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Richard Wong

Overview Reviews (274)

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Richard Wong

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.7

274 Reviews

Overview Reviews (274)

Dealership Experience

7 yrs, 5 mos

Languages Spoken

English

4.7

274 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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274 Reviews of Richard Wong

October 16, 2026

Dealership Rating

Employee Rating

FANTASTIC ALL AROUND VERY HAPPY WITH THE SERVICE AND THE FOLLOW UP. RICHARD WAS OUTSTANDING AND THE SERVICE MANAGER CHAD SHOULD BE OVERJOYED TO HAVE AN EMPLOYEE AS DEDICATED AS HIM. FOLLOW UP. RICHARD WAS OUTSTANDING AND THE SERVICE MANAGER CHAD SHOULD BE OVERJOYED TO HAVE AN EMPLOYEE AS DEDICATED AS HIM. More

by EMIL3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 16, 2026 -

Rallye Acura responded

Our service team enjoyed caring for your Acura ADX. Knowing you’re pleased with our service and follow-up means a lot to our team. Richard’s outstanding dedication was a joy to hear about. Joe Filardo (GSM) 516-625-7070

October 14, 2026

Dealership Rating

Employee Rating

Georgio and all of the workers are so professional! I receive excellent service and always feel respected and cared for . I receive excellent service and always feel respected and cared for . More

by MelDee

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro

Oct 14, 2026 -

Rallye Acura responded

Professionalism and respect guide every service visit on your Acura RDX. Knowing you feel cared for and receive excellent service means a lot to our service team. Joe Filardo (GSM) 516-625-7070

October 12, 2026

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Employee Rating

Service was fine. Courteous! However an oil change is 300 dollars?! I have a BMW I service at Rallye in Westbury and I have a plan there for 3 oil changes 259 dollars. Courteous! However an oil change is 300 dollars?! I have a BMW I service at Rallye in Westbury and I have a plan there for 3 oil changes 259 dollars. It is rip off! More

by GTA777

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Wong

Oct 13, 2026 -

Rallye Acura responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Joe Filardo (GSM) 516-625-7070

October 08, 2026

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Employee Rating

Richard Wong is the most experienced and honest service advisor I ever came across. Deeply appreciated for his work! advisor I ever came across. Deeply appreciated for his work! More

by YI0033

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 09, 2026 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Filardo (GSM) 516-625-7070

October 07, 2026

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Employee Rating

The day was quite warm as I remember. It felt good to get in the air conditioned showroom. The staff there was polite and well dressed. No complaints there. It felt good to get in the air conditioned showroom. The staff there was polite and well dressed. No complaints there. More

by RJFLUSHING

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar, Christopher O'Brien

Oct 08, 2026 -

Rallye Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Filardo (GSM) 516-625-7070

October 06, 2026

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Employee Rating

The service department is very friendly and efficient. They make me feel very special each time I go for service I highly recommend Raylle . They make me feel very special each time I go for service I highly recommend Raylle . More

by MJMARINO171

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Stefanie Horn, Viridiana Apolinar, Christopher O'Brien

Oct 06, 2026 -

Rallye Acura responded

Knowing that you feel special each time you visit our service department means a lot to us. We’re glad our team could provide such welcoming and prompt service for your Acura MDX. Joe Filardo (GSM) 516-625-7070

October 03, 2026

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I had my car serviced here twice. The first time was great and I left a 10/10 review. The second time I encountered a noise that’s coming from the driver’s side’s wheel right after se The first time was great and I left a 10/10 review. The second time I encountered a noise that’s coming from the driver’s side’s wheel right after service. I have yet to hear from the dealer to schedule a time for me to come back. It’s approaching two weeks. More

by EVELINE77

Verified Customer

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Service Time

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Recommend Dealer

Yes

September 30, 2026

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Quick turnaround. Friendly, informative and helpful staff. Responsive and knowledgeable people who have the ability to communicate effectively. Friendly, informative and helpful staff. Responsive and knowledgeable people who have the ability to communicate effectively. More

by GENYAKB

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar, Christopher O'Brien

Sep 30, 2026 -

Rallye Acura responded

We’re glad the turnaround was swift and our team could provide clear, helpful communication during the service on your Acura RDX. Hearing that you found our staff responsive and knowledgeable means a lot to our service team. Joe Filardo (GSM) 516-625-7070

September 21, 2026

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Very nice I am a longtime customer of this dealership Always friendly and knowledgeble Very pleased dealership Always friendly and knowledgeble Very pleased More

by KSCRAPPIE

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Danny Park, Anthony Pergolizzi

Sep 21, 2026 -

Rallye Acura responded

As a longtime customer, hearing you’re pleased with every service visit means a lot to our service department. We’re also glad our team consistently provided welcoming and knowledgeable care for your Acura Integra. Joe Filardo (GSM) 516-625-7070

September 14, 2026

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The staff was very respectful as well as knowledgeable. Very enjoyable experience as it is every time I visit . Very enjoyable experience as it is every time I visit . More

by FTROTTA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar, Christopher O'Brien

Sep 14, 2026 -

Rallye Acura responded

Your kind words about our team’s respect and expertise mean a lot to us. We look forward to welcoming you back for your MDX’s next service. Joe Filardo (GSM) 516-625-7070