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Charles Archer

Overview Reviews (673) Inventory (154)

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Charles Archer

Charles Archer | Page 8

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

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5.0

673 Reviews

Overview Reviews (673) Inventory (154)

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

673 Reviews

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673 Reviews of Charles Archer

April 04, 2025

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Employee Rating

Charles was very professional. Charles is very knowledgeable about all the products that kia had. I obtained a better warranty than the other kia dealership that I went to and uh, Charles is very knowledgeable about all the products that kia had. I obtained a better warranty than the other kia dealership that I went to and uh, I was very happy that you had free oil changes and free inspections for life. Everyone at the dealership was very friendly and very welcoming. I had a very good experience. More

by Dez

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 14, 2025 -

Casey Kia responded

Thank you so much Dez for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

March 09, 2025

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Employee Rating

Very helpful and and understanding I will be back and buy from Charles again soon from Charles again soon More

by jason341968

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

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Mar 19, 2025 -

Casey Kia responded

Thank you so much Jason for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

March 08, 2025

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Employee Rating

Was attentive to my needs and was knowledgeable about the vehicle. I loved the experience, Charles was patient and easy to work with. vehicle. I loved the experience, Charles was patient and easy to work with. More

by Andrea Easter

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacob Martinez F.

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Mar 19, 2025 -

Casey Kia responded

Thank you so much Andrea for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

February 20, 2025

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Employee Rating

Worked well with us to help find the best car for the best price. Very knowledgable about the vehicles. Very patient with us while choosing the dream vehicle. best price. Very knowledgable about the vehicles. Very patient with us while choosing the dream vehicle. More

by Crystal Valentin

Recommend Dealer

Yes

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Feb 21, 2025 -

Casey Kia responded

Thank you so much Crystal for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

February 17, 2025

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Employee Rating

Great to work with. Explains everything well. Answers all questions. Fast turn around! Great customer service! Explains everything well. Answers all questions. Fast turn around! Great customer service! More

by ChinPark

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 17, 2025 -

Casey Kia responded

Thank you so much Chin for the five star review! We are extremely grateful for the opportunity to earn your business again! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

February 12, 2025

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Employee Rating

I have been dealing with Casey Kia for about 11 years, My Salesman Charles Archer has always taken care of my needs. Salesman Charles Archer has always taken care of my needs. More

by Ralph Brummett

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Barnes

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Feb 17, 2025 -

Casey Kia responded

Thank you so much Ralph for the five star review! We are extremely grateful for the opportunity to earn your business again! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

February 07, 2025

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Employee Rating

Charles was knowledgeable about the vehicle and answers all questions pertaining to the features and specifications of the Sportage. all questions pertaining to the features and specifications of the Sportage. More

by Bnjen1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 17, 2025 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 31, 2025

Dealership Rating

Employee Rating

Very kind, and patient. Very knowledgeable. Will recommend to anyone. Everyone here was very friendly. Very knowledgeable. Will recommend to anyone. Everyone here was very friendly. More

by loraleadewald

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 05, 2025 -

Casey Kia responded

Thank you so much Loralea for the five star review! We are extremely grateful for the opportunity to earn your business again! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

January 25, 2025

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Employee Rating

Kia took really good care of me and I was happy with my results thank u kia results thank u kia More

by Monicalynch293

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 27, 2025 -

Casey Kia responded

Thank you so much Monica for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 20, 2025

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Employee Rating

Charles is the most professional salesman I have met. The Lord worked everything to where I had a divine appointment with this gentleman. This man of God is very transparent and one of a kind! I recommen The Lord worked everything to where I had a divine appointment with this gentleman. This man of God is very transparent and one of a kind! I recommend him to everyone out there considering on purchasing a vehicle. A man full of knowledge and wisdom! More

by Kim Pierre

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 24, 2025 -

Casey Kia responded

Thank you so much Kim for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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