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Viridiana Apolinar

Overview Reviews (95)

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Viridiana Apolinar

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8

95 Reviews

Overview Reviews (95)

Dealership Experience

13 yrs, 3 mos

Industry Experience

13 yrs, 3 mos

Languages Spoken

Spanish

4.8

95 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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95 Reviews of Viridiana Apolinar

September 09, 2026

Dealership Rating

Employee Rating

Aug 3, 2026/ my 2023 mdx after service same problem hearing unusual noise from the driver’s side NOISE ON DRIVER SIDE OF VEHICLE /Grinding noise /noise on driver front side of vehicle when turning lef hearing unusual noise from the driver’s side NOISE ON DRIVER SIDE OF VEHICLE /Grinding noise /noise on driver front side of vehicle when turning left and right More

by Gigo thomad

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Richard Wong, Christopher O'Brien

August 11, 2026

Dealership Rating

Employee Rating

Rallye Acura does a phenomenal job in getting your car serviced properly and within an acceptable period of time. They go out of their way to help and get the job you need done properly! serviced properly and within an acceptable period of time. They go out of their way to help and get the job you need done properly! More

by MBBCPA

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Stefanie Horn , Dillan & Anthony in the service department

Aug 11, 2026 -

Rallye Acura responded

Your comment about our team going the extra mile to deliver thorough, prompt service is greatly appreciated. Knowing the service on your Acura TLX met your expectations for quality and timeliness means a lot to our service department. Joe Filardo (GSM) 516-625-7070

August 10, 2026

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Employee Rating

We are always satisfied with your service. We wish we can schedule an appointment early and have more options of time. Thank you! We wish we can schedule an appointment early and have more options of time. Thank you! More

by PAULANDYOUNG14

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Robert O'Connor , Apolinar

Aug 10, 2026 -

Rallye Acura responded

We’re glad you’re always satisfied with our Acura MDX service. Your feedback on earlier appointments and additional time slots helps our service department understand your scheduling needs. Thank you for the five-star rating. Joe Filardo (GSM) 516-625-7070

August 05, 2026

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Employee Rating

The serviice is always done correctly and on time. The staff is top notch! Keep up the good work1 The staff is top notch! Keep up the good work1 More

by orientexp.bmw

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Richard Wong, Christopher O'Brien

Aug 05, 2026 -

Rallye Acura responded

After each visit, knowing that the service on your RDX is always done correctly and on time is rewarding. Hearing that you found our team outstanding means a great deal to our service department. Joe Filardo (GSM) 516-625-7070

August 05, 2026

Dealership Rating

Employee Rating

Great experience at this Acura dealership! The team was very professional, knowledgeable, and truly experts in their field. They made the entire process smooth and easy. Highly recommend! The team was very professional, knowledgeable, and truly experts in their field. They made the entire process smooth and easy. Highly recommend! More

by Shah

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro

Aug 05, 2026 -

Rallye Acura responded

It’s rewarding to know the service process on your MDX felt effortless. Your praise of our team’s expertise and professionalism means a great deal to us. Thank you for recommending our service department. Joe Filardo (GSM) 516-625-7070

August 03, 2026

Dealership Rating

Employee Rating

Hey found a problem with the transmission and they replaced it without any fuss. Service was great. Always a pleasure to work with Chads team and Viri was great. replaced it without any fuss. Service was great. Always a pleasure to work with Chads team and Viri was great. More

by addison.Tso

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Aug 04, 2026 -

Rallye Acura responded

Hearing that your transmission was replaced without any fuss means a lot to our service team. We’re glad Viridiana and our service department could make the entire process seamless. Thank you for trusting us with your Acura MDX. Joe Filardo (GSM) 516-625-7070

July 30, 2026

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Very good service. Respectful and professional staff. Very good overall impression. Would continue service here. Respectful and professional staff. Very good overall impression. Would continue service here. More

by Laura

Verified Customer

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Recommend Dealer

Yes

Jul 31, 2026 -

Rallye Acura responded

Thank you for sharing your feedback on the service of your Acura MDX. We’re happy to hear our staff provided respectful and professional care. Viridiana and our team look forward to your next visit. Joe Filardo (GSM) 516-625-7070

July 25, 2026

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The people working there are very nice but their service is less than to be desired. is less than to be desired. More

by CNGJNY

Verified Customer

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Recommend Dealer

Other Employees Tagged: Richard Wong

Jul 27, 2026 -

Rallye Acura responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Stefanie Horn (GM) 516-625-7070

July 22, 2026

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Employee Rating

This place provides an outstanding customer service and relaxed and friendly atmosphere. We truly appreciate the honesty and professionalism of this place. relaxed and friendly atmosphere. We truly appreciate the honesty and professionalism of this place. More

by ces126048

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro

Jul 22, 2026 -

Rallye Acura responded

Thank you for highlighting the attentive care you experienced during your Acura TLX service. We’re pleased our friendly setting and honest approach met your expectations. We look forward to welcoming you back anytime. Joe Filardo (GSM) 516-625-7070

July 21, 2026

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Employee Rating

Great job—I give them a 10 out of 10. Everything was professional, and the staff was very friendly and happy to assist. Everything was professional, and the staff was very friendly and happy to assist. More

by REYVILLALOBOS

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Danny Park, Robert Rodriguez

Jul 22, 2026 -

Rallye Acura responded

It’s wonderful to hear you found our team professional and welcoming during your Acura RDX service. Thank you for the perfect rating; we look forward to assisting you again. Joe Filardo (GSM) 516-625-7070