Charles Wiebel

The total experience from ordering our new 2025 Suburban to when it was delivered was a very good experience. Steve Daly is great to work with and always is very polite, friendly and professional. He unders to when it was delivered was a very good experience. Steve Daly is great to work with and always is very polite, friendly and professional. He understands what we want in a vehicle and makes sure that we order what we need to have on the vehicle. Steve kept completing informed from the time it was made, during the transport and upon delivery to the vehicle, even when it was delivered on a Sunday when he was not working. Dan, the finance manager was good to work with and was not pushing but helpful in explaining additional coverages for our new Suburban. Jim, who orders the vehicles was helpful also. And we totally have trust in the Service Department with any of the Service Managers and especially Rob who always makes sure we are satisfied with the Service Department. So for all these reasons, that is why we keep coming back to purchase our new vehicles from this dealership. More

by SPONS709 Verified Customer Verified Customer

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As always - from top to bottom, Service desk, Service Techs and out the door with Payment Desk - Top of the Line. The Sales/Service/Management folks at the GM store are the ones I’ve relied upon sin Techs and out the door with Payment Desk - Top of the Line. The Sales/Service/Management folks at the GM store are the ones I’ve relied upon since coming to town in ‘96. Always fair and upfront, I trust them to treat me right. I couldn’t ask for more. More

by DRIVE_FOR_SHOW Verified Customer Verified Customer

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Thank you so much for the help on obtain a tire on a crazy late afternoon, snowy day. Thanks to you my brother's car was repaired with two new tires and he could get to the hospital in the QC on time. P crazy late afternoon, snowy day. Thanks to you my brother's car was repaired with two new tires and he could get to the hospital in the QC on time. PLUS big bonus I didn't have to drive him there, nor go back and pick him up in the middle of the night. SUPER BIG THANKS! ps- please make sure this invoice # 333745 customer # C86470 gets placed on my points , Thanks , Diane Lynn Bunker More

by dlbunker Verified Customer Verified Customer

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I did not have an appointment but got service right away because of my problem in my Buick Encore. They kept my car and found the new part and fixed my car the next day. Thank you for fast service. because of my problem in my Buick Encore. They kept my car and found the new part and fixed my car the next day. Thank you for fast service. More

by LINDACMYERS Verified Customer Verified Customer

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Very satisfied with service department. Scheduling was quick and easy. I plan to purchase another car soon. Scheduling was quick and easy. I plan to purchase another car soon. More

by STEVEHAMPTON0 Verified Customer Verified Customer

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Service was good. Areas for improvement: Communication between Service, Transportation and accounts payable. Employees are pleasant to work with. Areas for improvement: Communication between Service, Transportation and accounts payable. Employees are pleasant to work with. More

by LITTLEJOHNP Verified Customer Verified Customer

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Work was done on time and completed promptly. Service counter help were attentive and courteous Service counter help were attentive and courteous More

by Gnw Verified Customer Verified Customer

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Charles was great to work with. Everything went very well with the exception of filling out this review!!! Everything went very well with the exception of filling out this review!!! More

by MAVESING Verified Customer Verified Customer

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Sometimes it takes quite awhile for the service to get done. Sometimes 2 hours seems a little long to wait. I know I have other choices like dropping it off but sometimes that isn't possible. done. Sometimes 2 hours seems a little long to wait. I know I have other choices like dropping it off but sometimes that isn't possible. More

by rr159630 Verified Customer Verified Customer

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Easy to make an online appointment. Arrived for service and they knew exactly what i wanted done. Was in and out in less than an hour. Arrived for service and they knew exactly what i wanted done. Was in and out in less than an hour. More

by phelps.dg Verified Customer Verified Customer

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