outback subaru the dealership made purchasing my new car stress free! I would recommend kenny Ross subaru !! with my outback subaru the dealership made purchasing my new car stress free! I would recommend kenny Ross subaru !! More

by RENAEFISHER64 Verified Customer Verified Customer

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Christina was knowledgeable about the cars and easy to work with. Made us feel important even though she had other customers. work with. Made us feel important even though she had other customers. More

by HARDWAYC Verified Customer Verified Customer

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Great service. Fast service. Friendly and professional staff. Would definitely recommend for all your vehicle needs! Fast service. Friendly and professional staff. Would definitely recommend for all your vehicle needs! More

by GCOOPER5 Verified Customer Verified Customer

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A pleasure doing business with. This is the second car we bought there. My only complaint is the wait time on the finance department. This is the second car we bought there. My only complaint is the wait time on the finance department. More

by SDOMHOFF72 Verified Customer Verified Customer

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It was a pleasure working with the Kenny Ross subaru team. I will definitely be going back. The team was friendly to talk to and they did rush me to make a decision. team. I will definitely be going back. The team was friendly to talk to and they did rush me to make a decision. More

by CORYDAVIDSON2 Verified Customer Verified Customer

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From the moment my daughter and I walked through the door till the time we drove my new subaru outback home we were treated so nice, buying a new car can be stressful and Damian made it stress free. I will c till the time we drove my new subaru outback home we were treated so nice, buying a new car can be stressful and Damian made it stress free. I will certainly recommend Kenny Ross Subaru to all! More

by RENAEFISHER64 Verified Customer Verified Customer

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