Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 25

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

August 24, 2022

Dealership Rating
Employee Rating

Charles did everything he could to get me in a car. Didn't have much to put down and was on another loan and got me brand new expecting used More

by BigpoppaJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2022

Casey Kia responded

Thank you so much for the positive review. We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 23, 2022

Dealership Rating
Employee Rating

He was very helpful . customer service was through the roof. Very knowledgeable and hands on with any issue or task at hand.!!!! More

by Harisha Dary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2022

Casey Kia responded

Thank you so much Harisha for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 20, 2022

Dealership Rating
Employee Rating

Best place to buy a car! ! Love the staff and Charles Archer goes above and beyond to take care of his customers More

by tammyann72
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Albert “AJ” Jackson

Aug 27, 2022

Casey Kia responded

Thank you so much Tammy for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer and the rest of my staff. We look forward to taking care of all your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 20, 2022

Dealership Rating
Employee Rating

I have now purchased my second vehicle from Kia and Mr. Charles he never disappoints me he has amazing customer service and he worked very hard to make sure that I found the car that I wanted and his knowl More

by Dijahdfoster
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

Aug 27, 2022

Casey Kia responded

Thank you so much Dijah for the five star review. We are extremely grateful for the opportunity to earn your business for the second time. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look foreword to taking care of all of your automotive needs in the future. Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

August 16, 2022

Dealership Rating
Employee Rating

This was the best experience I have ever had in purchasing a car! Excellent! Awesome! More

by molawrence64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Albert “AJ” Jackson

Aug 18, 2022

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

Aug 18, 2022

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

August 02, 2022

Dealership Rating
Employee Rating

Mr. Charles was extremely nice from the moment me and my husband approached the building. He was very professional, and explained everything on how the process of buying a car goes. He worked very hard to More

by Darlesia Mauro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Casey Kia responded

Thank you so much Darlesia for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all our customers with radical hospitality. Sincerely, Roberto A. Dial -General Manager

July 06, 2022

Dealership Rating
Employee Rating

Mr. Charles is extremely knowledgeable, professional, and to the detail in his sales. He worked around our needs with exemplary professionalism and made the buying process super speedy and amazing! More

by Grijalvak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. Sincerely, Roberto A. Dial -General Manager

July 05, 2022

Dealership Rating
Employee Rating

Charles was awesome ! I would have gave him 10 stars but only allowed 5. Very understanding to my needs and very very respectful. Awesome salesman! More

by Debimoody47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Casey Kia responded

Thank you so much Debbi for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. Sincerely, Roberto A. Dial -General Manager

July 01, 2022

Dealership Rating
Employee Rating

I was impressed with the staff and professionalism. Thank you to Charles and the team for making me feel welcome as a friend. -Ant More

by apugs210
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F.

Aug 10, 2022

Casey Kia responded

Thank you so much Ant for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer and Jacob Martinez. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

June 26, 2022

Dealership Rating
Employee Rating

The dealership was welcoming and clean. We were greeted immediately and were surprised by the kindness from each employee we encountered. More

by Meredith B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron McGiffin

Aug 10, 2022

Casey Kia responded

Thank you so much Meredith for the five star review. We are extremely grateful for the opportunity to earn your business. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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