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Charles Prayor
Charles Prayor at Jim Ellis Buick GMC Mall of GA
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Charles Prayor

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
54 Reviews
4.5

54 Reviews

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54 Reviews of Charles Prayor

February 20, 2025

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Employee Rating

I won’t be back. Came at 9. Ed tells us 2.5 hours. Left at 3:30. More

by nhernandez132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Barnes

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February 18, 2025

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Employee Rating

This dealership has done all offers my maintenance since the car was purchased. Fast and easy to schedule an appointment I have no issues with their service. More

by WHITECHARLOTTE74
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

February 14, 2025

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Employee Rating

Charles is an absolute professional. I trust his vehicle repair knowledge and honest pricing. I just moved to Georgia and I'm grateful that I found him. More

by Marine
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2025

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Charles and the other Service members are always attentive. They explain everything in great detail. More

by RREBSTOCK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Feb 07, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

January 31, 2025

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Employee Rating

The whole crew was very professional, timely and very informative about the problem I was having with my vehicle More

by BEBOBOYS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Feb 03, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

January 10, 2025

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Employee Rating

Charles was great! I was able to get some work done in the quiet room with very comfortable reclining chairs. Will definitely be back. More

by shaunfeltner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2025

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team!

January 01, 2025

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Service was timely this time. The Oil change and tire rotation were roughly an hour. Charles was very professional More

by Jason Anthony
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Recommend Dealer
Yes
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Jan 03, 2025

Jim Ellis Buick GMC Mall of GA responded

Jason, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

December 21, 2024

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Employee Rating

They sent me an estimate for my car at 15000 plus! They only offered 13000 More

by GERONIMO1946
Recommend Dealer
No

Other Employees Tagged: Ed Barnes

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December 19, 2024

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Employee Rating

Had a great experience recently with Charles at the Jim Ellis GMC dealership in Buford. Had my 2500 truck in for some service items and he was great to deal with. Quick follow up with me on an order and More

by steve@southernelegancega.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, David Estrella

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Dec 22, 2024

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

December 15, 2024

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Employee Rating

Great service this week. Charles was very helpful and polite. We will be back soon. More

by aweaver2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Jim Ellis Buick GMC Mall of GA responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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