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Charles Ludemann
Charles Ludemann at Rallye Acura
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Charles Ludemann

Fixed Operations Manager

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.7
13 Reviews

Dealership Experience

43 yrs, 9 mos

Industry Experience

48 yrs, 3 mos

4.7

13 Reviews

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13 Reviews of Charles Ludemann

November 05, 2024

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Employee Rating

great team overall. Thomas at sales is the best around. he is a true professional and is always so very helpful and never pushy, Thank you Thomas Charles and service te More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Filardo, Richard Wong, Robert O'Connor, Stefanie Horn, Thomas Ng

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Nov 07, 2024

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience! We'll be sure to share your compliments with our crew. We truly appreciate your business, Lou. Charles Ludeman (SVC MGR) 516-625-7777

October 08, 2024

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Employee Rating

Chad is always very knowledgeable and accommodating he makes sure to explain everything he is a pleasure to work with More

by INDOLINI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Enza Comito, Stefanie Horn

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Oct 08, 2024

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chad here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

July 31, 2024

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Employee Rating

Chad is the best. The rest of the service staff is also great. I really appreciate the business and how they treat me. More

by A.MOJICA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Joe Filardo, Enza Comito, Richard Wong, Robert O'Connor, Stefanie Horn, Viridiana Apolinar , Kenny Persaud

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Aug 01, 2024

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad and the team met your expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

July 19, 2024

Dealership Rating
Employee Rating

Service dept was helpful and professional as usual. Enza, Kenny and Mgr. Charles Ludemann did my service and checked other issues I needed checked. They got me out in a very reasonable time More

by FRANK241JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito , Kenny Persaud

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Jul 21, 2024

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

June 11, 2024

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Employee Rating

Excellent Service from sales to delivery, Everyone was so pleasant, friendly and polite.. A solid Team effort by everyone from the receptionist, service staff and business management staff. I am glad to be More

by CALVINCCG
Recommend Dealer
Yes

Other Employees Tagged: Julio Herrera

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Jun 11, 2024

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

May 09, 2024

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Employee Rating

Everyone is great and very attentive. All my questions were answered. It was an easy process. More

by RABREU1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Joe Filardo, Enza Comito, Richard Wong, Robert O'Connor, Stefanie Horn, Viridiana Apolinar , Kenny Persaud, Jonathan Mercedes

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May 10, 2024

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

April 23, 2024

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Employee Rating

I have always had the best experience at Rallye, from the top executive to the valets. More

by INDOLINI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Joe Filardo, Danny Park, Enza Comito, Robert O'Connor, Stefanie Horn

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Apr 23, 2024

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

April 06, 2024

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Employee Rating

Way too expensive as compared to their Honda sister fo the same product and look More

by JACOBSONR74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Joe Filardo, Enza Comito, Robert O'Connor, Stefanie Horn, Viridiana Apolinar , Kenny Persaud

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Apr 08, 2024

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

March 08, 2024

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Employee Rating

The service team at Rallye Acura is superior compared to other Acura dealers. I will recommend this service department over the rest for the caring and professionalism they carry out! More

by orientexp.bmw
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Joe Filardo, Enza Comito, Richard Wong, Robert O'Connor, Stefanie Horn , Kenny Persaud, Julio Herrera

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Mar 08, 2024

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

February 21, 2024

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Employee Rating

Work efficiently and save customer waiting time，I hope I can choose him next time More

by 2016169088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Joe Filardo, Enza Comito, Richard Wong, Robert O'Connor, Stefanie Horn , Kenny Persaud

Report | Print
Feb 21, 2024

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

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