Charles Mitchell
Charles Mitchell at Joyce Honda

Charles Mitchell | Page 6

Asst. Service Manager

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.7
261 Reviews
4.7

261 Reviews

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261 Reviews of Charles Mitchell

September 03, 2025

Dealership Rating
Employee Rating

The staff was courteous and prompt while I waited for service . Good working atmosphere at service department. More

by NCARUSO41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle , Kelly Fields, Subuhi Shakil

Sep 04, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

September 03, 2025

Dealership Rating
Employee Rating

Not happy with my most recent service. Got my recent Groupon oil change & 3 days later, I had a hard start on my car so I went back to Joyce Honda & they do a battery test, saying I need a More

by PHIANKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 03, 2025

Joyce Honda responded

We regret to hear about the difficulties you’ve encountered during your recent service visit. Your satisfaction is our utmost priority, and we kindly request that you reach out to the service manager, Erik Matos, in the service department to address any concerns you may have. Warm Regards, Erik Matos Phone: 973-361-1396 Email: erik_matos@joycehonda.com

August 27, 2025

Dealership Rating
Employee Rating

Kelly was very helpful, informative and gave us great service. She strived to understand the issues we were facing. More

by DBNAZARETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, John Lavelle , Kelly Fields

Aug 27, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

August 21, 2025

Dealership Rating
Employee Rating

Service was done correctly and in a timely fashion, all the staff was friendly and helpful. More

by MVM215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

August 19, 2025

Dealership Rating
Employee Rating

The service department is awesome. Should set the example for Sales, as they need some guidance. More

by ltrilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

August 16, 2025

Dealership Rating
Employee Rating

the service department performed a repair job that was done perfectly and quickly.overall it was an outstanding experience More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle , Kelly Fields, Subuhi Shakil

Aug 22, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

August 04, 2025

Dealership Rating
Employee Rating

professional, friendly and knowledgable service is done in a timely manner and there is always communication More

by PEEN0706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

July 31, 2025

Dealership Rating
Employee Rating

Friendly and professional, appreciate the willingness to work on the price. This is the second big job we've done with you. I will continue to bring my car in as long as the same great service continues. More

by sfigueroa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle , Kelly Fields, Subuhi Shakil

Jul 31, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

July 30, 2025

Dealership Rating
Employee Rating

Was happy with the service provided and would recommend to anyone interested in car repairs More

by sdalton9150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle , Kelly Fields, Subuhi Shakil

Jul 30, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

July 29, 2025

Dealership Rating
Employee Rating

yes, they were on the spot no issues at all went well with them all. More

by JOHNVB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle , Kelly Fields, Subuhi Shakil

Jul 30, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

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