Charlie Lagua
Charlie Lagua at Mazda of Claremont
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Charlie Lagua

General Sales Manager

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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5.0
14 Reviews

Dealership Experience

2 yrs

Industry Experience

25 yrs, 1 mo

5.0

14 Reviews

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14 Reviews of Charlie Lagua

August 08, 2024

Dealership Rating
Employee Rating

They were very helpful and assisted me throughout my visit to ensure that the vehicle that I decided upon will be most suitable to my needs. Vander is the best. I would definitely recommend this place t More

by DUCE_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Mazda of Claremont responded

Thank you for the 5-star rating! We're pleased that Vander and our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

June 19, 2024

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Employee Rating

The dealership was very helpful and the customer service was great. I would but another car from the dealershp. More

by ESHTON2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ershadi, Riza Amiri, Miguel Ramirez, Francisco Hernandez, Armando Garcia-Fuentes , Julissa Banuelos, Andrew Navarro, Rudy Soto, Vander Urzua

Jun 21, 2024

Mazda of Claremont responded

thank you for allowing us to earn your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you and we look forward to your next visit.

March 23, 2024

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Employee Rating

Place is clean, staffs are respectful, negotiated price is better than we expected and sales was done professionally. More

by Hal
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 25, 2024

Mazda of Claremont responded

It's absolutely great to know that our team at Mazda of Claremont was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate your recommendation!

December 31, 2023

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Employee Rating

Good customer service. Makes purchase process smooth. Helpful and always available for questions. Large inventory More

by GIDOCTORRICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Ramirez

Jan 02, 2024

Mazda of Claremont responded

There’s nothing better than a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

December 03, 2023

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Employee Rating

I had the bedt experience working with Kylon at Mazda of Claremont. From the very beginning he was honest and worked to get my business. Both Kylon, Charlie and Arash in finance provided an excellent experi More

by LORIROBLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash Himmat , Kylon Theus

Dec 04, 2023

Mazda of Claremont responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to Kylon, Charlie and Arash. Enjoy your new Mazda and please let us know if there's anything else we can do for you.

November 16, 2023

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Employee Rating

I can't say enough about this dealership. I was in a real bind when my Mazda's wheels and tires were stolen. This dealership from Charley the sales manager, to George in service handled ever More

by dragon_heart5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Nov 17, 2023

Mazda of Claremont responded

All of us at Mazda of Claremont take pride in providing exceptional service to our customers and we are glad to see that was your experience! We are pleased to hear that Charlie and George were of great assistance to you and will make sure they hear about your nice words. If there is anything more we can do for you let us know.

October 30, 2023

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Employee Rating

Everyone did a great job in helping me get a car. I appreciate it very much. I especially appreciate Arash in finance. More

by SUZI_Q91335
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Mazda of Claremont responded

Thank you for the opportunity to earn your business and for taking the time to post a review and recommendation. We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to Arash and the team.

October 24, 2023

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Employee Rating

The dealer there is so helpful and the whole experience is very smooth and respectful except the financing manager makes me sick. I will say that I like the dealer and general manager for my purchase. Give More

by YVONNE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Rojas sales 5 stars

Oct 25, 2023

Mazda of Claremont responded

Thank you for your kind review and recommendation. We are happy to hear that our dealer and GM were helpful and made you sales experience a smooth one. We are sorry to hear about your finance experience and will be addressing the issue.

August 01, 2023

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Employee Rating

Everyone at Mazda made me feel so welcomed and didn't make me feel silly as a young woman purchasing a car! More

by SIMONE44DURAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Riza Amiri , Joseph Juarez

Aug 01, 2023

Mazda of Claremont responded

We really appreciate your rating and review! We'll be sure to pass along your kind words for our staff. We look forward to working with you again in the future, take care!

July 22, 2023

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Employee Rating

Joseph Juarez was a pleasure to work with and a professional. I would gladly work with him again. We had a very good experience. More

by clkwright
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Riza Amiri , Joseph Juarez

Jul 26, 2023

Mazda of Claremont responded

I am happy to know that our team earned your 5- stars! Joseph is fantastic! I am so happy to hear he helped you out and went above and beyond for you. Thank you for choosing us!

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