Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
303 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

10 yrs

Languages Spoken

English English

4.8

303 Reviews

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303 Reviews of Charles Wiebel

October 15, 2025

Dealership Rating
Employee Rating

As always, top quality service in a timely manner @ a fair price. Hans (Service Tech) covered the bases on the service requested and his explanation of his findings/actions. Another job well done by al More

by DRIVE_FOR_SHOW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie , Robbie Witmer (sp?)

October 14, 2025

Dealership Rating
Employee Rating

The staff has always been very helpful and knowledgeable whenever I have taken my vehicle in for service More

by CURTWEISS
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Recommend Dealer
Yes

October 14, 2025

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I am totally satisfied with the outcome of my first visit to Ed Morse Dealership More

by WOODHOUSER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

October 07, 2025

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Glad to get the deal done in the time we set up the appointment & very knolageable More

by monte.pugh
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Recommend Dealer
Yes

September 30, 2025

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Awesome team. Get customer service and communication. My car is always in great hands. Always great service More

by MAGGIE.JOHNSTON
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your fantastic feedback, Maggie! We’re pleased to hear that you had such a positive experience with our team at Ed Morse Chevrolet Buick GMC Muscatine. Providing excellent customer service and ensuring your car is well taken care of are our top priorities. We appreciate your support and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

September 28, 2025

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Charles has been very helpful to me in getting a couple things fixed on my Tahoe. He gets you scheduled quick and gives great updates while you wait. More

by kimber8653
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Recommend Dealer
Yes

Other Employees Tagged: Jake Mussehl

Sep 28, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your review! We’re happy to hear that Charles provided you with exceptional service during your visit to Ed Morse Chevrolet Buick GMC Muscatine (MICB). We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

September 27, 2025

Dealership Rating
Employee Rating

Have always had a great experience at this dealership location. I have been doing business with this location and Chevrolet for many years and plan to continue for many more. All personal are very helpfu More

by BJGJ1985
Recommend Dealer
Yes
Sep 28, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you! We truly appreciate your loyalty to Ed Morse Chevrolet Buick GMC Muscatine (MICB) over the years. It's fantastic to hear that you consistently have great experiences with our helpful and knowledgeable staff. We look forward to assisting you for many more years to come! Sincerely, The Ed Morse Chevy Buick GMC Team

September 27, 2025

Dealership Rating
Employee Rating

Service took way longer than expected. No real reason was given for it taking 2.5 hours for a software update. More

by toddmuma
Service Price Transparency
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Recommend Dealer
Yes
Sep 28, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback. We understand that waiting for service can be frustrating, especially when it exceeds your expectations. Our team appreciates you bringing this to our attention, as it helps us improve. If you have any further concerns or would like to discuss this matter, please feel free to contact us at Ed Morse Chevrolet Buick GMC Muscatine. We value your input and hope to provide you with a better experience in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

September 25, 2025

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Employee Rating

Excellent service. I have purchased numerous vehicles from Ed Morse gmc buick chevrolet and will continue to do so.. More

by WTYOHE
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Recommend Dealer
Yes
Sep 25, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Ed Morse Chevrolet Buick GMC Muscatine and are thrilled to hear that you’ve had excellent experiences with us. We look forward to helping you with your future vehicle purchases. See you next time! Sincerely, The Ed Morse Chevy Buick GMC Team

September 06, 2025

Dealership Rating
Employee Rating

Very dissatisfied with this service department. From the first time I called Monday August 25th at 8am with the BUICK dead where it stood half-in/half/out of my garage, to towing it to Muscatine de More

by BHOLDORF
Service Price Transparency
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Service Time
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Recommend Dealer
No
Sep 25, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us improve our service at Ed Morse Chevrolet Buick GMC Muscatine. We understand your frustration regarding the delays and communication issues regarding your Buick service. Your concerns are important to us, and we would like to discuss this further to ensure a better experience in the future. Please feel free to reach out to us directly so we can address your concerns more thoroughly. Thank you for your patience, and we hope to resolve this matter to your satisfaction. Sincerely, The Ed Morse Chevy Buick GMC Team

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