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Richard Wong

Overview Reviews (267)

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Richard Wong

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8

267 Reviews

Overview Reviews (267)

Dealership Experience

7 yrs, 5 mos

Languages Spoken

English

4.8

267 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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267 Reviews of Richard Wong

September 30, 2026

Dealership Rating

Employee Rating

Quick turnaround. Friendly, informative and helpful staff. Responsive and knowledgeable people who have the ability to communicate effectively. Friendly, informative and helpful staff. Responsive and knowledgeable people who have the ability to communicate effectively. More

by GENYAKB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar, Christopher O'Brien

Sep 30, 2026 -

Rallye Acura responded

We’re glad the turnaround was swift and our team could provide clear, helpful communication during the service on your Acura RDX. Hearing that you found our staff responsive and knowledgeable means a lot to our service team. Joe Filardo (GSM) 516-625-7070

September 21, 2026

Dealership Rating

Employee Rating

Very nice I am a longtime customer of this dealership Always friendly and knowledgeble Very pleased dealership Always friendly and knowledgeble Very pleased More

by KSCRAPPIE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Danny Park, Anthony Pergolizzi

Sep 21, 2026 -

Rallye Acura responded

As a longtime customer, hearing you’re pleased with every service visit means a lot to our service department. We’re also glad our team consistently provided welcoming and knowledgeable care for your Acura Integra. Joe Filardo (GSM) 516-625-7070

September 14, 2026

Dealership Rating

Employee Rating

The staff was very respectful as well as knowledgeable. Very enjoyable experience as it is every time I visit . Very enjoyable experience as it is every time I visit . More

by FTROTTA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar, Christopher O'Brien

Sep 14, 2026 -

Rallye Acura responded

Your kind words about our team’s respect and expertise mean a lot to us. We look forward to welcoming you back for your MDX’s next service. Joe Filardo (GSM) 516-625-7070

September 09, 2026

Dealership Rating

Employee Rating

Aug 3, 2026/ my 2023 mdx after service same problem hearing unusual noise from the driver’s side NOISE ON DRIVER SIDE OF VEHICLE /Grinding noise /noise on driver front side of vehicle when turning lef hearing unusual noise from the driver’s side NOISE ON DRIVER SIDE OF VEHICLE /Grinding noise /noise on driver front side of vehicle when turning left and right More

by Gigo thomad

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar, Christopher O'Brien

Sep 24, 2026 -

Rallye Acura responded

We're sorry to hear that the same issue persisted after your service visit and that you're still experiencing a grinding noise from the driver's side when turning. Please contact our service team so we can review the previous repair and work toward resolving this concern promptly. Joe Filardo (GSM) 516-625-7070

Sep 24, 2026 -

Gigo thomad responded

give me your email i will send video evidence

September 01, 2026

Dealership Rating

Employee Rating

It is always excellent and efficient , good service and I was very satisfied with the entire process. was very satisfied with the entire process. More

by Balanyu22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 02, 2026 -

Rallye Acura responded

Your praise of our efficient service means a lot to our team. We’re delighted the entire service process for your Acura RDX left you satisfied. Joe Filardo (GSM) 516-625-7070

August 19, 2026

Dealership Rating

Employee Rating

I bought another Acura because the service and customer service is the best. It's a pleasure the way these guys work like a well oiled machine. Thanks for all you've done for me. service is the best. It's a pleasure the way these guys work like a well oiled machine. Thanks for all you've done for me. More

by STUBAYER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Danny Park, Anthony Pergolizzi, Julio Herrera, Abid Ahmed, Robert Rodriguez, Jonathan Mercedes, Alexander Castrillón, Thomas Ng

Aug 19, 2026 -

Rallye Acura responded

Hearing that our service and support are the best means a lot to our team. We’re thrilled you chose another Acura ADX for your purchase. Knowing our process felt seamless for you is especially rewarding. Joe Filardo (GSM) 516-625-7070

August 06, 2026

Dealership Rating

Employee Rating

Richard helped me with all of my concerns. Also, the dealership is so well run and clean so the wait is quite pleasant. Thank you all. Also, the dealership is so well run and clean so the wait is quite pleasant. Thank you all. More

by MOMMATINACOCCO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 06, 2026 -

Rallye Acura responded

Knowing that Richard could address all your concerns means a lot to our service department. We’re glad our clean, organized facility made your wait comfortable. Thank you for trusting us with the service on your Acura RDX. Joe Filardo (GSM) 516-625-7070

August 05, 2026

Dealership Rating

Employee Rating

The serviice is always done correctly and on time. The staff is top notch! Keep up the good work1 The staff is top notch! Keep up the good work1 More

by orientexp.bmw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar, Christopher O'Brien

Aug 05, 2026 -

Rallye Acura responded

After each visit, knowing that the service on your RDX is always done correctly and on time is rewarding. Hearing that you found our team outstanding means a great deal to our service department. Joe Filardo (GSM) 516-625-7070

August 04, 2026

Dealership Rating

Employee Rating

The sale agent is always very helpful, the maintenance are all awesome and always very much willing to help! are all awesome and always very much willing to help! More

by JBA_AGUSTIN

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Joe Filardo, Anthony Pergolizzi, Robert O'Connor

Aug 04, 2026 -

Rallye Acura responded

Thank you for the five-star rating. We’re pleased our sales agent and maintenance team have been so helpful whenever you’ve brought your Acura ADX in for service. Joe Filardo (GSM) 516-625-7070

July 25, 2026

Dealership Rating

Employee Rating

The people working there are very nice but their service is less than to be desired. is less than to be desired. More

by CNGJNY

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Other Employees Tagged: Viridiana Apolinar

Jul 27, 2026 -

Rallye Acura responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Stefanie Horn (GM) 516-625-7070